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J & J Siding And Window Sales Inc

4.9(
344
)

Siding, Windows, Doors,

... +10 more

About us

J & J Siding & Window Sales has been a local family owned and operated business since opening in 1953. We maintain an A+ rating with the Better Business Bureau and have received numerous customer satisfaction awards from Angie's List and local publications. Thank you for the opportunity to earn your business!

Business highlights

71 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

From small repairs to complete remodels, J & J can help with windows, doors, siding, soffit, fascia, gutters, awnings (including retractable awnings), sun rooms and screen enclosures, pergolas, and decks.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9344 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
2%
2
1%
1
1%
Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review
Showing 326-344 of 344 reviews
Margaret S.
09/2014
5.0
siding, replacement windows, doors
  + 1 more
.
Description of Work: We had J&J install all new windows in our house, a total of 34 windows. We are very happy with the windows and the installation. They were professional, courteous, punctual, and they cleaned up after themselves. For a few of the windows, the wrong screens were delivered. They ordered new ones for us and will deliver and install for free. You can't ask for better customer service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Hadley W.
09/2014
5.0
siding, replacement windows
  + 0 more
.
Description of Work: I have hired them to replace a picture window and put siding on my home. I am impressed by all they have done so far! The bid process went quickly and was informative and educational! Everyone I have had contact with has been professional and helpful. The real approval will be when the job is completed, which I will let everyone know about.
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Renee C.
08/2014
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kathleen J.
08/2014
3.0
replacement windows, doors
  + 0 more
.
Description of Work: Replaced all windows and front and back door.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from J & J Siding And Window Sales Inc
We thank our client for this review. As a small family owned and operated business, we are very concerned about maintaining our reputation for excellence and we know that consistently providing homeowners with outstanding experiences is the key to achieving that. Thus, as soon as we saw this review, we pulled our records from last year to see what may have warranted the less than stellar grade. Our notes indicate that completing this project as quickly as possible was a priority from the very start, and given the poor marks for punctuality and responsiveness, that was clearly the largest source of dissatisfaction on this project. To clarify what happened, let me provide a brief timeline of the project: J & J received our client's approval for this project on Friday, May 31st. The contract provided an estimated installation date of 5-6 weeks after getting approval from the St. Louis County SAVES loan program, through which this project was being financed. It's important to note that the client specified that the project was contingent upon receiving that financing. Due to the fact that the home is considered to be in a historic neighborhood, St. Louis County SAVES not only had to go through their own approval process, but they had to have the project reviewed by the State Historic Preservation Office. We were emailed by St. Louis County SAVES on Monday, July 8th that those processes were now completed and that "you are now authorized to proceed with your scope of work." J & J then did proceed with the scope of work. To complete the project as soon as possible, J & J made initial trips to the home on Wednesday, July 24th and Friday, August 4th to complete what work we could at those times. The project was wrapped up on Tuesday, August 6th, just over 4 weeks after getting approval from the SAVES program and well within the 5-6 week estimate initially provided. We wish that we could have successfully completed this project more quickly than we did and, on behalf of my family and myself, I sincerely apologize for any miscommunication on our part that led to the client's dissatisfaction. We'll certainly keep this feedback in mind as we work to further improve the experience that we provide to our clients. I also want to note that since completing the project, we've not received a single report of any issues with our workmanship or the materials installed on this project. If any such problems exist, we encourage our client to contact us. We would certainly address them as well as do anything else that we could to restore our client's confidence in us. Sincerely, Jake Parker Manager
Scott G.
07/2014
5.0
siding
  + -1 more
unknown
Description of Work: J&J replaced the siding on one side of my house and did an excellent job far superior to the original installation! I highly recommend J&J.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
David L.
07/2014
5.0
roofing, siding
  + 0 more
unknown
Description of Work: I contacted J&J to have some fascia replaced as well as some siding that needed to be repaired. They were very professional. We had a representative come out to meet with us and discuss the work we wanted done. He took notes and sent a team out to do the work once they had the materials. The work crew was courteous and the company informed us when the crew would be out to conduct the repairs. We were happy with the process and would have them come out and do work on our house again if the need arises.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
James H.
06/2014
5.0
doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Walter B.
04/2014
5.0
roofing, siding
  + 0 more
unknown
Description of Work: I called them after we incurred wind damage. They checkout the damage the same day, removed the piece waving in the wind and provided a bid for services. The office staff is very helpful. they completed the work on schedule while I was at work. no evidence of them even being there except the soffit was replaced. I have recommended them to neighbors and family members...each time they did a good job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Fred S.
02/2014
5.0
doors
  + -1 more
I WILL use them again.
Description of Work: Great job on storm doors.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Michael T.
02/2014
5.0
siding
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bekin Y.
10/2013
5.0
awnings, siding
  + 0 more
.
Description of Work: They installed new siding on my house. The work turned out just fine.
Rating CategoryRating out of 5
Yes, I recommend this pro
Richard C.
01/2013
5.0
siding
  + -1 more
Great.
Description of Work: Replaced fallen siding at top of 40' chimney box. Courteous and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from J & J Siding And Window Sales Inc
Thank you for having us out to your home, . We sincerely appreciate your business and your review. Should there be anything else that we might do to help in the future, please let me know and I'll be glad to help however I can. Best regards, Jake Parker Manager
George T.
07/2012
1.0
awnings
  + -1 more
never responded
Description of Work: called them twice...they never responded to my inquiry about an awning
Rating CategoryRating out of 5
responsiveness
1.0
Yes, I recommend this pro
Response from J & J Siding And Window Sales Inc
The success that my family's business has earned over the last 59 years is based upon our principle of treating our clients the same way that we'd want to be treated. We are actively working not only to maintain our reputation for superb workmanship and customer service but to improve upon it. Because of that, we were very disappointed to see your review and took immediate steps to get to the bottom of the situation. Upon doing so, however, we discovered that we have no record of your name, address, or contact information. Furthermore no one among our staff can remember speaking to you previously. Despite our best efforts, we are human and we do occasionally make mistakes. Had you called us just once, I can imagine that the record of that conversation may have been lost or misplaced. However, it would be extremely unlikely for that to happen twice, since we would have certainly doubled our efforts if we were informed that we had made a mistake. Given those facts, I'm wondering if this is a case of mistaken identity. While we are certainly the longest established "J & J" in the region, I know that there are other contractors that use that same name, which may have created some confusion. Regardless, our foremost concern at this point is to help you however we can and to clear our name. To ensure that that happens, please call our office at 636-532-3320 and ask for me, Jake, directly. Alternatively, send me an email at jake@jandjwindows.com. Either way, I'll personally ensure that we provide you with the best assistance we can, as we do for all of our clients. I'll look forward to speaking with you soon. Best regards, Jake Parker Manager J & J Siding and Windows
ELIZABETH & RICHARD S.
05/2011
5.0
siding
  + -1 more
Everything went great.
Description of Work: The wind blew our siding off our house and they fixed it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
05/2011
5.0
replacement windows, doors
  + 0 more
Excellent
Description of Work: We had a quote on replacing a rear entry glass door and a picture window. They were promptly on schedule with their visits. They had to make two visits for the quote as the first person wanted someone more qualified or specialized in doors to look at the door job. Their quote was promptly submitted the first day after the second visit. We have decided not to proceed with the work as it is not urgently required.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mandeep S.
05/2011
5.0
siding
  + -1 more
It went well.
Description of Work: Replaced some fallen siding and soffit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$300
CHRIS S.
05/2008
5.0
siding
  + -1 more
Everything was wonderful!
Description of Work: I had new siding and windows put on my house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
12/2002
5.0
doors
  + -1 more
I KNOW THE OWNER, GREAT WORK
Description of Work: STORM DOOR INSTALLED
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH K.
12/2002
5.0
doors
  + -1 more
unknown
Description of Work: NEW FRONT DOOR INSTALLED
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

600 Cepi Dr, Chesterfield, MO 63005

www.jandjwindows.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Siding,
Windows,
Doors,
Gutters,
Awnings,
Screen repair,
Glass and Mirrors,
Finished Carpentry and Woodworking,
Handyman Services,
Insulation,
Egress Windows,
Sunrooms and Patio Enclosures

FAQ

J & J Siding And Window Sales Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

J & J Siding And Window Sales Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, J & J Siding And Window Sales Inc offers free project estimates.
Yes, J & J Siding And Window Sales Inc offers eco-friendly accreditations.
No, J & J Siding And Window Sales Inc does not offer a senior discount.
No, J & J Siding And Window Sales Inc does not offer emergency services.
Yes, J & J Siding And Window Sales Inc offers warranties.
J & J Siding And Window Sales Inc offers the following services: From small repairs to complete remodels, J & J can help with windows, doors, siding, soffit, fascia, gutters, awnings (including retractable awnings), sun rooms and screen enclosures, pergolas, and decks.

Contact information

600 Cepi Dr, Chesterfield, MO 63005

www.jandjwindows.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed