Hoffmann Brothers

Good

Very professional

The crew that came out was knowledgeable and helpful

great guys easy to work with

We were thankful for the efficiency at which the team was at determining the issue, providing and estimate, and scheduling our service. We had two workers on the day of the replacement who were punctual, courteous, and professional. Care was taken to keep our home from being damaged and the areas were cleaned prior to departure. Thank you for getting our new furnace installed before the external temperatures went into the single digits.

They were on time, efficient. Quality was excellent with a couple of hiccups, which they resolved the same when it failed inspection on hwh. I fixed furnace air leak myself with metal tape.

Had new hvac, furnace, and hwh installed. Furnace had a couple of air leaks between a coil and furnace which I fixed myself. Hvac was spot on. Hwh failed first inspection, but was corrected in same day. For the premium price paid, these issues should not happen. Quality 4.5 because of these issues, same goes for value. Customer service is very good. They are very professional, work looks very good, clean worksite afterwards. I would recommend, but don't think about negotiating price with them. Their labor is very high.

They helped me navigate the frustration of LG and dealing with people that donâ t speak fluid English. Went through the same process 4 times and each one told me the one before did it wrong. 3 weeks without a 6 year old refrigerator is too long.

Nicest company to deal with!!

See above

Shane was really great! He walked me through potential causes for the dishwasher to not work properly; parts needed to repair, and time and cost. He picked up the parts from a distributor and installed them. The total service time was around 2.5 hours. My wife and I are ecstatic the DW is fixed, because we did not want to buy a new one. I will definitely use HB again; and in fact, I have purchased a Home Protection Plan with them.

The tech came as scheduled and diagnosed the problem.

Very professional and thorough. He took the time to explain the what and why of the appliance issue I was having. Will definitely hire again.

I really appreciated the phone calls that kept me apprised of where the repairman was and how much longer it might take for him to get to my house. The repairman was really nice and he was not only able to figure out what was wrong with my dryer in no time, but he was able to repair it very quickly when the parts arrived. I would definitely recommend them and I will call them if I need another repair.