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Reviews
5.096 Reviews
Showing 1-25 of 96 reviews
Anthony T.
11/2020
heating & air conditioning/hvac
 + -1 moreIt was good. I don't have any problems.
Description of Work: They checked my furnace and air conditioning.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$180
ARTHUR I.
12/2017
heating & air conditioning/hvac
 + -1 moreThey worked till yjey found the problem. The problem was not expected so it tood a while.
Description of Work: HVAC Problems
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Yes, I recommend this pro
$75
Jen B.
11/2017
heating & air conditioning/hvac
 + -1 moreKyle was our service technician and he was extremely helpful and professional. He performed services, explaining what was done and explaining the problem with our humidifier in a way I, (not an HVAC expert) could understand. He was extremely helpful and we will definitely use Design Aire going forward.
Description of Work: Annual maintenance on HVAC system
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Yes, I recommend this pro
$85
MARK R.
10/2017
heating & air conditioning/hvac
 + -1 moreSeth was both responsive and professional. Made recommendations consistent with my wants/needs as well as budget. His installation team was friendly, knowledgeable and here again very professional. In addition Seth answered questions for my son in Chicago about his HVAC. I thought this was very considerate given he does not do business there. These are good folks with whom to do business.
Description of Work: Replaced aging HVAC system with much more energy efficient Trane system (gas furnace, AC, & advanced thermostat.)
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,000
Michael G.
07/2017
heating & air conditioning/hvac
 + -1 moreMost informative and responsiveness.
Description of Work: Check of the Heating and air system.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Michael G.
07/2017
heating & air conditioning/hvac
 + -1 moreMost informative and responsiveness. Everything was great.
Description of Work: Installed air conditioner.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6,000
Chris S.
07/2017
heating & air conditioning/hvac
 + -1 moreThe day of the install, Joe and Tyler arrived, right on time. These guys made this a wonderful experience. They were professional, personable, and responsive; the type of employees that are the cornerstone of a great business. They put down drop cloth to protect my carpet, worked diligently to complete the install, answered any questions I had along the way, and cleaned up thoroughly when they were finished. After the install, they guided me through the new equipment, showing me how to utilize its different features. They took care of all of the paperwork, registering my equipment, and submitting my Ameren rebate. They even let me know about an additional rebate for my thermostat, that I was unaware of. Overall, my experience with Design Aire was second to none. I would recommend that anyone looking to have any HVAC work done, give them a call to have them bid on the project.
Description of Work: I wanted to replace the old furnace and AC unit in my 1,800 sq. ft. ranch home. Neither system had quit working (yet), but both were well past their time. After receiving multiple bids that were all over the place, I called Design Aire. They set up an appointment, and Seth came out right away. He listened to what I was looking for, and unlike some of the others, he didn't try to sell me on products or services that I didn't need. What he did do, was provide honest information about what system would best fit the needs I described. He put together a reasonable bid that provided me with a couple of different options (based on what I requested). After making the decision to move forward with Design Aire, we set up an installation appointment. Seth called the day before to let me know the names of the installers who would be coming, what time to expect them, as well as answer any additional questions I had about the process.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,000
Michelle L.
06/2017
heating & air conditioning/hvac
 + -1 moreInstallers arrived promptly, were very professional, answered all our questions, and completed the entire job in the stated amount of time. I would absolutely hire them again. I strongly recommend them.
Description of Work: Complete AC and furnace
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Barbara P.
03/2017
heating & air conditioning/hvac
 + -1 moreThey did a good job. The workers were good.
Description of Work: They just did a check up on the system.
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Yes, I recommend this pro
$200
Paul B.
03/2017
heating & air conditioning/hvac
 + -1 moreGary, one of their service technicians, arrived at our house at the scheduled time and quickly identified a problem with the humidifier. Apparently, the electrician who did the final electrical work on the house did not wire up the humidifier correctly. After finding this, Gary did a complete review of all electrical connections and corrected several issues. Once these were fixed, the humidifier worked correctly. Gary then verified correct operation of the humidifier for the heating cycle as well as checking that it did not operate when the AC was running. Overall, I was very impressed with Gary's work. I especially liked that he took the time to fix the problem correctly and then verified that the complete operation of the system. He also gave me some hints to keep the HVAC system running at peak efficiency. he did a thorough job
Description of Work: We recently moved into a new home and Design Aire installed the HVAC system. We noticed that the humidifier did not seem to be working and called them to see if there was a problem.
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Yes, I recommend this pro
Mary J.
03/2017
heating & air conditioning/hvac
 + -1 moreThe technician arrived on time. He, as always was very through in his inspection and cleaning of the unit. The technicians have always been extremely honest in their evaluation of both heating and cooling systems. It is very satisfying to feel that you are dealing with a company that can be trusted.
Description of Work: Today's service was annual inspection of the air conditioner.
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Yes, I recommend this pro
$80
DEANE T.
02/2017
heating & air conditioning/hvac
 + -1 moreBased on a recent inspection that showed two costly furnace components nearing failure, we followed up with sales person Jim Goldkamp who had helped us with our 5/15 air conditioner replacement. Jim guided us through the furnace selection and recommended we keep our existing humidifier and air filter, but replace the thermostat. We didn't go out for bids but felt the price for quality Trane equipment and installation was reasonable. Installers, Joe and Cory, arrived at the promised time, covered the basement stairs with canvas and worked efficiently completing the installation in 3.5 hours. As "extras", they worked to increase the airflow to one room, they rerouted the air flow to the humidifier and successfully mounted the new thermostat in an area of the wall that had many holes. Joe and Cory were pleasant to work with; they explained the setting of the thermostat, snd they did a thorough clean up and haul away.
Description of Work: Purchase and installation of a new furnace
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Yes, I recommend this pro
$1,850
Cindy H.
01/2017
heating & air conditioning/hvac
 + -1 moreThe installers who came were fantastic (I believe their names were Jake and John, but I could have that wrong, sorry guys). They arrived on time, were very friendly, answered a number of questions I had, and it was obvious that they had the experience to work smoothly and effectively as a team (one worked on the A/C unit outside while the other did the inside stuff). One of the questions I asked was how long they'd each been in the industry, how long they'd worked for Design Aire, and did they feel it was a good company to work with. They were both very complimentary of the company's ownership and the fact that the company treats them well---to me that's a great sign of a good company that will be able to retain excellent employees for the long term. I was particularly impressed with the skill the men used on building a sheet metal adapter from the new furnace (which was smaller than the old beast) to the venting system. They didn't encounter and unique problems on our job, but I felt confident that if they had, they would have been able to overcome any issues easily. They cleaned up everything wonderfully afterwards. Here's the best part: The county inspector came several days later to approve everything. He had previously been a 30-year professional in the HVAC industry. He raved about what a great job the installers had done, and how the equipment was a perfect match for the size of our home, and how much he respected the Trane equipment we got as one of the two best in the industry. So we were thrilled with that kind of independent confirmation that we had made a good decision. I'm sure you can tell how thrilled my wife and I are with our entire interactions with Design Aire, Jim Goldkamp, and their installation team. We highly recommend them!
Description of Work: Design Aire did a great job at a fair price for a complete Trane furnace and air conditioner system. We were not familiar with this company previously, but they earned our business based on Angie's List reviews, the professional recommendations that owner Jim Goldkamp gave us during his presentation, and their reasonable pricing. We were extremely happy with their installation. We would definitely do business with them again. When we bought our house four years ago, we knew the furnace and air conditioner would need to be replaced within about five years. This year, a regular maintenance check with a different HVAC company confirmed that it was time for a new system. We got recommendations and quotes from that company and two others... one was a referral from a friend, and the third was Design Aire (based on the Angie's List reviews). We told each of the companies that we were getting quotes from at least three companies when we set the appointments with them. Jim Goldkamp of Design Aire came to our home the same afternoon we called. He was professional, friendly, and helpful. He looked over our current equipment with us, and then we sat down to go over the choices, features, and prices. He answered all our questions and helped us logically evaluate the reasons for his recommendations. We asked the representatives from each company to give us their best price (after all rebates, taxes, fees, etc) as their initial quote, so that we didn't have to play all the guessing games or try to negotiate back and forth between the companies. Jim did as we asked, and provided a very reasonable price quote right away. After having all three representatives talk with us, we did a couple hours of online research to confirm the advice they had given us. After evaluating everything for our specific needs, we decided to follow Jim's recommendation for a traditional single-speed air conditioner (16 SEER) and traditional 80% efficiency single-stage heat furnace (100k BTU), instead of a more expensive system recommended by one of the other companies. The math just didn't make sense to go with a more expensive system in our home. Jim's quote was right at $6,000 (before a rebate of $400 that we'll be getting from the local utility company). Design Aire also had the best reviews on Angie's List from the companies we were considering. The second company was about $700 (or 12%) higher for equivalent equipment. They also had very good reviews on Angie's List, but had a few negative reviews mixed in. The third company never got back to us with a final quote. They weren't on Angie's List at all, and I believe they knew they couldn't compete in a situation where the customer (me and my wife) were educating ourselves through Angie's List and other online resources. Ultimately, it became an easy decision for us to choose Design Aire.
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Yes, I recommend this pro
$5,950
Pat E.
12/2016
heating & air conditioning/hvac
 + -1 moreExcellent. They were very prompt although it was very cold outside and they had many calls to make and I called them at the last minute. They replace two sensors in the furnace is working great.
Description of Work: Furnace needed to be repaired
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Yes, I recommend this pro
$273
Joseph C.
11/2016
heating & air conditioning/hvac
 + -1 moreMy experience with Design Aire was great, from the initial consultation to the installation! The salesman didn't spend 2 hours in my house like some other company, only to give me an inflated price. He assessed my needs and quoted me a great price within 24 hours. The installers were very professional and I'm loving my new furnace. Great experience all around!
Description of Work: New Furnace
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Yes, I recommend this pro
$3,000
John C.
11/2016
heating & air conditioning/hvac
 + -1 moreFor one reason or another the furnace heating did not work. It seemed to work well at the time, but the action they performed didn’t really resolve the issue, because it happened again this year. Gave me the information on how to fix it. We are in a relatively new housing development & Design Aire installed most of the heating and air conditioning in the development. I think that is fairly helpful, considering the background on them.
Description of Work: Fixed furnace.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$150
Neal H.
11/2016
heating & air conditioning/hvac
 + -1 moreWell, no problems with installation or follow up
Description of Work: Installation new furnace
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Yes, I recommend this pro
Karen P.
08/2016
heating & air conditioning/hvac
 + -1 moreWe're still using them 19 years later. Their pricing is competitive.
Description of Work: It was a new construction and they put in our HVAC.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Daniel B.
07/2016
heating & air conditioning/hvac
 + -1 moreI called the number and explained that my air was out, and I had poor credit, and the last company I contacted wanted over $8,000 for a Carrier system. Design Aire got me setup with Wells Fargo financing and their brand new Trane unit could be delivered and installed the next day for $2800. I got approved and the next evening we had nice cool air. We have been keeping cool since 2013 with this system without any issues so far. I am very happy with the sales and service provided by this company. They also helped me find the financing I needed.
Description of Work: Air conditioning stopped working on the first really hot day May 2013
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,800
Eugene K.
07/2015
heating & air conditioning/hvac
 + -1 moreI called for service on 7/13/2015 to check my unit. The technician came out in a matter of a couple hours, checked the unit and told me the valves were defective and the unit needed to be replaced with a new unit. He called his shop and they said the could install a new unit the next day PM. They arrived with the new unit early about 11:00AM, went to work and had it installed and running, removed the old unit and cleaned the site in two hours an a 97F day. I wrote a letter to Design Aire, Mr. Bob Goldkamp to let him know how pleased I was and especially him to express a job well done to his two hard working installers.
Description of Work: Installed a new Trane Air Conditioner and removed my 10 year old unit that failed on a 97F day.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$3,050
Dana R.
06/2015
heating & air conditioning/hvac
 + -1 moreOur A/C went out Saturday evening, fan was not turning. We hosed the unit down, but it did not help. Saturday we turned the unit back on and turned the fan blade with the hose (no sticks readily available) to try and bypass the start capacitor (we saw this tip online, wasn't sure if it would help us, but worth a try). This trick didn't help us, so it was time to call in a professional! Design Aire originally installed the A/C on our home during construction. We left a message on their after-hours service, and received a return call less than 10 minutes later. John was very friendly, advised us of the additional after-hours rate, and said that he should be out at our house in about an hour. John arrived on time and was very pleasant to work with. He found our capacitor to be bad, and corrected us that our A/C unit only had one capacitor. After performing the work, he walked us through what he did. We were charged $120 for the diagnostics/trip, the visit lasted about 35 minutes. As other reviewers mentioned (for other companies), the price of a similar capacitor on Amazon might cost $30-$50. We were charged $177.00 for a dual valve capacitor (which appears to be the standard rate in the area), which is large markup (assuming that they get it for a similar price). But, overall, we felt the total price was worth the "emergency" rate and the markup on the capacitor. We plan to order one of these capacitors online and attempt a capacitor repair ourselves the next time. If we are not comfortable with a capacitor repair in the future or if we need other assistance, we will call Design Aire!
Description of Work: Confirmed that the condenser fan wasn't running and that the capacitor was bad. Replaced capacitor and checked the freon.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$297
Matt G.
05/2015
heating & air conditioning/hvac
 + -1 moreVery pleased with the service. Technician was on time, courteous, knowledgeable , and efficient
Description of Work: Clean and check AC for summer use
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Yes, I recommend this pro
$75
Guy P.
05/2015
heating & air conditioning/hvac
 + -1 moreThey did a great job. Jim was super to work with on the sales and planning side and the team that came out to do the work was very professional. Even the Ballwin inspector commented on how good the quality of work was. System has been in for several months and both heat and a/c have worked great.
Description of Work: Replaced our 30 year old York HVAC system with a Trane.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,500
LYNNETT C.
02/2015
heating & air conditioning/hvac
 + -1 moreI have also gotten good service from them. Their pricing is reasonable. Their staff is also personable. I called them a few days ago and I thought I was going to have to have them come out. The lady helped me over the phone and it seemed to have worked. I have reefed them to a friend too.
Description of Work: I have used them for a long time. I used them in the fall for the cleaning of the furnaces; I have 2 units.
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Yes, I recommend this pro
$125
Ray B.
02/2015
heating & air conditioning/hvac
 + -1 moreProject went very well. I got a few bids and my wife pointed out coupon in Angie's list for Design Aire. Looked at ratings and credentials listed on websites and liked what I saw. Called Jim Goldcamp and was able to get a rough bid over the phone based on information I had. I liked that because it allowed me to decide if i would be interested in moving forward without wasting time scheduling appointment and getting bid that may or may not have been competitive. Jim was very knowledgeable and easy to talk to; I set up an appointment right away to get a firm bid. We discussed what i wanted and and Jim made some suggestions; I got a bid on the spot. Decided to go with Design Aire; set up installtion date. The guys showed up on time and were very professional, courteous, and knowledgeable. They did a really good job; arrived at 8am and finished around 4pm. They went over operation of everything and cleaned up. Jim called the next day to make sure I was happy with everything and to see if I had any questions. I am very pleased with the installation and felt very comfortable dealing with everyone at Design Aire.
Description of Work: Replaced furnace, A/C, filter box, humidifier, t-stat, and ran ducting in attic for bathroom exhaust fans
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Yes, I recommend this pro
$6,000
Contact information
3940 TAUSSIG RD, Bridgeton, MO 63044
www.designaire.netService hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
DESIGN AIRE INC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
DESIGN AIRE INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, DESIGN AIRE INC does not offer free project estimates.
Yes, DESIGN AIRE INC offers eco-friendly accreditations.
No, DESIGN AIRE INC does not offer a senior discount.
No, DESIGN AIRE INC does not offer emergency services.
Yes, DESIGN AIRE INC offers warranties.
DESIGN AIRE INC offers the following services: FULL SERVICE HEATING & COOLING COMPANY, REPAIR ALL MAKES & MODELS, AIR CONDITIONING & FURNACE REPLACEMENT, AIR CLEANING AND HUMIDIFIER INSTALLATION AND SPECIALIZING IN RESIDENTIAL SYSTEMS.
Duct cleaning
Contact information
3940 TAUSSIG RD, Bridgeton, MO 63044
www.designaire.netService hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
Closed