Stratum Structural Systems

I had an egress window installed. It was much more involved than I was expecting. Things that were discussed initially were not able to be done when the project was finally started many months later. It was very frustrating. However, Stratum did its best to remedy the situation and it worked out so that we were all satisfied. The window is good and I would hire them again for another project. However, I would be more careful to have things drawn out, clarified and would ask a lot more questions.

Professional, quality work.

Showed up on time. Very courteous. Spent a lot of time explaining their diagnosis of the water oroblems in the basement. Looked for the most straightforward solution, rather than trying to sell us something we didnt need. Job done professionally and within the time frame given.

I helped my mother schedule this pier installation project. After being stood up for an appointment by one company and receiving no return calls from another, Stratum's professionalism was a breath of fresh air. Rather than going to voicemail, a person answered the phone at their office. It was a smooth process with setting up an appointment with Matt Ford. He was prompt and pleasant when reviewing the project and bidding the job. The crew (J.T., Justin, and Brad) completed pier installation on November 1, 2018. They arrived on time, worked steadily (even during rain the last hour or so), and did a great job! We are very pleased with their work. I would recommend Stratum to anyone who wants to work with a professional company.

Owner of company, Matt Ford, answered my Angie's list inquiry immediately and came to my home for inspection two days later. We had already had one bid but that company wasn't sure where the water was coming from so we hesitated making a commitment with them. When Matt looked at the room he knew right away what was going on and suspected exactly where it was coming from. He suggested taking out a bit more of the dry wall and look behind it. Sure enough there was a crack from the top of the foundation almost to the floor. Based on what he suspected he sent us a bid that was was appropriate (and much less than our first estimate). The work was scheduled within a week and done professionally. There was no mess for me to clean up and all of my questions were answered.

Stratum Structural Systems installed an egress window as well as waterproofed our basement. We were very impressed with the professionalism of the company and workers, and were very happy with the completed jobs. We highly recommend Stratum Structural Services for your waterproofing/ foundation needs and egress window installation.

Stratum did a egress window for us. They did a great job. Communication prior to and during the project was excellent. They made sure we knew what they were doing and that our requirements were met. The city was slow on the permit and they worked with us and with the city to get it done on the original schedule. That took extra effort and coordination on their part for a problem that wasn't theirs and I appreciate that. Based on what they found when they got into the project they even saved us money as they went. The on-site crews were professional and friendly. There wasn't a DROP of water on my floor after they got done cutting out for the window! They put protectors on our carpet and stairs and cleaned up inside when they were done. They also seeded where the ground was moved. They did a great job and we couldn't be happier.

The team was professional, quick and did a great clean up when the job was done. I could not have been happier with the guys who worked on my basement.

Matt Ford was the project lead for my basement repairs and provided exceptional customer service! The Stratum work team were prompt, courteous and completed all work to contract specifications. The work team completed all work on time and as scheduled with outstanding quality and workmanship.

Stratum provided excellent service. Brett was very knowledgeable and kept in constant contact with us making sure everything was going as promised. JT and crew did a fantastic job with foundation piering and did a great job with clean up afterwards. I would highly recommend them to anyone needing any type of foundation repair.

Our experience we had doing business with Stratum was very positive. Brett was very knowledgeable and explained what needed to be done and how the piers worked and how many of them were needed and the location of placement. The crew was very professional and respectful. We would recommend Stratum to anyone.

they did a great job!! I was very happy!

Received call from Matt shortly after requesting an estimate. He thoroughly explained what could be done to stop the hydrostatic water coming up through the basement floor. Cost estimate within 24 hrs. Tyler and crew did a great job on the repair. Arrived on time, were very courteous, explained exactly what they were doing and left the basement area clean. Highly recommend this company!

Excellent. Repairs were made and not a drop thru the wall afterwards. Very satisfied with Stratrum's performance.

Stratum completed the work in a timely fashion and to the specifications in the contract. We would use them again. They seemed to give honest answers.

From the moment I called Matt I was treated to exceptional service. He came to view my foundation issues & his recommended repairs were with the long term in mind instead of a bandaid. Tyler and the installation crew were amazing! Great work, gave explanations on the work being completed, very efficient, & they cleaned up before they left. All around great experience, I highly recommend Stratum.

Stratum Struct will give you renewed faith in contractors, take the blues away. Our 1920s board formed conc bsmt in Ferguson MO had a 5ft vert crack and a void surrounding the perimeter of the water service pipe penetration. I texted pictures to Matt, he promptly responded with a reasonable quote, took a VISA deposit over the phone, dispatched a crew to inject polyurethane though the ports that were epoxy secured to the wall – all in 2.5 wks from my initial contractor Google search. The cured epoxy surface was very smooth making finish painting EZ for the customer. The foreman offered advice on correcting the outside drainage that was contributing to the water entering the basement.

Brett was very knowledgeable regarding our drainage issues. After spending time addressing the problem and identifying potential solutions, Brett recommended that the problem would best be addressed through a landscaping solution. In addition to his extensive knowledge, we were very impressed with his honesty by directing us to a solution which did not result in business to Stratum. In a time when many businesses are only interested in making a sale and not always looking out for the best interest of their clients, it was refreshing to find an organization which put their client's best interests first. Although our needs were not best met by Stratum for this project, we would definitely utilize Stratum in the future and recommend them to our friends and family!

Excellent. Matt Ford's proposal was practical, fair, and honest. Did not feel at all that he was suggesting a solution that was unwarranted. Kyle, the production manager and his team were very professional and supremely competent. I will use Stratum again.

Everything went great! All the cracks were fixed and no issues have been found since. The guys were in and out within 3hrs and they even fixed a 3rd crack that was discovered two days before the scheduled time without any issue. Everyone that we dealt with was friendly, professional, and efficient.

Stratum was great I met with both Matt and Brett of Stratum and they were both very honest about the work that needed to be done compared to other companies

It went extremely well, the crew was professional, knowledgeable, and made sure to communicate every step of the process. Their work was efficient and affordable. I would recommend to anyone and wouldn't hire any other company. Great work, Great Price, Great Customer Service. Can't beat it. Thanks again

Stratum completely solved our foundation/water issues. Stratum accurately assessed the issues and proposed the right solution. Stratum's crew was very professional, prompt, clean and extremely qualified to perform the work. We have not had any issue since the solution was put in place. I would definitely recommend Stratum Structural Systems to anyone needing foundation work done on their home.

These guys know how to get it done, had water coming in the basement from all the flooding the last couple weeks, ever sence they repaired it's bone dry!!!

Matt from Stratum was personable, honest, and quick to respond to my concerns! They just recently fixed a basement leak and it withstood the May floods! I highly recommend them. They are quick, knowledgeable, and most importantly honest! Update: Just hired them again for a different crack. Very pleased!