David's Heating & Cooling

unknown

He was on time very thorough and detail oriented. I was happy with the process. We are currently getting bids and determining next steps.

Not service oriented.

Still no response! The sign is on the office roof, but no one is ever there! We are NOT the only one's to try and get a hold of them.

David and his crew arrived on time from Bolivar, Mo and began work early. They took out my old natural gas furnace and replaced with a new 96% efficient gas furnace. They took out my old air conditioner and freon lines and replaced with new ones. Both units are Bryants. He made a point to show me the new flouresant light he would install in the ducting to help with allergies I have by killing them before entering the rooms upstairs. I was very impressed with the work ethics of David and his workers. They went about doing their job in the heat as if it was'nt hot at all. They answered any questions I had and explained things to me in a way I could easily understand. By that afternoon we were enjoying the cool air once again. They made the whole experience better that what it could have been because of their work ethics, honesty and knowledge.

Our a/c unit went out unexpectedly on July 10th,2012. The temperatures have been hovering in the middle to upper nineties. We phoned David that evening and he arrived the next morning to give an estimate and take measurements to make sure if we decided to go with him the unit would fit properly. After checking out his prices and products we found them to be top of the line and very affordable, so much that we decided to go ahead and change out our 20+ year furnace. David and his crew(Jeremy & Billy) arrived early that Friday morning and had it installed and running right after lunch. The new furnace & a/c unit look and run great! And I love the new bacteria killing fluorescent bulb placed in the ducting, which will kill the germs before they can make it upstairs. We loved working with this company because they were easy to work with. We were never "talked down" to because we didn't fully understand but instead "talked to" and shown the how's & why's. It was a great experience that could have very easily been a very bad one. I will surely call on David or one of his crew again.

On the original call, my unit was not working. As it was over 90 degrees Fahrenheit outside, it was starting to get very uncomfortable in the house. David actually came out himself and responded very quickly. He found that my unit had no Freon. He refilled it, checked for leaks and not finding any, moved on. About a month later, the symptoms returned again, so again I called and he sent out an associate. This time they checked for leaks again first. They detected a small leak but could not pinpoint it. David came back out to supervise then started running the diagnostics himself. He went above and beyond the call of duty when he was trying to diagnose the problem. This involved multiple trips, with differing diagnostic equipment. He did not want to give up on finding the issue because the company would not replace it until he found the exact leak. I did end up having to buy a new unit, but he made sure to balance price with efficiency so I would not be put out. my electric bill has now gone from $200 a month to about $100 a month. I cannot say enough about his integrity, professionalism, and fairness.