WE HAD WORKED OUT THE BRANDS, COLORS ETC, INCLUDING ALL MINUTE DETAILS. IT TOOK ALMOST 4 MONTHS TO IRON OUT EVERYTHING. IN THE END, IT WAS RATHER BAD. AFTER SPENDING A LOT OF TIME AND EFFORT TO DECIDE THE SPECIFICATIONS OF EVERYTHING, SUDDENLY THE CONTRACTOR (MELISSA YATES) SIMPLY STOPPED RETURNING MY PHONE CALLS. THEY WERE SUPPOSED TO START THE WORK, AND WE HAD AGREED ON PRICES ($10,000) AND EVERYTHING, BUT WITH ABSOLUTELY NO REASON GIVEN TO ME, SHE JUST DISAPPEARED SUDDENLY. I WAS USING A CLEANING COMPANY (RUN BY HER SISTER), AND TRIED TO GET IN TOUCH IN EVERY WAY; LEFT MESSAGES AT HOME, WORK, CELL, WROTE NOTES TO HER ADDRESS, BUT THEY JUST DID NOT RESPOND. BY THE TIME I FIGURED OUT THAT THEY WERE NOT GOING TO DO THE JOB, IT WAS TOO LATE FOR ME TO FIND SOMEONE ELSE.
Description of Work: WE WERE TRYING TO REDO THE BATHROOMS.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
JUDITH M.
07/2003
5.0
home remodeling
+ -1 more
THEY HAVE A VARIETY OF SKILLS AND TALENTS. MELISSA DID A GOOD JOB IN THE DESIGN ARENA AND WAS MOST HELPFUL IN THAT REGARD. RICH TOOK PHOTOS OF THE CONSTRUCTION FOR OUR RECORDS. ALL THE FOLKS WERE CORDIAL AND RESPONSIVE.
Description of Work: THIS WAS A BIG JOB. MY HUSBAND AND I ARE LANDLORDS LIVING IN INDIANAPOLIS. RICH AND MELISSA YATES AND THEIR CREW WENT INTO OUR ST. LOUIS RENTAL PROPERTY APARTMENT AFTER A MAJOR CONSTRUCTION PROJECT IN THE KITCHEN OF THIS VACANT UNIT. THEY CLOSED WALLS OPENED FOR CONSTRUCTION, REPLACED KITCHEN CABINETS, INSTALLED A NEW KITCHEN COUNTER AND FLOOR, PAINTED, MADE REPAIRS THROUGHOUT UNIT INCLUDING BATHROOM TILES, CLEANED AND GOT THE UNIT READY TO PUT ON THE MARKET. THEY WORKED UNDER DIFFICULT CONDITIONS AND WERE VERY PLEASANT AND GOOD NATURED AND WENT ABOVE AND BEYOND THE CALL OF DUTY. THEY HELPED US SELECT COLORS LONG DISTANCE BY EMAILING COLOR SAMPLES FOR THE FLOOR, COUNTERTOP AND WALLS AND OFFERING SUGGESTIONS. WHEN THE PROJECT WAS COMPLETE, THEY EMAILED DETAILED PHOTOS OF THE FINISHED PRODUCT FOR OUR REVIEW AND THE PLACE LOOKED GREAT. THANKS RICH AND MELISSA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Contact information
117 Ranchmoor Trl 117 RANCHMOOR TRAILS DR, Ballwin, MO 63011
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Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services
FAQ
SUNRAY INDUSTRIES INC is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
SUNRAY INDUSTRIES INC accepts the following forms of payment: Check