A 1 Concrete Leveling

I sign a contract with them and they requested a $400 deposit to raise 1 concrete slab. Appointments had to be rescheduled several times because of rain.. I was getting water in my basement and cracks in my foundation walls. Since A1 doesn't do foundation repairs I called other companies to come out. They stated to repair the leak from outside they will have to Tear up the slab that was going to be mudjacked.. I contacted A1 and they refused to give me my deposit back. It's not like I was on the schedule. Rain kept delaying the repairs. So now my concrete slab needs to be replaced and I'm out $400. They gave me a credit but can't believe they could not understand my Circumstance..... I'm gonna make sure next time I go with anybody I'm not gonna give any money down, I will be glad to pay half when the work is started.. I would not recommend this company to Anyone until they can Be more understanding to their customers and not money hungry...

Great experience throughout the whole process. They went above and beyond in helping raise our front porch and front stairway. Alan was great to work with during the quote process. Greg and Jake did a great job the day of. Our porch looks so much better. Well worth the money in terms of safety, structural security, and resale value on our house. Can’t say enough great things about these guys. Thank you!

Work from the A1 folks was great, they were on time and worked very diligently, and the finished job looked amazing. The only 'caution' I would note is the communication, they are not the best at getting back at you via email (they might via phone, I am not sure) on a timely fashion, but other than that, work and professionalism is top notch, I would definitely hire them again.

I called the A1 Concrete office twice within a couple weeks. Each time leaving a detailed message explaining the work that I needed to have completed. I asked that they come out and provide me a quote for the job. I never received a return phone call either time.

The pool deck slabs were successfully aligned as well as the driveway slabs. The crew worked well and cleaned up nicely afterwards.

Filled void under sinking concrete porch. They were prompt, courteous, and very professional. I would use them again, anytime, and highly recommend them to others.

I called them and got a message their voicemail was full. I called back and spoke with a friendly lady that said an estimator would come the following Wednesday. Wednesday came and went and no estimator came. I called Friday and she said sometimes the quote can take a couple of days and she would follow up and call back. She never called back. The following Tuesday an estimator randomly showed up. It is Friday and we still have not received a quote. Needless to say, if they cant show up to when they say they will or provide a timely quote, I want no part in hiring them.

Once we connected, they scheduled the appointment, did the work and I paid the bill. All went well and I would recommend them and use them again myself.

They never came out for an estimate as promised. They never called me to reschedule. When I called a week later to follow up on the supposed estimate they said they would get back to me. I called and emailed one more time without a response.

Exceptionally well done. Got us in ahead of schedule and performed high quality work for an extremely affordable price.

It was very good work, very knowledgeable and answered all my questions to my satisfaction. Were timely and completed the work in a professional manner. The workers were excellent!

qualified representative gave me a quote

Great! It was a small job with no timeline, so A-1 slipped it in when they were in the area. The project was to lift one end of the concrete apron in front of the garage. The asphalt driveway abutting the apron had also subsided, leading to the debate as to lift both surfaces together, or cut the bond between the two and lift only the concrete. The latter option meant more expense on my part to remediate the asphalt void. Fortunately, the A-1 crew made the decision to lift both surfaces together. It was a good call - very professional.

My previous contact with A-1 Concrete Leveling was with the previous owner several years ago. When I needed work done again, I went back to A-1, only to discover that the previous owner had died, and that Alan Benes was now the new owner. I was initially concerned regarding the quality of the work under new ownership. I am now completely satisfied with the fact that Mr. Benes has not only continued with the same level of quality, but has gone beyond it. Evidence of this was the fact that, when it was discovered that the sliding glass door above the concrete steps which had been lifted was not out of alignment, he arranged to have a door specialist come and reset the door at this own cost. This was evidence of his integrity and concern for the quality of the work that he and his team provides.

The job was done just yesterday. I am very please with the way it went. It took a few attempts to get Alan to come check out the job site to give a bid, but once he was there, i was glad I was persistent in calling 3 times to get him to come out. Alan made me feel comfortable that he knew what he was doing, he checked everything and answered all my questions. I am/was in the middle of rehabbing the gardens around the patios, and needed to stop the work to get the patios lifted. Alan was sympathetic to the fact that I had a crew waiting to finish work until the patios were lifted, and was quick to respond and get his team out quickly to level the patios for us. The crew that came out was equally as impressive, the two men were polite, courteous and knowledgeable. They explained everything they were about to do, answered my many questions and concerns with a smile? they were very reassuring and I felt confident they would do a great job and they did. After they finished filling and leveling the patios, they explained what they had done and what would happen with the drying and the patches.. again very knowledgeable. I had asked them to be careful of a planting area and they were very careful and showed concern for my plants and belongings. After they were done, the clean up was meticulous! I was very impressed!! I will be hiring them again to level steps in the front of the house.

Alan Benes did a good job of explaining the process and the results were good.

A-1 came out and assessed the porch and patio in early spring 2013 and provided a quote for leveling the two surfaces, at this point they did not identify any concerns about raising and leveling the surfaces. In June, after I decided to go with A-1 I gave them a call to set up an appointment. The associate who answered the call was friendly and informed me that they were very busy due to many days lost to rain, but would put me in their queue and give me a call a week or two before they could get to the work. Sometime in late July I received a call back and scheduled the appointment for early August. About a week later a technician came out and attempted to level the porch, but was unsuccessful, although he did assure me that the porch would not sink further. His reasoning behind the unsuccessful attempt was that there were footers beneath the porch and he couldn't get enough leverage to lift the surface. From my perspective this is an unacceptable response since you would assume a leveling company would be familiar with the type of porch set-up and assess this at the time of original quote or prior to attempting work. If it is a job they cannot complete they should not attempt the work or should offer a remediation plan after a failed attempt. I have not yet attempted to get this resolved, but have a two year warranty on leveling and will attempt to get this resolved. For the back patio the technician said he was successful in leveling the patio and by all accounts he was , but there was a corner of the patio that was cracked, and he could not lift it. This was the case, there was about a 1' x 1' x 1' triangular corner section near the foundation of the house that was restricted from raising. As remediation the technician said he would come back and fill the section with concrete mix. The technician did do this but did not put any forms between the foundation and the patio. Do to the lack of form to keep the mix and foundation separated, the mix adhered to the foundation and the patio and at the low temperature day the patio moved away from the foundation causing the newly poured mix to separate from the patio. So far this experience has not been very disappointing.

I talked to Alan Benes of A1 Concrete Leveling at this years Home and Garden show (March 2014) in downtown St. Louis. He explained the process to fix a sinking driveway, sidewalk and porch. He provided his business card and said if I was interested please give him a call and he would come out for an estimate. I called Alan and he came out and provided an estimate and again explained how the process worked. I selected A1 Concrete Leveling to fix my issues with driveway, sidewalk, and porch. Work was rescheduled twice because of rain. On the third try with no rain indicated for morning the A1 Concrete Leveling technician promptly arrived at stated time and walked me through the entire process. Once I was satisfied with process and had no additional questions the technician began by drilling holes in the porch, sidewalk, and driveway. While he was drilling another technician arrived and began to get the mud jacking material mixed and ready to pump under the three locations (porch, sidewalk, and driveway). At this point I left for an appointment. When I arrived home the process was completed (approximately four (4) hours). The technician walked me around the locations and and explained again what they did and any issues he had and resolved. He explained warranty. Both technicians finished cleaning up yard and street and brought me invoice. I wrote them a check. Very professional and personable technicians. I would highly recommend them.

The guys showed up on time and ready to go. I was happy with the work and their professionalism.

I was very satisfied with the service and work that A1 provided. Alan was quick to respond to my request for a quote and came out and quoted the job. He listened to my requirements and made several additional points/recommendations to which I agreed. They came out several days later and completed the work to my satisfaction. They did the job quickly and cleaned up the area after they were done. I would use A1's services again and recommend them to anyone who asks. I cannot comment on pricing as the work was not so costly that I required multiple quotes before making a decision.

Excellent service. Got three quotes on the job and A-1 was the cheapest. Would recommend.

Our screen porch was constructed for previous homeowners -- several years after the home was originally built. Although we received a couple of bids that were lower, we chose A-1 based on several recommendations by people we trust. Three of the four slabs were sinking. It was a difficult situation because walls were built on top of three of the room's four sides -- so project was risky, and I'm convinced less experienced company would increase the risk of structural damage. A-1 went through approximately 1.5 truckloads of material yet couldn't get the edges to level as much as expected. While this was a disappointment, I don't fault A-1. It was simply a tricky project. The contractor offered a $700 discount off the bill, which I took. I believe they did all they could under the circumstances, and I am pleased with the work they did and the final bill we negotiated. I would definitely recommend A-1 to my neighbors.

The porch is cracked in 1/2, throughout the slab. The slab is the length of my garage and 4" thick. It has a crack across the width of the slab (probably 4' in width) and will one day have to be replaced. I spoke to the person who did the work while he was here. He implied that it might start cracking over the top and would have to be caulked. I then waited a few days and called A1, explained the problem, and they stated that they would let a supervisor know. When a person called me back, once again it was the person who had performed the work. Consequently, there is no way to negotiate anything regarding what was done here. I would never use these people again due to how this was handled -- both from the way the work was performed to how it was handled when there was a problem. If any of what the company responded were true, that would be a sufficient explanation. However, none of the conversations documented below actually took place.

A-1 Mudjacking under-estimated the scope of our job because it turns out our porch was not built in a sensible way (standards were different 110 years ago), so the void to be filled was significantly larger than had been estimated. They continued and completed the job for the original bid. We paid them a bit extra just because we appreciated their professionalism but it wasn't asked of us. The only slight complaint is that they were a bit slow to respond initially - it took them a while to return our request for a quote. But once we had the quote and the work was scheduled, they showed up on time, worked neatly, and got the job done. No complaints and would use them again.

Got a bid last year and finally called them back to make sure the bid was still good and to move forward with the work. I didn't get a hold of anyone so I left a message. A week or so later still no response so I called again and the lady said they were 3 weeks out and she would put me on the schedule. I waited another 5 weeks or so and called and left another message. I then emailed them a signed copy of the contract to let them know I was serious and waited another few days and still no return communication. So I called another 2 times over the course of the next several days and finally got a hold of the same lady and she had no Idea who I was. I expressed frustration and she said that she doesn't make the schedule and will have the guy who does call me. Been another two weeks since that phone call and still nothing.