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Connolly & Sons Tile And Marble

Ceramic Tile, Flooring Sales and Installation

About us

Single Mother homeowner discounts, volume installation discounts. Reviews on BBB

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Flooring, showers, backsplashes. Commercial and Residential sales, installation, and repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Jerry S.
06/2014
5.0
ceramic tile
  + -1 more
Excellent! It only took him a few days. He is very trustworthy, I gave him the key to my place to finish the work. I would recommend him to anyone.
Description of Work: Jacuzzi taken out and new shower installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
09/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Overall I was very happy with Connolly and Sons. They worked at a pretty decent pace, were courteous and punctual, and did a pretty good job at paying attention to detail and requests. Just one exception to that, where I'm going to have to fix it one way or another. Because I ended up having to go in to work, they had to hurry to finish this area, and I'm not exactly thrilled about how it came out.
Description of Work: Our master bath was started by someone else and left unfinished. I called Richard Connolly, who came out to give us an estimate. Before he came, he was concerned that the job had been done right to the point where it was, which it was. He told us that he would finish it at an hourly rate. We were fine with that. I asked him to give me a guess as to how long it would take him. He gave me a guess, but said that it would depend on how much tile cutting would need to be done. Turned out to be a lot, since we didn't have as much of the right size tile we needed as we thought we had, and we had to have larger pieces cut down. We had a pattern that I wanted and they did a great job installing it. I have no complaints about how much the bill was, based on what Connolly and Sons did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Michael H.
04/2012
5.0
ceramic tile
  + -1 more
Wonderful experience as vendor was very professional, dependable and cost was reasonable. Vendor suggestions on design were appreciated and bathroom looks great.
Description of Work: Completely porcelain tiled master bathroom shower and floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Holly B.
03/2012
1.0
ceramic tile, flooring contractor
  + 0 more
Richard Connolly and son Preston, ie: Connolly and Son Tile and Marble, were absolutely wonderful! We hired them to lay our laminate floor which looks like tile, not wood. Altho I believe his specialty is tile and marble, they did an outstanding job installing our laminate flooring throughout our entire upstairs and it was all done in 2 days. We did not purchase our Swiftlock laminate through Richard but Richard gave us a better price for installation than the others I called. He also responded to my call faster than others and came out for the free estimate the next day. He started work as soon as I could get the material. He even picked up the material from the store and purchashed all the extras that I had forgotten about, like the transition pieces for doorways and the underlayment material. I simply reimbursed him and I didn't have to fool with going to get it! What fabulous service since we didn't purchase the material from him. My husband and I couldn't have been more pleased with their service. Richard even referred and called 2 other specialty workmen for other jobs I needed done and they both came right away, gave me estimates and I hired a welder to build my stairway railing, that Richard referred, on the spot. I will certainley hire Connolly and Son again as soon as we decide on flooring for our downstairs area. I feel that Richard is a valuable asset when it comes to knowing his trade, applying quality workmanship standards and ethics, and recognizing the same qualities in other tradesmen. I am proud to recommend him and I found him right here, on ANGIE'S LIST! I called Richard based on his 1 referral here. It was my fist visit to ANGIE'S LIST but I am a firm believer now! UPDATED JUNE 18, 2012: I have to take back my previous glowing review of Connolly & sons work. About 2 days after I wrote the review I noticed there was no finishing trim around the stairway opening. We also had a problem with 1 joint in the flooring. I called Richard and he said he had intended to pick up the trim and come back to finish but just hadn't got to it. He promised he would be here in a few days. Meanwhile the new railing was installed and when the installer snugged the post down to the floor, the weight of the post popped up a bubbled area. Richard failed to show so I called again. This has been going on for over 2 months. Either he calls early and then won't return my calls or he just ignores me. I finally got him to return my calls after tying up his phone all day. He again promised he would come out and we made arrangements. I had to go out of town a couple days for a funeral and I told him that I would call him the day of my return and I named the day. That was last week. I have called him often and he has not returned my calls. Not sure what to do besides camp outside his house or take out a billboard on 76hwy in Branson!!He may be good at what he does but you better check every detail before you pay him cause he won't come back to fix anything. Not what I call professional or honorable.
Description of Work: Richard Connolly and Son, Preston installed our laminate flooring. Approx 900 sq'. UPDATED JUNE 18, 2012: Flooring installation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,000

Response from Connolly & Sons Tile And Marble
that is the furthest thing from the truth. The member had rails installed by a out side party about amonth after doing her job,at that point she had called be and ask if i was able to ad some trim to the stair case,i told her that i would be happy to.I told her the i would call her from lowes for the purchase of the trim on monday,i called both of her phone numbers and left messasges,she retured my call about 2 hours latter,at that point i had move forward with my next job,i told her that i would call once more from lowes the following monday ,and told her that it was very importantant that she answer the pnone ,i told her that i would be working in saint louis for some time after that ,and was not sure when i would be returning.i called monday like i said i would and once more she did not answer.she did call me back as well as every family member freinds and any one she could contact ,there was a total of 52 calls that showed up on my voice mail in regards to the member.i was paid for the work that was preformed ,the extra work was not performed or paid for.this is the first complaint in 27 years any thin like this and it the furtheist thing from the truth.this is one of the worst thing that could happen to any ones bussiness.as any one can read i have had no complaints .as fare as the 1 joint in the floor we left the floor in percect order ,after she had moved all the furniture back in is when the problem was notice,and yes i did say that i would take care of it when i came back,once more i was paid for the work ,but was not paid for the extra work that i was not able to complete.the stair rails were added in after the floors[long after].i do not have 2 hours time to sit at lowes waitng for here to call after i told here when i would be calling.

Natasha E.
02/2012
5.0
ceramic tile, flooring contractor
  + 0 more
They came out and gave us an estimate - we agreed to the terms - the next day they started. It only took a couple of days to completely makeover that bathroom. I will be using them again for other rooms in my home.
Description of Work: Connolly & Sons beautifully installed/ tiled a shower/ bath in our home. They were prompt, professional, quality workmanship and at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tia P.
07/2011
5.0
flooring contractor
  + -1 more
As I stated in the previous box, the job was well done. Connolly & Sons Tile and Marble worked quickly, were very fair and cared greatly about the finished product. They wanted their work to reflect their ability and I can assure you it does so. The newly installed tile floor looks amazing!
Description of Work: The service this company provided was above and beyond starting the the day that I first contacted them. They were in the area and agreed to meet with me and give me a quote for their work within the first 2 hours of communicating. Their quote was reasonable and their work was quick. I contacted them in order to have a tile floor installed. In just a week, including the 4th of July, they had torn out the carpet, pulled up the old tile, leveled the floor, repaired the cracks and laid the new tile in addition to installing a sliding door. The area of the newly tiled basement is approximately 800 sq. feet. I cannot recommend this company enough! They did a wonderful job and the floor looks amazing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    318 Michel Ln, Branson, MO 65616

    www.connolly&sonstileandmarble.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation

    FAQ

    Connolly & Sons Tile And Marble is currently rated 4.3 overall out of 5.
    Connolly & Sons Tile And Marble accepts the following forms of payment: Check
    Yes, Connolly & Sons Tile And Marble offers free project estimates.
    No, Connolly & Sons Tile And Marble does not offer eco-friendly accreditations.
    No, Connolly & Sons Tile And Marble does not offer a senior discount.
    Yes, Connolly & Sons Tile And Marble offers emergency services.
    No, Connolly & Sons Tile And Marble does not offer warranties.
    Connolly & Sons Tile And Marble offers the following services: Flooring, showers, backsplashes. Commercial and Residential sales, installation, and repair.

    Contact information

    318 Michel Ln, Branson, MO 65616

    www.connolly&sonstileandmarble.com