Geek Squad - Best Buy

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They send out a different person each time. They never seem to know what they are doing. This process has been going on for a month now and the t.v. is still not installed properly. The geek squad is just completely confused. They told me I needed to move a plug and the next guy came out and asked me why I moved the plug because it wasn't necessary.

This time we took the computer in to the store. The computer was running very slow, and the internet kept crashing. We had a pretty knowledgeable representative that gave us the options of what we will be doing. He was able to guide us to the right solutions.

My husband became very good friends with the technician. The tech really understood what was going on. on one of our cars a 2002 Lexus, the speakers were blown on it, which was a common occurrence. They suggested that he buy a set of speakers and he bought them on line, and brought them in to Best Buy and they installed them in my husband’s car. We would use them again.

DO not take anything to Geek Squad. Brought computer in Saturday and picked it up with more problems on it on Thursday. Attempted to call them both Wednesday and Thursday --- no one pickup up phone.

Best Buy/Geek Squad does a great job of computer repairs. They look like kids, but they really know their computers. We're very satisfied with them. They are friendly and polite and don't try to make you feel stupid for not being able to do this for yourself.

I thought they did a great job! They were quick to come out. They got they job done in about twenty minutes and had the computer up and running smoothly. I was impressed by their knowledge and personable qualities. I wouldn't hesitate to call on them again.!

The Geek Squad did an excellent job restoring my daughter's computer back to proper working form. All viruses were removed and the Geek Squad advised us of what potential sites brought the viruses in (we know to stay away from those sites in the future). Very happy with the service!

Purchasing extended warranties for computers is a must. We have replaced the monitor and printer due to bad parts after 2 years. We have learned our lesson and will always use extended warranties. Only problem is they send out and this takes up to 2 weeks. Very inconvenient in today's world.

THE GEEK SQUAD WAS VERY GOOD. THEY REALLY KNOW WHAT THEY ARE DOING WHEN IT COMES TO THE COMPUTER. THEY WERE ON TIME AND VERY POLITE. THEY GAVE ME HELPFUL HINTS TO KEEP MY COMPUTER SAFER FROM THESE VIRUSES.