ADVANCED WILDLIFE MANAGEMENT

This company was hired to trap/remove animals in my crawl space as well as seal penetrations into my house. Poor communication from their front office led to multiple unannounced visits from their technicians. During most of those visits, the technicians were not able to gain entry because I work during the day and need advanced notice to be home. This frustration led me to request written confirmation of scheduled visits. They then refused to cooperate or schedule a time to remove the traps and dead animals, for which they were contractually obligated. They then removed the “remove animals/traps” line item from the contract without my permission and demanded that I pay the balance on the invoice despite the job being incomplete. I have had to remove the rotting corpses myself despite hiring them to do so. While I am an able-bodied individual, if this is in anyway common to their business model, the elderly and disabled may be subject to predatory business practices. Those vulnerable individuals could be left to deal with unsanitary and unhealthy animal removal themselves. They not only did not fulfill their contract they also left me to deal with a worse situation that I started with.

The wildlife specialist provided prompt and superb service. He also took the time to close up avenues that allowed the snake to enter our house. This is the only company I would call for services such as this.

This is the most wonderful wildlife management company in the Kanas City area. They care about the people they help, and they also care about the wildlife they help manage. They are honest and affordable. The were prompt in helping us, courteous, professional, and absolutely WONDERFUL. I highly recommend them. Later that year when we saw another black snake laying next to our house, they came back out to try to catch that snake (we were afraid it might find a way in like the first one did). They set a HUMANE trap (NOT glue boards which I consider inhumane) to catch the snake and came back several times to check on it. We didn't catch that snake because it must have moved to another location, but they were wonderful to help us, knowing that at the time I was volunteering at an area animal shelter to foster small furry rescued critters such as bunnies and guinea pigs, and keeping our animals safe was paramount. If you are having wildlife problems, this is the company to call.

They were supposed to come out to my house the Friday before their vacation. They did not come out and when I called, I found out that they would be out of the office for two weeks, so I was not able to use their service.

HE KNEW THE MOLES, AS WELL AS OTHER ANIMALS, VERY WELL and WAS MORE THAN HAPPY TO STAND THERE and TALK TO YOU ABOUT THEM. HE APPEARED LIKE HE WOULD GIVE YOU AS MUCH TIME AS YOU NEEDED. NOT CORPORATE MINDED.