I was hoping to have before and after pictures of a retaining wall installed by Lucio Landscaping. I hired this company based on the positive reviews and pictures of before and after projects. Instead, I feel like I need to report my interaction with him. He was supposed to show up Friday for a 2 day installation of a retaining wall. He did not show or call to say he was not coming. I texted and called him and as of today he has not responded. I am a senior citizen and his way of doing things was different than what I am used to. He did not provide a written estimate. I offered to type one up for my records and his. I asked him about his insurance. He first said he did not have it with him. He finally said that he was not insured but was careful and always informed his clients. I did say that he should be up front with that information as his reputation was at stake. We went back and forth about the height of the wall. I said if there was more cost than he had quoted to just leave it at the original height. I think it was quite unprofessional to text me to make sure we were on for Friday and then not show or call. I waited until today just in case something happened to him as things sometimes do. I would just caution anyone thinking of hiring him to know that he may not show up.
Description of Work: installation of a retaining wall
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Alex Biermann
10/2023
5.0
Google Review
Lucio and team did an amazing job on the patio and retaining wall today. They are fast and good at what they do. Highly recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
Jared Hankinson
09/2023
5.0
Google Review
Lucio and his team are the best of the best. I had an accident that led to a demolished retaining wall, Lucio was incredibly responsive and got the job done in a very timely fashion at an incredibly high quality. Look no further for any landscaping needs!
Rating Category
Rating out of 5
Yes, I recommend this pro
Sally Haas
08/2023
5.0
Google Review
Outstanding product and service! Thank you, Lucio Landscaping, for your professionalism and the installation of our new patio.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michelle Baker
07/2023
5.0
Google Review
Great experience and awesome work by Lucio Landscaping. Response time, price, and workmanship were all high quality. Would recommend for Hardscaping projects.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ginger Routh
07/2023
5.0
Google Review
We needed a patio and found Lucio on NextDoor. We showed him our backyard which was a mess: rocks, sticks, hard lumpy ground on a slope. He said he could build a patio and gave us a quote. The price was great and best of all he did the whole thing in one day. We were very happy with the profess and cleanup as well.
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Service Categories
Landscaping,
Outdoor Kitchens,
Patios,
Landscaping - Lighting,
Pavers and Hardscaping,
Misting systems,
Fountains,
Landscaping - Lakefront,
Greenhouses/Nurseries,
Stone and Gravel,
Rototilling,
Mulch and Topsoil
FAQ
Lucios landscaping is currently rated 4.3 overall out of 5.
No, Lucios landscaping does not offer free project estimates.
No, Lucios landscaping does not offer eco-friendly accreditations.
No, Lucios landscaping does not offer a senior discount.
No, Lucios landscaping does not offer emergency services.