Description of Work: Did not return calls- threatened to charge us for billable time when we texted. Did not get a signed contract to do driveway.Forged signature. Demolished drive, all concrete without permit. KCinspector sited the subtractor. Refused to install siding. The new roof leaks. Concrete was sub par...cracking, turned blue in many places. Never received money back from the American Family check we were made to sign over...had to dispute charges for part with a charge card. Other monies were stolen! Never received itemizated anything. Never received receipts.Never received any any warrantys!! Was talked down to. Threatened. And owner has many law suits pending. We just can't afford attorney fees or we would as well as other and business have against MRC and the Stines! If our home gets vandalized it is them! We had to pay extra to get driveway fixed and finished and siding put up. Now need to save for roof!
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12
Karey T.
08/2011
4.0
roofing
+ -1 more
We needed our roof replaced due to damage. Our insurance covered all but our $500 deductible. I felt like the actual roofing job was done VERY quickly and competently. My only real complaint about the company is that they are not terribly responsive with questions or concerns. I had asked to be notified prior to them arriving with materials simply because I have two toddlers and wanted to be able to prepare in advance. I was told to call someone at the company who would be in charge of that but I never received a call back and didn't get any warning. Also, when the workers finished the first day, apparently they needed a few more items to finish up after the weekend. Unfortunately, they left the truck with the dumpster on it in front of our garage so we were unable to get our car out...for an entire weekend. I did not have any idea who to call to ask to have it moved although they were very apologetic about it when they got back and moved it right away. We also sustained minor damage to the inside of the house due to the roofing. They were very receptive to what needed to be fixed. Unfortunately, getting the guy to come over to do it was kind of a nightmare. He forgot he was supposed to come, then he didn't have the tools he needed, then he forgot half of what needed to be done. Honestly, I just wanted it over and finished with so I could get on with my life instead of hanging around the house and disrupting our routine waiting for it to be finished. Then once it was done, I got a call that the guy who did the work was "no longer with the company" and could I confirm it had even been finished. They definitely could improve their communication.
Description of Work: Replace the roof on our house.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$500
Kathleen K.
10/2010
5.0
roofing
+ -1 more
They checked the roof and said that there was hail damage. They left a card to call them if we wanted. I talked to a couple of people who had used them and they said that they did a fine job. They were very professional. They were willing to take the time to talk to me about the problems that they saw and explained the remedies to me. They seemed knowledgeable.
Description of Work: Modern Residential Concepts gave me a free inspection after a hailstorm about three weeks ago.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
NANCIE R.
06/2010
4.0
roofing
+ -1 more
Everything went fine. We just decided not to use this company in the long run.
Description of Work: They gave us an estimate on our roof.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard M.
07/2008
5.0
roofing
+ -1 more
Awesome!
Description of Work: Strip old roof and replace with 30 year roof. Mike Harbaugh was thorough in getting it done quickly and explaining what i got.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Windows,
Siding
FAQ
MODERN CONCEPTS is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
MODERN CONCEPTS accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, MODERN CONCEPTS offers free project estimates.
No, MODERN CONCEPTS does not offer eco-friendly accreditations.
No, MODERN CONCEPTS does not offer a senior discount.
Yes, MODERN CONCEPTS offers emergency services.
Yes, MODERN CONCEPTS offers warranties.
MODERN CONCEPTS offers the following services: ROOFING, SIDING, GUTTERING & WINDOWS.