The Bug Doctors is a family operated business which started thirty-nine years ago. All employees are college graduates, licensed, and have extensive knowledge of the pest control field. We give good service at a reasonable price. We are known for our excellent service;our success is due to referrals from our satisfied customers.
Business highlights
52 years of trusted experience
Services we offer
The Bug Doctors Inc, does general household pest control including a wide range of insect prevention , invasions and infestations. We offer services in the following additional fields: rodent control, moles, voles, and termite referrals. Termite inspections and treatments are referred to the Termite Doctors, Inc.a top-notch termite company operated by one of our sons.
Services we don't offer
We do not offer any critter control for animals like raccoons, squirrels, snakes, etc.
I live in a condo in Chesterfield and the management contracts with an exterminator. If an individual owner desires to have their unit sprayed on the inside, we can have the contracted company do that at minimal cost. I was so displeased with the lack of thoroughness provided by the contracted company, that I decided to hire my own exterminator. The owner of Bug Doctors is the husband of a woman with whom I was friends in highschool. I decided to call them and have them spray my condo. The prior exterminator had only sprayed superficially inside, and I wanted a more thorough spray that would include outside my windows where spider webs collect. Lannie arrived on time (actually a few minutes early!) . His son was scheduled for the assignment but was so busy that day, Lannie did the job himself. Of course he was not a total stranger, but I had not seen him or his wife in several years. He went from room to room and sprayed every available area thoroughly. He even sprayed in some areas the prior exterminator never even looked at. He reassured me that the chemicals were child and pet friendly. When he arrived I locked up my cat in one bathroom while he sprayed inside. Then, after the chemical dried for a few minutes, I was able to release my cat and that bathroom was also sprayed. We went outside and every available window and patio door entry was sprayed. There was no odor and no residue noticeable when the job was completed. I can only say: Thank You Bug Doctors and tell everyone reading this that it is worth a little extra cost to have the job down right!!!
Description of Work: Sprayed inside and outside my condo which is on the first floor of a 3 story building
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cristel S.
08/2014
5.0
pest control
+ -1 more
unknown
Description of Work: overall maintanance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sherry Z.
08/2013
5.0
pest control
+ -1 more
I would give then an A down the line.
Description of Work: They the usual treatment, They sprayed the house for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$61
david W.
04/2013
5.0
pest control
+ -1 more
They are punctual, very courteous and non-obtrusive. I like them and will continue to use them.
Description of Work: The Bug Doctor comes to our house (I believe) twice per year to treat for bugs (spiders, ants, etc., but not termites).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
lauren S.
09/2012
5.0
pest control
+ -1 more
unknown
Description of Work: We had a very informative and thorough first visit to treat our brown recluse problem. My husband was very impressed with the knowledge and professionalism of Lanny.
Rating Category
Rating out of 5
Yes, I recommend this pro
Nanette L.
06/2012
5.0
pest control
+ -1 more
They are outstanding, they call and give me reminders, they always show up when they say they will, are reasonable in cost and really nice to deal with when they are there.
Description of Work: I use Bug Doctors for pest control and I have them do both of my houses.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jason H.
05/2012
5.0
pest control
+ -1 more
They have been reliable for as long as we have been clients of theirs, which has been any time we have lived in the St. Louis area. It is a small family owned business. I have been using them for 10 years, and my in-laws have been using them for well over 20 years. The overall experience is excellent. The price and quality are excellent. They are punctual, responsive, and professional. I will continue to use this provider.
Description of Work: They provided the inside and outside seasonal spray.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
MIKE B.
03/2012
5.0
pest control
+ -1 more
They’re just nice and do a great job. We would use them again in the future if we needed to.
Description of Work: We have used Bug Doctors Inc. for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Denise S.
05/2011
5.0
pest control
+ -1 more
They are very prompt, professional and they use green products. I've been using them for thirty years and I wouldn't have anybody else.
Description of Work: Bug Doctor's Inc came out to do a pest control spraying two weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
DOROTHY B.
03/2011
5.0
pest control
+ -1 more
They've been great, we've used them for years. Their price is good, they schedule and come when they say they'll come, they day what they are going to do and do it. There are no bugs in the house now.
Description of Work: Bug Doctors spray the perimeter inside and outside and basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$68
BETTYE S.
02/2011
5.0
pest control
+ -1 more
It went OK and they will come back at no charge if they need to do more extermination for the same problem
Description of Work: I paid 4 times a year and I believe it was about $50 each time
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Michael M.
11/2010
4.0
pest control
+ -1 more
The Bug Doctor does great work, and is very thorough. He is a little more expensive than a Blue Chip or other bigger company, but I think his work is worth it. My only complaint this time is that he was a half hour late and did not call to inform us that he would not meet his stated appointment time. Other than that I'm happy with their service.
Description of Work: House sprayed for bugs, outside pest control to prevent entry into living areas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$80
Response from BUG DOCTORS INC
[Member Name Removed] We apologize for not giving you a call due to an unforeseen problem that day in 2010. For most of our appointments we are early but in the 44 years we have been in business this is one of the first times we forgot to give a customer a heads up call on being tied up and would be late. We have shared this report with our employees and hope you have been pleased since then since this is the end of 2016. We still have you as a customer and for that we are very grateful. Thank you for bringing this to our attention. In regard to the pricing, I looked up our records and understand the reason why your price in 2010 was $80. That year you only had your house sprayed one time and our pricing is based on the size of the home and the number of times you have it sprayed. Since 6 years have passed you have only been charged $2 more or $82 this year. I hope this gives you a better understanding of our charges. Thank you again for your business. Barb Nauert Vice-President The Bug Doctors Inc.
STEVEN E.
08/2009
5.0
pest control
+ -1 more
They were fantastic. The company I used before was not satisfactory. I used Bug Doctors because they were on Angie’s list. They were very good and lived up to what they said they will do. Overall they did a great job.
Description of Work: I hired them 4 months ago to spray the bugs and they did a great job in getting rid of them. I got to know about them through Angie’s list and I used Angie’s list coupon as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
MARK H.
09/2007
5.0
pest control
+ -1 more
He is very professional and does a very nice job. We trust him completely and have used his services for about eight years. His prices are extremely reasonable. He will take care of any problem that arises. I highly recommend him.
Description of Work: We have the inside of our home and outside perimeter sprayed for bugs approximately three times a year. The house is 4000 square feet. If there are any problems outside, he takes care it as well. The price reflects each treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
BETTYE S.
07/2006
5.0
pest control
+ -1 more
I was very pleased with Bug Doctor. Mr. Nauert sprayed crevices over the entire house including garage. Also he treated around the outside. I have a 30 day guarantee. The pesky ants disappeared almost with the departure of Mr. Nauert. Haven't seen one since.
Description of Work: Extermination of red ants in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
PATRICIA R.
08/2005
5.0
pest control
+ -1 more
THIS COMPANY IS A DELIGHT TO WORK WITH, ALWAYS ON TIME AND VERY ACCOMMODATING.
Description of Work: THE BUD DOCTOR'S HAVE SPRAYED OUR HOME FOR SEVERAL YEARS. I'VE NEVER HAD ANY PROBLEM WITH BUGS OR TERMITES AFTER THEY HAD SPRAYED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
DARLA G.
09/2003
5.0
pest control
+ -1 more
LANNY'S COMPANY HAS GROWN STRICTLY BY WORD OF MOUTH. HE IS VERY QUICK AND THOROUGH. HE TAKES TIME TO ANSWER ANY QUESTIONS YOU MIGHT HAVE.
Description of Work: LANNY NAUERT OWNS BUG DOCTORS. HE SPRAYS MY HOUSE TWICE A YEAR. THAT'S ALL IT TAKES. HE SPRAYS INSIDE AND OUTSIDE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Irrigation,
Auto Service
FAQ
BUG DOCTORS INC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
BUG DOCTORS INC accepts the following forms of payment: Check
No, BUG DOCTORS INC does not offer free project estimates.
No, BUG DOCTORS INC does not offer eco-friendly accreditations.
No, BUG DOCTORS INC does not offer a senior discount.
No, BUG DOCTORS INC does not offer emergency services.
No, BUG DOCTORS INC does not offer warranties.
BUG DOCTORS INC offers the following services: The Bug Doctors Inc, does general household pest control including a wide range of insect prevention , invasions and infestations. We offer services in the following additional fields: rodent control, moles, voles, and termite referrals. Termite inspections and treatments are referred to the Termite Doctors, Inc.a top-notch termite company operated by one of our sons.
We do not offer any critter control for animals like raccoons, squirrels, snakes, etc.