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Trusty Maid Service LLC

House Cleaning, Tree Service

About us

Trusty Maid Service provides premier residential cleaning services in the West County Area. Over 100,000 cleanings have been provided since 2003 from our Town and Country location. Great cleaning by friendly staff make us the Comfortable Choice for West County.

Business highlights

22 years of trusted experience

Services we offer

Cleaning from ceiling to baseboards & additional deep cleaning on a scheduled basis.

Services we don't offer

Commercial cleaning & post-construction cleaning.

Amenities

Free Estimates
Yes

Reviews

4.413 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
0%
3
0%
2
8%
1
15%


Rating CategoryRating out of 5
quality
4.1
value
4.5
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-13 of 13 reviews

Willie T.
09/2017
2.0
house cleaning
  + -1 more
not very well at all! surely, will not recommend. sent 2 very young individuals that weren't experienced with cleaning. the work was poorly done, plus for the time spent the price is extremely to high. the workers were well mannered, just not experienced.
Description of Work: wood blinds cleaned

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$104

Virgina J.
08/2015
5.0
house cleaning
  + -1 more
I like them. They were excellent. They had good attitudes.
Description of Work: Housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Virgina J.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They perform regular housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa M.
10/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: I used them for a few years. Last time was 2010. The cleaners used vinegar on my marble foyer floor not once but twice. I payed for the re finishing the first time but the second time they payed for it. The workers were often poor mouthing their home situation hoping for and extra spiff. Got tired of that and having to go back and re clean what they did not do. The floor was the last straw.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Renee A.
03/2014
5.0
house cleaning
  + -1 more
Trusty Maid is an excellent cleaning company. The manager/owners are responsive and courteous and the maids always do an excellent job.
Description of Work: Cleaned home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Cary B.
02/2011
5.0
house cleaning
  + -1 more
Trusty Maids is located near our current home and we have used their services for approximately two years. A team of two persons cleans our house every two weeks. We have several different teams who work in our home. They are willing to assign a single team, if desired. We find the employees to be friendly and trustworthy. They do a very satisfactory job without our input. However, they are always willing to complete special cleaning requests. The company asks for feedback each time a crew cleans our home. Their pricing seems reasonable. I would recommend Trusty Maids.
Description of Work: We use Trusty Maids for regular house cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

CHRISTOPHER M.
11/2010
5.0
house cleaning
  + -1 more
We've used this service for occasional house cleaning before visitors and events at our house. We had a great experience and felt like they've done job every time. We will continue to use this service.
Description of Work: Cleaned whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kurt R.
08/2010
1.0
house cleaning
  + -1 more
Inconsistent cleaning and a horribly frustrating experience. I was consistently sent different cleaning ladies every week (it was always 2 ladies). Their cleaning ladies called in sick FREQUENTLY on Mondays which meant I was asked a lot if I would mind getting my house cleaned on a different day than usual (of course this phone call was made to me at the last minute). Complaining to the office manager about not having the same 2 people each week did no good. Complaining to the owner (Dave) did no good, either, even though Dave sat at my kitchen table the day I hired them and told me that they would be assigning me my own cleaning “team.” I only had the same 2 ladies for a very short while. There was also a problem with getting my house thoroughly cleaned, probably because the same people did not always do it. Also, there was a set time they were supposed to come each week. That time was pretty much adhered to (within a half-hour or so) until one day they began coming a FULL 2 HOURS LATER with no explanation, and they never went back to the original time.
Description of Work: They cleaned my house every week.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

LISA S.
01/2010
5.0
house cleaning
  + -1 more
Was so pleased withe the results we have received, a monthly cleaning for my father-in-law was given to him for Christmas. Following the initial cleaning, he was also exceptionally pleased with the initial results.
Description of Work: Performs general cleaning every two weeks. Arrive on time and performs very good general cleaning. About the only thing they do not do is to move items on shelves when dusting due to ensure things are not broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kurt R.
11/2009
5.0
house cleaning
  + -1 more
They are great. They charge me on a weekly basis. I will continue to use them in the future. They are now doing my mother’s house too.
Description of Work: The housecleaning company comes out and cleans my house once a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

DIANE S.
08/2008
5.0
house cleaning
  + -1 more
They are very efficient with the use of their time. If they are going to be late arriving they always call and inform us of that. I like there work attitude but their price could be less.
Description of Work: There were two members in the crew they do everything to do with house cleaning except windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

BERRIL & BERNARD M.
06/2008
5.0
house cleaning
  + -1 more
We are very happy with them and they do a great job!
Description of Work: They do monthly cleaning for us as well as weekly ironing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

ANN H.
05/2008
5.0
house cleaning
  + -1 more
They are prompt and professional. They do everything that is asked of them. They are also willing to come out and do any follow up if there is anything that they missed. We have been very happy with them and will continue to use them. The approximate cost listed is per visit.
Description of Work: They come out on a bi weekly basis to clean. They do general house cleaning. This is for a two story home that is approximately 2,000 square feet. We ve only had them come out twice so far.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    14340 S Outer Forty Rd, Chesterfield, MO 63017

    http://www.trustymaidservice.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Tree Service

    FAQ

    Trusty Maid Service LLC is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Yes, Trusty Maid Service LLC offers free project estimates.
    No, Trusty Maid Service LLC does not offer eco-friendly accreditations.
    No, Trusty Maid Service LLC does not offer a senior discount.
    No, Trusty Maid Service LLC does not offer emergency services.
    No, Trusty Maid Service LLC does not offer warranties.
    Trusty Maid Service LLC offers the following services: Cleaning from ceiling to baseboards & additional deep cleaning on a scheduled basis.
    Commercial cleaning & post-construction cleaning.

    Contact information

    14340 S Outer Forty Rd, Chesterfield, MO 63017

    http://www.trustymaidservice.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM