After the installation I realized that one of the units was not working properly. The door would go up but wouldn't go down. I was told that the installer would return to my house between 8 and 10 the next weekday. When he did not show up I called three times and each of these three times Randy said it would be a matter of minutes before arrival. The repair person, not the original installer, arrived at 10:50. I needed to be at the medical facility where my husband is being treated by noon. Steve Jackson corrected the original installation. He said that he was not told that the window was before 10, which I think should be required when the customer is given a time frame. Steve was wonderful. Randy was not. No one appreciates being given the run around. Randy should be sure his service people know when they are expected to arrive. If I call them again I'll ask for Steve.
Description of Work: I had two new garage door openers installed.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$700
GLENDA V.
12/2006
1.0
garage doors
+ -1 more
I will not use Electronic Door Lift again.
Description of Work: 4/6/06 I had the garage door spring replaced and a keypad installed. 9/25/06 the other spring broke and was replaced. On 10/29/06 the garage door broke and hit my minivan in the garage. My husband tried several times to contact them and was told ''Todd'' would get back with him. On 11/07/06 Overhead Door of KC came and gave us an estimate for a new door. It was installed 11/20/06. The carpenter, David Holzhuter, documented the springs were very heavy and not adjusted properly. Therefore we feel Electronic Door Lift should take some responsibility for the door damage to the van. We are very happy with our new garage door.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$337
WINNIE W.
03/2006
5.0
garage doors
+ -1 more
The serviceman was as prompt as could be expected, arriving within minutes of his previous appointment. He was very efficient and polite, and obviously took pride in his work and the quality of his service. The price wasn't extremely low, but not outrageous either.
Description of Work: One of the springs on my garage door broke and I couldn't get my car out or lift the door manually. This occurred after 7PM at night - the next morning I called the company's number (as well as 2 others on the List) shortly after 7AM. I actually got an answer at Electronic Door and the serviceman was already out on a job! He came to my rescue directly from that appointment, and had both springs replaced and the door working by 10AM. I was greatly impressed, and relieved he would also take a credit card.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$148
SHARON R.
09/2005
5.0
garage doors
+ -1 more
CAME OUT AND DID THE JOB SAME DAY AS CALLED AS THEY HAD A REP IN THE AREA. SPOTTED THE PROBLEM RIGHT AWAY AND REPLACED BOTH SPRINGS IN UNDER 30 MINUTES.
Description of Work: REPLACED AND ATTACHED SPRING THAT HAD BROKEN.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
MARTIN T.
04/2004
5.0
garage doors
+ -1 more
EXCELLENT SERVICE! HAVE USED FOR YEARS. ALWAYS ON TIME.
Description of Work: GARAGE DOOR REPAIRS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARTHA D.
03/2004
5.0
garage doors
+ -1 more
VERY POLITE SERVICEMEN. PROMPT AND NEAT.
Description of Work: SERVICED GARAGE DOORS AT TWO LOCATIONS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2004
5.0
garage doors
+ -1 more
DOES EXCELLENT WORK. VERY POLITE.
Description of Work: REPLACED DOOR SPRINGS, REPAIRS GARAGE DOOR LIFT UNITS INSTALLED. NEW LIFT UNIT AFTER 40 YEARS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
03/2004
5.0
garage doors
+ -1 more
HAVE USED THIS COMPANY IN OTHER YEARS ALSO.
Description of Work: REPLACED BROKEN SPRING ON GARAGE DOOR.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
03/2004
5.0
garage doors
+ -1 more
THEY WERE ON TIME. THEY TESTED GARAGE DOOR MANY TIMES BEFORE THEY FINISHED THE JOB.
Description of Work: GARAGE DOOR WOULD BOUNCE UP AFTER THE DOOR MET THE CONCRETE. THE ONLY WAY TO GET IT TO CLOSE WAS TO MANUALLY PUSH IT DOWN. EDL ADJUSTED TRACKS, PUT NEW SCREWS IN.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79.5
03/2004
5.0
garage doors
+ -1 more
GOOD SERVICE WHEN CALLED.
Description of Work: INSTALLED NEW DOUBLE DOORS FOR GARAGE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
03/2004
5.0
garage doors
+ -1 more
ALWAYS PUNCTUAL. ANSWERS PHONE VERY EARLY IN THE MORNING AND CAN USUALLY SCHEDULE SAME DAY SERVICE.
Description of Work: REPLACED SPRINGS ON DOUBLE GARAGE DOOR AND OILED CABLE CHAIN
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
ELECTRONIC DOOR LIFT is currently rated 4.5 overall out of 5.
No, ELECTRONIC DOOR LIFT does not offer free project estimates.
No, ELECTRONIC DOOR LIFT does not offer eco-friendly accreditations.
No, ELECTRONIC DOOR LIFT does not offer a senior discount.
No, ELECTRONIC DOOR LIFT does not offer emergency services.
No, ELECTRONIC DOOR LIFT does not offer warranties.
ELECTRONIC DOOR LIFT offers the following services: GARAGE DOOR INSTALLATION & REPAIR.