Bought complete furnace and ac system 12/13/13. 2nd summer on ac., Scotts said buy from us locally we will provide good service. Our ac stopped, we called Scott's heating and air on 8/31/15, 90 degrees plus. Next 5 day forecast 90+. We are senior citizens, retired on social security. They said they couldn't come for 5 days. We explained having the owner out to sell us the system promising service, we are 3 miles from dealer. Talked to manager and was told the same, unless I wanted to pay $129.00 per 1/2 hr. They would send someone out. We had to ask someone else to come out that evening or we would have had heat exhaustion. Terrible way to treat customer of good faith and terrible way to take advantage of elderly.
Description of Work: $4523.00 paid for system installation, when called for this service we denied because of enormous charge.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$4,523
Spud P.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Very good price. Good returns on everything. The quality stood out the most. And the time, they were around all the time. It was good. They put in the return lines up in my attic, which was the only place they could put it and it is very hard to get around there and stuff, and they sent a man out that was very good and he never complained at all, so yea, it worked out great. They never complained about hard to get at, he could fabricate the metal duct work himself. He fabricated to come out and it would fit perfectly the first time.
Description of Work: Put in new furnace, new A/C, all new duct work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Andy D.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Took out 2 furnaces and compressors and replaced with new units.
Description of Work: Replaced 2 furnaces and compressors.
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Service Categories
Heating and Air Conditioning
FAQ
Scott's Heating and Air Conditioning is currently rated 4 overall out of 5.
No, Scott's Heating and Air Conditioning does not offer free project estimates.
No, Scott's Heating and Air Conditioning does not offer eco-friendly accreditations.
No, Scott's Heating and Air Conditioning does not offer a senior discount.
No, Scott's Heating and Air Conditioning does not offer emergency services.
No, Scott's Heating and Air Conditioning does not offer warranties.