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Precision Irrigation Inc

Lawn Irrigation, Landscaping, Landscaping - Lighting,

About us

Additional contact names - John Loveless, Sue Bartoloni. Financing available.

Business highlights

33 years of trusted experience

Services we offer

Residential and commercial lighting, sprinkler systems, irrigation, backflow testing, fertilization, mowing, tree, shrub care, trimming, aeration, over seeding, lawn maintenance, installations & maintenance of landscape design.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

MasterCard
Visa

Reviews

2.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
23%
4
11%
3
14%
2
23%
1
29%


Rating CategoryRating out of 5
quality
3.3
value
3.4
professionalism
2.9
responsiveness
2.8
punctuality
3.3
Showing 1-25 of 35 reviews

Jennifer A.
07/2017
1.0
irrigation systems
  + -1 more
They left our yard in dirt piles and never came back out to fix or level it. They were extremely unprofessional
Description of Work: Installing irrigation system

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,800

Craig T.
06/2017
2.0
irrigation systems
  + -1 more
We were promised a Rainbird system by the sales team but when they showed up to install, they installed a Toro system. It took a couple of failed attempts to get them in to install so once they were here with the Toro system and reading the literature on the spot, we relented. Each year we have had problems with Service not submitting the required backflow inspection certificate to the city which has caused us several problems. A couple of years into the service we have a leak in one of our zones. So far the technician failed to show up for one appointment and then the second appointment got moved from an AM appointment to a PM appointment without my knowledge. Even after complaining no one ever showed up. Very frustrated with the service and professionalism of this company over the years.
Description of Work: We had a lawn irrigation system installed a couple of years ago. 11 zones with 4 heads each.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa B.
05/2017
1.0
irrigation systems
  + -1 more
In contrast to prior years, extremely poorly. Lack of response, slow to answer phone calls and inquiries, missed appointments, unskilled technicians
Description of Work: Annual service/ turn on of system

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Chris M.
05/2017
3.0
irrigation systems
  + -1 more
I have scheduled three different times with them and two of those were booked incorrectly (either for the wrong day or for the afternoon). The most recent was yesterday when I had a morning appointment booked and when i called to verify they said it was afternoon, but that they would move it to late morning to fit it in with what was originally scheduled. At 1.30, over an hour past the latest time they said, they would show they still were not there. No calls or anything, I had to call to reschedule. If you are going to give people a four window for the appointment the least you can do is make your absurd four hour window. And when you can't do that, you call the customer to tell them.
Description of Work: Opening and closing my sprinkler system.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Matthew M.
03/2017
4.0
irrigation systems
  + -1 more
I used them about three times. Overall they were pretty good. There was just one person that came out that wasn't that professional, but he did the work fine. Everyone else I dealt with was fine. They would fix things and tell me what needed to be repaired. They were respectful and would give me the information that I needed. They were good about calling back right away and setting things up.
Description of Work: They did annual sprinkler work for the spring and fall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Matthew D.
11/2016
2.0
irrigation systems
  + -1 more
Not good. My appointment was scheduled for 12-5pm on Saturday November 12. The company didn't show up and didn't call to say they weren't showing up. Instead, I waited for them at my home. On Monday, I expected a courtesy call apologizing and offering to reschedule my shut down ASAP. Not a peep from them. I called instead and left a message for them, but I still didn't hear back. On Thursday I called them again and was told sorry and the soonest they could come would be Wednesday before Thanksgiving. I've used this company for irrigation service since I moved into this house, but I won't be using them again. This is the worst service experience I've had in a long time.
Description of Work: I had a winterization or shut down scheduled for my irrigation system. I had timed this appointment to be near the expected first freeze of the season.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Bob L.
09/2016
1.0
irrigation systems
  + -1 more
After reading the reviews and checking the BBB website, I decided not to request an estimate. Regardless the price, the risk of poor work and ongoing maintenance was not worth it. I'd rather pay a little more knowing I was going to get, at least, a good product and good customer service. Thanks for the reviews everyone.
Description of Work: Was looking for an estimate on a residential irrigation system
Rating CategoryRating out of 5

Saad K.
06/2016
1.0
irrigation systems
  + -1 more
Very poorly managed company, very poor customer service from service recovery and scheduling staff. The man who came initially appeared honest but new with the company, however the office appears to have no idea that further service was needed, and let our lawn go dry due to their negligence, and lack of care. phone lines are busy at times for 40 minutes
Description of Work: Was supposed to turn on sprinkler system for summer as before , but found a leak on testing, the tech told me they would send a Master tech to repair the problem and he could not activate as testing was showing a leak. Despite several calls the company did not send or call to schedule the repair leading to a very hot season, and our lawn getting scorched and ruined. I called them again to remind them but appeared the phone lines were always on hold , when reached after 40 min hold ! they said they were backed up and could not be there in time, for several weeks.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Duane S.
04/2014
1.0
irrigation systems
  + -1 more
I used Water-Tech Irrigation for this service in the past. They would send one technician to the house to start the system then check, repair and inspect the back-flow. Water-Tech was bought out by Precision Irrigation. I takes three of there technicians to do this job. One person to start the system. (A very simple job I usually do myself.) One person to repair a leak the first person noticed and another person to inspect the back-flow. A one hour job now takes three people and one month to get done. This is stupid. I don't care how professional the company is. It takes too many people too long of a time to do one simple job. After my service agreement ends with this company in the fall I will be looking for a more efficient provider. It appears this is a method for Precision Irrigation to rack-up additional charges.
Description of Work: I signed up for a spring start-up and fall shut-down service. The complete system activation is not yet done. I'm waiting on other technicians to complete the job.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Henry B.
10/2013
2.0
irrigation systems
  + -1 more
They couldn't even find the leaks when I showed then where the leaks where. Part of the time they charged me the technician is sitting in the van smoking cigarettes. Then he didn't really do anything. Second person came and couldn't find the issue. I found it in 5 minutes myself the very next day. Thrid person fixed issue. They had nerve to charge me for the second person coming out and spending and hour and doing nothing! I will take my business elsewhere.
Description of Work: Turn on system and fix leaks in the system...

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$800

Scott C.
09/2013
3.0
irrigation systems
  + -1 more
Tech did a lousy job as sprinklers are not watering where they should.
Description of Work: Prepaid for open & shutdown, but had to pay more for no good reason.

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
4.0

$250

Christopher D.
07/2013
4.0
irrigation systems
  + -1 more
Work done efficiently. I had a scheduling issue, but it was my error and therefore I can't really blame Precision. The actual service was done quickly and professionally.
Description of Work: Irrigation service - Start Up and Back Flow Test

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Jeanine E.
07/2013
3.0
irrigation systems
  + -1 more
The system is fine but it's getting the system up and running every year and getting the coverage that is the issue with them. We had to have them come out multiple times to get the sprinklers just right and although they usually take care of it, I will get billed like they billed me for a service call.
Description of Work: Precision Irrigation does our sprinkler. They come out and do the maintenance. They do testing every year.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Beth B.
06/2013
2.0
irrigation systems
  + -1 more
Pre-paid for opening and closing (had to pay before 3/1). Called to schedule in late April. Couldn't get me scheduled until 6/1. Tech came out said we needed a new backflow devise. We said fix it. They sent someone else out who said we needed a new backflow devise. We said fix it. Despite repeated phone calls (4 at this time), they have not scheduled the service. So I paid in February. It's now the end of June and we don't have our system operational.
Description of Work: Purchased opening and closing of sprinkler system. Has yet to open the sprinkler.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$264

allison R.
03/2013
5.0
irrigation systems
  + -1 more
They are great. They were on time. They also send us coupons.
Description of Work: They emptied our irrigation pipes in preparation for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kelley E.
10/2012
4.0
irrigation systems
  + -1 more
Their price was competitive, they worked quickly, and they did a great job on a tight schedule. However, they inadvertently cut a pool line which caused my neighbor's yard to flood, and there was no reimbursement for this. I was out of town, and they didn't call to inform me about the issue either.
Description of Work: They installed a sprinkler system.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Adam A.
10/2012
2.0
irrigation systems
  + -1 more
Am at the end of my rope with this company and will not renew my contract after this year. Scheduling is terrible. (See other reviews as well) One promise Precision makes when soliciting a service contract is priority scheduling. Unfortunately, they are always booked, do not have the properly qualified individual available, and/or refuse to narrow a timing window to less than 4 or 5 hours. The nonchalance of the individuals answering calls at the office is truly unbelievable and the willingness to work with a customer's schedule is even worse. Also, not a 1st time issue. The description above has occurred numerous times. Additionally, in the Spring of 2011, a backflow inspection was promised. After 3 letters from the City threatening to turn my water off, Precision finally sent in the certification by the end of the summer. Completely unacceptable. For a company that is not the least expensive out there, the service is terrible. I will be looking for a new company to work with in the future.
Description of Work: Contracted for Spring Start-Up, Back Flow, & Fall Shutdown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$279

Kent C.
08/2012
2.0
irrigation systems
  + -1 more
A headache to schedule. Told us 12noon to 5PM. Cancelled at 5:30 when did not show up. Repaired sprinker problem (bad valve) after two tries. Problem misdiagnosed first time. First person unprofessional; second was very good - hit or miss.
Description of Work: Leaking zone in sprinkler system

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$200

Randall R.
05/2012
2.0
landscaping
  + -1 more
I had used Precision land maintenance for 3 prior years. In all cases I called each year to have 10 yards of mulch delivered and spread in my flower bed. It was always done in March or early April before the flowers started to grow. Since I had been out of work for over 9 months and did not plan on mulching my flow bed this year. Imagine my surprise when I came home and I find my flower bed mulched and a $550.00 bill in my front door. I called them for 3 days before getting a response to find out what was going on. Finally I emailed them and they responded. I told them since I did not order the mulch I would only pay 1/2 the amount for the cost of the mulch. They said it was on the prior years invoices that they "return each year for the convenience of their customers" unless you call them to stop it. I looked at the prior year invoice an it was on there in regular font type. My son is an attorney and he said an invoice is NOT a contract and they should have at least called. He said do not pay it. Others said to have them come back and pick it up. I am not that way. The mulch is nice and it is a quality product. However, I will never use PRECISION LAND MANTENANCE again. The long of the short of the outcome was I pay the $550 spread over 3 months. I told them to take me off the "convenience package" and do not come back. It amazes me how businesses are so stupid. I was a long term customer (5 years irrigation 4 years land maint), spending over $750 yearly. For $275.00 over my offer to pay for mulch materials, they have lost me forever. They lose my landscape business. I also have an irrigation system that I had a contract on for startup and shutdown. That was about $250/yr. They lost my irrigation business. My opinion is this is a bad business practice and they should call before doing service. Bye Bye Precision Landscape an all it's associated companies.
Description of Work: Precision Land Maintenance spread 10 yards of mulch in my flower garden without my express permission. They said the last invoice had a notice on it that they come back every year as a convenience to the customer unless they get a call not to come. They came without a call and spread the mulch in May.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$550

Sue U.
08/2011
5.0
irrigation systems
  + -1 more
We do like them. They are fairly well organized in terms of getting the services to us. They are pretty knowledgeable and respond to any questions. The workers who come out are good and we haven't had any problems.
Description of Work: Precision Irrigation Inc does lawn irrigation regularly for us. They are out here in the spring and then in the fall and also if we have any difficulties or problems with the sprinklers or anything during the summer months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul F.
03/2010
1.0
irrigation systems
  + -1 more
I have dealt with contractors for over 20years and my parents owned a construction business for 40 years. In my expereince, this is one of the most unprofessional companies I have dealt with
Description of Work: Precision irrigaiton serviced my lawn Irrigation system Spring 2009 They performed sub-standard work or failed to complete what was requested. They failed to complete what was asked forcing me to hire a competing irrigation company to finish the job correctly. Interactions with management to resolve the complaint have been non productive. They just use the information provided to cover their tracks.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$560

Helen H.
12/2009
5.0
irrigation systems
  + -1 more
They were very good. They showed up on time. They did what they needed to do. They used a licensed plumber. They were very conscientious in returning calls for all the little problems we had. There were a couple of leaks, a broken head, and some of the stuff that wasn't right. They came out in a timely fashion and made all the corrections needed. They came out for the winter shutdown, did an inspection, and identified some other problems that they are going to be fixing in the summer when they start it up. They took notes to make sure that they are aware of everything for next spring that needs to be done. They were very responsive.
Description of Work: The lawn irrigation company came out in May and installed an automatic in-ground sprinkler system in my lawn that included sprinkler heads, control valves, and backflow valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,060

BARBARA R.
06/2008
5.0
irrigation systems
  + -1 more
They give excellent service and always do a great job!
Description of Work: They came out and checked over my irrigation system (Summer start up and Winter shut down).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick L.
01/2008
1.0
irrigation systems
  + -1 more
AWFUL! The system was installed, but these guys had absolutely zero professionalism. They miscommunicated with the plumbing company with whom they subcontracted several times, the installation dates had to be rescheduled over and over, and they left a HUGE mess in my basement which I had to call them to clean up. Of course, Precision Irrigation blamed the plumbers and vice-versa. Trying to schedule appointments has been a nightmare -- they will only schedule you for 5-hour windows ("morning" or "afternoon") even if you tell them specifically you won't be home at a certain time. I will never use their services again.
Description of Work: Installation of a full residential sprinkler system.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Scott W.
05/2007
5.0
irrigation systems
  + -1 more
The installation took approximately a week, but as I said our job was very difficult, the other 2 estimates were $7200 and $8000. While I felt the other companies designs were more detailed and would have been slightly better suited to watering every square inch of the landscape, I was simply unwilling to pay that much more. I think precision did a very good job especially for the price. I have been very satisfied with their service after the sale as our system was not started up in immediately after installation due to the time of year. They came out to start it up, adjusted everything and even dug up and adjusted 5 heads that the landscapers had buried about 12 inches underground.
Description of Work: Installed 7 zone toro irrigation in a very difficult yard with multiple retaining walls, boulders, and clay/rock soil. Their bid process is different than any of the other companies we got bids from. They come out before the 'meeting' measure and design the system and have a price and design ready at the meeting. While I preferred this to meeting with someone then waiting 2 weeks to get the estimate, we were making some other changes to the yard and landscaping and had to make some changes to the design. They were very accommodating.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800
    • 1(current)
    • 2

Contact information

18390 Wings Corporate Dr, Chesterfield, MO 63005

www.precisionirrigationinc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Landscaping,
Landscaping - Lighting,
Tree Service,
Lawn Fertilization & Treatment,
Lawn and Yard Work

FAQ

Precision Irrigation Inc is currently rated 2.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 3:00 PM

Precision Irrigation Inc accepts the following forms of payment: MasterCard,Visa
Yes, Precision Irrigation Inc offers free project estimates.
No, Precision Irrigation Inc does not offer eco-friendly accreditations.
No, Precision Irrigation Inc does not offer a senior discount.
No, Precision Irrigation Inc does not offer emergency services.
Yes, Precision Irrigation Inc offers warranties.
Precision Irrigation Inc offers the following services: Residential and commercial lighting, sprinkler systems, irrigation, backflow testing, fertilization, mowing, tree, shrub care, trimming, aeration, over seeding, lawn maintenance, installations & maintenance of landscape design.

Contact information

18390 Wings Corporate Dr, Chesterfield, MO 63005

www.precisionirrigationinc.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM