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Hour Glass Remodeling

2.5(
2
)

Kitchen and Bath Remodeling, Handyman Services, Basement Remodeling,

... +12 more

About us

Additional DBA - Bueker Construction.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Home kitchen & bathroom remodeling, electrical, plumbing, painting, flooring & tile work, custom cabinets & woodworking.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

2.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Joseph M.
11/2012
4.0
home remodeling
  + -1 more
They did a good job. He works by the hour. He accommodates you. However, the total costs usually ends up being more than expected. They do good work.
Description of Work: I hired him for a kitchen remodel.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
William H.
06/2011
1.0
handyman service
  + -1 more
see the above
Description of Work: My wife found Hour Glass Remodeling and Guy Bueker through service pro. That was the first mistake. He was hired to do finish a basement. I am still waiting for that day to happen. We have spent around 25000.00 and I supplied the material. He just did labor. I would not recommend him to change a light bulb in your house. He went 3 months without ever returning phone calls, emails or just to drop by and say hey this is whats going on. He produces these phantom invoices to do things that I thought were in the bid ie; bid the framing of the basement and then charge you for soffits. He is a TERRIBLE, HORRIBLE contractor and DO NOT use him.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$25,000
Response from Hour Glass Remodeling
In late 2009 Hourglass Remodeling entered into a contract with the client to remodel their basement. The homeowner was to supply most of the materials. The homeowner acquired the framing materials from the company that he worked at without paying for it. On 01-13-2010 I received a deposit check for framing of the basement. On 02-04-2010 I received a check for completing the framing, deposit on plumbing work and for material for larger cultured Onyx panels and a larger base. On 02-12-2010 I also picked up a check for materials for the mentioned work, labor for framing soffits, building down around the pipes, and final payment on the completed plumbing. On 03-18-2010 I received a check for extra completed framing in the weight room and hanging drywall there that was not on the original contract as well as installing low voltage boxes for speakers, cable and phone, and also additional materials needed. On 04-28-2010 the customer paid for materials to replace the tile in the upstairs bathroom. On 05-05-2010 I received a check for completed work of laying tile in the lower bathroom, removing fixtures in the first floor bathroom, tiling and resetting fixtures. This also included scrubbing the basement floor for drywall mud from a separate drywall contractor before customer installed flooring. On 07-30-2010 I presented the customer with invoice number 676 for final payment for doors and trim, final payment on fixtures set, hours on cat 5, cable and speaker wiring, materials for speakers, refund on patio door, credit on baseboard not installed, credit for advance payment on labor. This was presented to the customer right before they were to go on vacation the next day and I was told that I would be paid when they returned from their vacation. As you can see by the timeline and the payments that were made by the client, they never spoke of being unsatisfied. Common sense would indicate if they were displeased with my workmanship they would not have asked me to perform other tasks beyond the original contract such as the; wiring, additional framing, drywall hanging, tiling the lower bath, and the upstairs bathroom. When I attempted many times to collect on invoice number 676 after the client returned home from vacation, I received no response from the client. The only part of the basement that was not completed was the installation of the Onyx panels in the lower bathroom and connecting the fixtures there. Labor for this was to be paid at completion. I retained the Onyx panels as I still had not received payment for invoice number 676. This was also disclosed to the client. The materials sat in my garage until 11-13-2010 when I sold the panels to make up for lost wages on invoice number 676. The job was never completed because of the lack of payment. The customer complained by falsifying the report to Angie's list. If the workmanship would not have been to standards they could have not retained me as their contractor instead of continuing to use me for a multitude of other projects that were not part of the original contract. The client also went to the Better Business Bureau who responded to the client that I (the contractor) had acted in good faith and that the claim was resolved as far as the Better Business Bureau was concerned.

    Contact information

    3313 Kentucky Rd, Barnhart, MO 63012

    www.hourglassremodeling.com

    Service hours

    Monday:
    6:00 AM - 7:30 PM
    Tuesday:
    6:00 AM - 7:30 PM
    Wednesday:
    6:00 AM - 7:30 PM
    Thursday:
    6:00 AM - 7:30 PM
    Friday:
    6:00 AM - 7:30 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Kitchen and Bath Remodeling,
    Handyman Services,
    Basement Remodeling,
    Doors,
    Cabinet Refacing and Refinishing,
    Finished Carpentry and Woodworking,
    General Remodeling,
    Plumbing,
    Insulation,
    Framing,
    Electrical,
    Decks and Porches

    FAQ

    Hour Glass Remodeling is currently rated 2.5 overall out of 5.

    Monday: 6:00 AM - 7:30 PM

    Tuesday: 6:00 AM - 7:30 PM

    Wednesday: 6:00 AM - 7:30 PM

    Thursday: 6:00 AM - 7:30 PM

    Friday: 6:00 AM - 7:30 PM

    Saturday: 8:00 AM - 1:00 PM

    Hour Glass Remodeling accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Hour Glass Remodeling offers free project estimates.
    No, Hour Glass Remodeling does not offer eco-friendly accreditations.
    No, Hour Glass Remodeling does not offer a senior discount.
    Yes, Hour Glass Remodeling offers emergency services.
    Yes, Hour Glass Remodeling offers warranties.
    Hour Glass Remodeling offers the following services: Home kitchen & bathroom remodeling, electrical, plumbing, painting, flooring & tile work, custom cabinets & woodworking.

    Contact information

    3313 Kentucky Rd, Barnhart, MO 63012

    www.hourglassremodeling.com

    Service hours

    Monday:
    6:00 AM - 7:30 PM
    Tuesday:
    6:00 AM - 7:30 PM
    Wednesday:
    6:00 AM - 7:30 PM
    Thursday:
    6:00 AM - 7:30 PM
    Friday:
    6:00 AM - 7:30 PM
    Saturday:
    8:00 AM - 1:00 PM