ProCraft Exteriors

When I requested a quote on Angie's List for various siding companies to help replace rotted trim boards, ProCraft responded immediately from a Florida number. The salesman wanted to set up an appointment. When I asked why he was in Florida, he said he handled all of the AL leads. I asked if he wanted to touch base with the local office, and he said no, that's okay, we're definitely interested. The time for the appointment came and went. I called the local office, and the guy was like, "Oh yeah, we had a 4 o'clock didn't we? Well that's not going to happen!" haha like this was a joke. Then he proceeded to tell me that they're not interested in the work and he doesn't know why the appointment was set in the first place. TOTALLY unprofessional - I'd never use them again.

OK no problems.

It was good. They were good to work with. They were quality workers. The workers were good.

It was excellent. They were extremely reliable. They were professional. They were eager to help and make happy us. We have a great experience. I would recommend them.

I worked with the company located in Chesterfield Missouri. Exceptional materials and quality workmanship. Very well done. Roofing and skylights were done first followed by the siding and lastly, the gutters. Good cleanup....... They worked directly with my insurance company and had all repairs approved, even some additional repairs the adjuster missed the first time around. The salesman that I had did everything he said he would. Very easy company to work with.

Very well.

Excellent work and cleanup; easy to work with, good communication, and best of all - no leaks!

This company's marketing practices are the live equivalent of spam email. They attached a flyer to our door this morning. We received a personally addressed letter with no return address from them in the mail a few hours later. A few hours after that one of their sales people rang doorbell and knocked on the door very loudly while I was on a business call. While the salesman was apologetic after I put the call on hold and came to the door, this type of in your face marketing is poor business practice. When I called their office number to complain an answering service answered the call.

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I did get the roof and gutters replaced after the ProCraft Exteriors representative told me to contact my agent and request another inspection as my roof & gutters clearly had hail damage. They met the adjuster for me at the inspection and stood up for me. My contractor went on the roof with the adjuster and made sure he addressed the damage, which was there! The insurance adjuster wrote up and approved the damages and the insurance claim was immediately paid. Procraft Exteriors upgraded my shingle selection to a 30 Year Architectural shingle (from a 3-Tab Shingle which insurance paid) for just a few dollars out of my pocket. And, they provided a 10 year workmanship warranty against any leaks or problems ~ for no additional charge. The roof and gutters ~ my selection of color ~ were quickly and professionally installed. The workers were careful with my property and left it looking better than when they started! Again, I had been denied my claim from the insurance company even though I clearly had damage ~ I was told the roof was just getting older and the storm related damage would not be covered ~ ProCraft Exteriors got my roof & gutters paid for! Had it not been for the free inspection by ProCraft Exteriors, and the representative's presence on the roof at the time of the re-inspection by the insurance adjuster, I would not have the new roof and gutters that I now have ~ paid for by the insurance company I have had for over 20 years! Thank you ProCraft Exteriors! Contact ProCraft Exteriors at 314-965-2353

My family was very pleased with the results. We were very involved with the steps and choices made, as was the company and representative. The repairs were done quickly and efficiently and also very professionally. The end result was as if nothing had ever happened. Except what we have now is a great amount of firewood! :-)