About us
Business highlights
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.926 Reviews
Showing 1-25 of 26 reviews
Ernest H.
07/2016
plumbing
 + -1 moreunknown
Description of Work: installed a toilet, 2 bathroom sink faucets, and a shower faucet
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Yes, I recommend this pro
Connie C.
03/2016
plumbing
 + -1 moreunknown
Description of Work: Replaced inner workings of toilet.
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Yes, I recommend this pro
$115
Alex C.
09/2014
plumbing
 + -1 moreRick was great. He was right on in his estimate for the cost of the work and did a fine job with the fix.
Description of Work: Provided plumbing services to repair a broken pipe
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Yes, I recommend this pro
$360
Maurice G.
07/2014
plumbing
 + -1 moreRick went overboard in getting the job done. He's coming back next week to install three new bathroom faucets which were cheaply done by builder.
Description of Work: "Had to be creative with new toilet install due to builder's plumber doing poor job with original toilet install."This is from a previous reviewer and we had exactly the same experience.
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Yes, I recommend this pro
Margaret L.
04/2014
plumbing, water softeners
 + 0 moreObviously, it didn't. i actually called three more off of Angie's List following theses two contacts, two never responded and one literally "blew me off."
Description of Work: Called twice and left messages for plumbing repair and same for water softener...never called back
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Kim O.
03/2014
plumbing
 + -1 moreThey were prompt and efficient. We did have to pay an extra fee for it being the weekend. But we did get hot water within just a few hours of the heater splitting.
Description of Work: Water heater went out on a Saturday morning around 10. By 2 that afternoon we had a new one installed!
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Yes, I recommend this pro
$1,150
John H.
02/2014
plumbing
 + -1 moreHad to be creative with new toilet install due to builder's plumber doing poor job with original toilet install
Description of Work: Installed new valve/float in one toilet; replaced shut-off valve, removed old toilet, installed new toilet.
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Yes, I recommend this pro
$330
JUDITH B.
01/2014
plumbing
 + -1 more.
Description of Work: Contacted Crull and Sons Plumbing.
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Yes, I recommend this pro
Adriana M.
07/2013
plumbing
 + -1 moreService was professional, timely, and neat. The repair corrected to problem, and everything has been working great.
Description of Work: Mr Crull corrected an improperly installed pipe to dishwasher and new drain pipe from kitchen sink to waste line.
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Yes, I recommend this pro
$500
Deborah D.
06/2013
plumbing
 + -1 moreI have used Crull and Sons twice - both with very satisfactory results. The last service call was because my hot water heater was leaking water. Another company told me I needed a new hot water heater. Mr. Crull replaced a valve and it's working fine. He's always prompt, courteous, and reasonably priced.
Description of Work: replaced valve on hot water heater
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Yes, I recommend this pro
$95
Barbara H.
02/2013
plumbing
 + -1 moreunknown
Description of Work: It has been awhile since I used the Crull service, and I have since move from Columbia, but I do remember that they were punctual, professional and the quality of their work was excellent. Would I recommend them. YES.
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Yes, I recommend this pro
eileen S.
07/2012
plumbing
 + -1 moreIt went very well and very professional work.
Description of Work: A new garbage disposal was installed
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Yes, I recommend this pro
$200
Amanda N.
07/2012
plumbing
 + -1 moreGreat - super nice, hard worker, moved our furniture and took great care to not disturb things. Nice to my cat and toddler! :)
Description of Work: Recommended by a friend, Rick came out promptly and did great work. We had a complicated issue that he addressed quickly. We had another company over for an estimate and they said they would have to cut into our walls to resolve the problem. Rick had a part in his truck and fixed it within minutes. He knows the community well and has parts for older homes (ours is 25+ years) so it saved us a lot of time and angst. Highly recommended.
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Yes, I recommend this pro
$700
Barry C.
05/2012
plumbing
 + -1 moreRick was wonderful. He called prior to arriving to make sure I was still needing his services. He was very friendly and professional. Very prompt and efficient - I would definitely use him again and highly recommend him to anyone.
Description of Work: Fixed a broken toilet.
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Yes, I recommend this pro
$65
Susan J.
04/2012
plumbing, water heater repair, water softeners
 + 1 moreWe have used his services for many projects over the years. He is always very fast and very fair.
Description of Work: They replaced a water heater.
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Yes, I recommend this pro
$800
Paula P.
03/2012
plumbing
 + -1 moreRick is very courteous, friendly, and punctual. He explained everything that he was doing and was done very quickly. I have not had a better plumber.
Description of Work: Repaired leak and put shut off valve on my gas line. Repaired leak on gas hot water heater. Called back to replace sink cartridge. Pulled stool and replaced gasket.
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Yes, I recommend this pro
$400
PAMELA S.
03/2012
plumbing, drain cleaning
 + 0 moreHe is a very nice and very compassionate person. He did his job pretty well. He always calls when he is coming. He always gives me a call if he is coming late. I do not think he overcharges at all and the prices are very reasonable. Usually when I call him, he comes right out. I would definitely use him again in the future.
Description of Work: Crull & Sons Plumbing fixed the bathroom slot and insulated all of our outside faucets in December 2011.
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Yes, I recommend this pro
$95
LANA C.
02/2012
plumbing
 + -1 moreFantastic! I could not be more happy with the work done by Mr. Crull. Easy to contact Punctual Reasonable pricing Very knowledgeable
Description of Work: Replace garbage disposal, replace shower head, repair shower faucet.
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Yes, I recommend this pro
$190
Gail L.
02/2012
water heater repair
 + -1 moreI emailed Crull and received a response which I followed up by a call. Rick came out the next day to look at our "situation". Note: I called several other plumbers and they gave me an estimate over the phone....but did not come over to look. After Rick stopped by, he called me later that night with a detailed estimate: The water heater would cost $XXX; the connectors would cost $XX...etc. He gave me a final total....it was a bit high I thought based upon what I saw online and about $100 higher than the company that gave me the online estimate. But based upon the home visit and his detailed estimate, I went with Crull. They showed up two days later.....on time....and finished the job as anticipated. We were pleased and will call them again in the future.
Description of Work: Our old water heater had a leak and we needed to install a shorter model to comply with city code.
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Yes, I recommend this pro
$900
Kathryn S.
01/2012
plumbing, drain cleaning
 + 0 moreMy experience was absolutely wonderful! Definitely exceeded my expectations. My Husband and I tried everything - a hand snake, plumbing bladder, replacing portions of pipes in our floor - and nothing would fix our basement floor drain from backing up during a laundry cycle. We finally called Crull and Sons to fix it. Rickhowed up on time and it only took about an hour. Our drain now drains completely when I'm doing laundry. What I noticed as above and beyond what would be expected (in my opinion) was the fact that he wiped up the few drips of water off the basement floor from his snake machine - trying to leave the work place as he found it- and he also was up front that the drain may only continue to drain for a couple months before clogging again, in which case we will need to replace much of the old cast iron plumbing in the floor. What I appreciate from that is the fact that he tried the least expensive solution first (drain cleaning) and then told us what next steps might be. He also told us his opinion without pushing his service on us - he told me how to do it ourselves - since my husband is somewhat handy in these areas. Completely professional, and super nice. We definitely call Crull and Sons for any future plumbing issues!
Description of Work: We had our basement floor drain cleaned out because it was backing up during a laundry cycle.
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Yes, I recommend this pro
$100
Jan K.
10/2011
plumbing, water heater repair
 + 0 moreWasted my time with false advertising. Didn't go at all.
Description of Work: Crull advertises on his website that he is "servicing boone county". NOT true. He called and said driving to Centralia (18 miles away) in boone county was too far for him to go. If you only want to serve Columbia, then say serving Columbia. Don't waste my time with false advertising.
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Katy K.
08/2011
plumbing
 + -1 moreWe needed a repair done to the bolts holding our toilet to the floor. When I called, I almost immediately spoke directly to the person who came to do the repair. He talked to me about exactly what was happening, how he would fix it, and how much it would cost. He arrived at exactly the time he had quoted me and I was able to make out the check for the exact amount he had specified before he even began working. The repair was completed and we have to more problems. I will definitely call this company again.
Description of Work: Toilet bolts and floor connection had degraded allowing for some seepage.
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Yes, I recommend this pro
$125
Jan A.
08/2011
plumbing, water softeners
 + 0 moreVery easy to work with. He explained the whole procedure and answered all my questions. He went through the manuals with me and explained the criterion for changing the filter in the water filter, ie. when the water starts to run slowly as opposed to the every 6 months stated in the manual, thus saving me from changing it too often. Can't remember cost but it was very fair and the number of man-hours involved was not excessive and was as stated on the estimate. No dont's.
Description of Work: replaced old water softener with salt-free model. also installed whole house water filter. No dont's.
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Yes, I recommend this pro
Donna W.
06/2011
plumbing
 + -1 moreProfessional, pleasant experience, left me feeling confident that I have found a reliable plumber in Rick Crull. The name Crull and Sons began when Rick went into business with his father who was the original owner of Crull and Sons. Rick's own sons were working with him at one time, but they decided to take up different professions. He is working alone now, he just has not changed the name. I agree that he should keep the name, just for old time's sake and to honor his father's memory.
Description of Work: During the annual inspection I get done every year with another plumbing company, I received a warning that the water pipes in my house are thin, brittle plastic and in danger of breaking; he said if I didn't replace my Pressue Reducing Valve. they might break and we'd have a terrible water leak in our walls and floors. That company gave me an estimate of $518 to replace the PRValve which protects the thin, brittle pipes from breaking under any possible surges of pressure; he also said that the on-off "Service Valve" needed to be replaced too. I felt something was suspicious; this was the third time that this company had inspected my house for possible plumbing problems, and the first two times, no one said anything about my "dangerous" plastic pipes, or about the need for a new PRValve. So I phoned Angie's list and got the name and number of Crull & Sons Plumbing. I called the owner, Rick Crull. and asked what his regular price is to replace a PRValve and he said, $250. I got an appointment immediately for him to come and make the valve replacement. He came out, did an imspection, gave me lots of general information (just because he was courteous and neighborly); he was very knowledgable and polite and helpful. He concluded that the PRValve was working allright, but that it was old and would need to be replaced some day before too long, and we agreed that as long as he was here, it should be replaced today. He showed me that the on-off Service Valve was working perfectly and did not need to be replaced. I was happy to pay him $250. for his excellent service, advice, and extra information.
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Yes, I recommend this pro
$250
PAMELA S.
03/2011
plumbing
 + -1 moreThings always go well when Rick is on the job. He knows his trade and does it well.
Description of Work: We have had Rick at our home many times to fix various problems with our plumbing and toilets. He has taken care of everything needed and is very professional and through in his work. We have always been pleased with his work and pricing and would recommend him to anyone who has a plumbing problem.
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Yes, I recommend this pro
$250
- 1(current)
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Contact information
601 Seymour Rd, Columbia, MO 65203
www.crullandsonsplumbing.comService hours
Sunday:
ClosedSaturday:
ClosedLicensing
Bonded
Insured
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Filtration and Softening,
Water Heaters,
Drain Cleaning
FAQ
Crull & Sons Plumbing is currently rated 4.9 overall out of 5.
Sunday: Closed
Saturday: Closed
Crull & Sons Plumbing accepts the following forms of payment: Check
Yes, Crull & Sons Plumbing offers free project estimates.
No, Crull & Sons Plumbing does not offer eco-friendly accreditations.
No, Crull & Sons Plumbing does not offer a senior discount.
Yes, Crull & Sons Plumbing offers emergency services.
No, Crull & Sons Plumbing does not offer warranties.
Crull & Sons Plumbing offers the following services: Residential plumbing, sewer & drain cleaning, garbage disposer installation & repair, sump pumps, water heaters, faucets, water softeners, sinks, toilets, tubs, showers, steam shower, whole house water filters, pressure reducing valves & circulating pump.
Contact information
601 Seymour Rd, Columbia, MO 65203
www.crullandsonsplumbing.comService hours
Sunday:
ClosedSaturday:
Closed