Spotty at best. The trash collectors routinely left bits of trash lying about the yard and street, no matter how careful I was to bag and close my trash. The same with yard waste and recycling, I usually had some cleanup work associated with trash pickup.
Description of Work: The company collected trash twice weekly, disposed of yard waste and recycling. The $35 was the monthly fee for collection at my home in unincorporated West St. Louis County.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$35
MELISSA S.
07/2004
3.0
garbage collection
+ -1 more
THE COMPANY ROUTE PERSON IS ALWAYS ON TIME, MAKING HOLIDAY MAKE UP DAYS THE VERY NEXT DAY, BUT THE COMPANY IS VERY IMPERSONAL. NEVER HAS EVEN ONE COMPLAINT BEEN HANDLED TO MY SATISFACTION. THEY ARE NOT AT ALL IN THE BUSINESS OF CUSTOMER SERVICE. WE ARE CURRENTLY PRICE SHOPPING OTHER COMPANIES IN THE AREA.
Description of Work: RESIDENTIAL, WEEKLY TRASH SERVICE, PICKED UP AROUND 6:30AM.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
THONG T.
06/2004
3.0
garbage collection
+ -1 more
I CONTACTED THEM 2 WEEKS IN A ROW AND THEY FAILED TO PICK UP THE TRASH. I CONTACTED MY CITY, OLIVETTE, AND THEY WILL FOLLOW UP ON THEM. THOUGH THE PERSON ON THE PHONE WAS POLITE AND COURTEOUS, NOTHING WAS DONE TO FOLLOW UP ON THE BULK PICK UP ISSUE.
Description of Work: THIS COMPANY IS TERRIBLE IN RESPONSE TO LARGE BULK PICK UP.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
JIM B.
05/2003
4.0
garbage collection
+ -1 more
unknown
Description of Work: COLLECT GARBAGE & YARD WASTE.
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Service Categories
Garbage Collection,
Leaf Removal
FAQ
MIDWEST WASTE is currently rated 3.8 overall out of 5.
No, MIDWEST WASTE does not offer free project estimates.
No, MIDWEST WASTE does not offer eco-friendly accreditations.
No, MIDWEST WASTE does not offer a senior discount.
No, MIDWEST WASTE does not offer emergency services.