DISTINCTIVE FINISHES BY GEORGE BUNCH

I contacted this company for deck maintenance. Tony responded quickly and came out the next day to look at the deck and give an estimate. Within 24 hours, I was e-mailed an estimate that I was very happy with. I told him that I would like to go ahead with the job and he said he would get back to me within a day to schedule when to start. When I didn't hear back from him for over a week, I called, and he said his e-mail must not be working. He said he would call me later that day. He never called. So I called him back again, and he told me AGAIN that his e-mail must be screwed up. So basically he was trying to tell me that instead of calling me, he continued to try to e-mail me even though it "wasn't working". Finally, we scheduled a time to start work. As it turned out, it rained that day so we had to cancel. On the phone, he gave me the impression that he was way too busy to do the work on the deck and he would call me at his convenience (whenever he had a free day). Which makes me wonder why he came out and gave an estimate at all. I haven't heard from him in a week so I'm assuming he is not interested in the job anymore or his e-mail still is "not working". In response to the provider's response - The fact that the rain delayed the deck project did not upset me. What upset me was that when he had cancel because of the rain (which is completely understandable) he told me that he didn't know when he would be able to get to the project because there were several people ahead of me, which did not make any sense. And then I didn't hear from him for days and days to talk about a potential start date. What also upset me was that he used an "e-mail malfunction" as an excuse not to reach me. As a person who uses e-mail regularly, I know that my e-mail works properly. The company I hired for my deck project gave me a bid which was half of Tony's bid. They also did not seem at all overwhelmed with the project like Tony was. A few of my neighbors are using the same company for their decks so they must know what they are doing. As a liar, Tony has earned an A+. I have to say, though, that he may want to terminate his business to pursue stand up comedy, as he is very skilled at sarcasm (something I don't think should be used with clients, but I guess he thought it would be okay to speak to me like that because I'm a woman). Good luck to whomever hires him!!!!! Especially if you're a woman, for he doesn't seem to have any respect for them.

Not only is Tony professional, he is really a nice guy who came highly recommended. Once we accepted his bid (which was in the middle of three bids) he was in constant communication updating us about schedules, weather,etc. He coordinated with the gutter and roofing company since some painting had to be done while the gutters were down. Once the painting started, Tony was here checking up each day. The painters were courteous, cleaned up in the evening, and did a great job. We couldn't be happier with the whole experience.

They arrived on time and ready to go. The job lasted four days. They showed up on time every day. They did everything stated in the contract in a professional mannor. The work was excellent. I would hire them again.

I have used Tony before for deck maintenance and was impressed with his work. He gave us a very reasonable quote for an extensive painting job. He and his team were punctual, efficient, careful workers and went the extra step to address all my concerns. I very much appreciated Tony's responsiveness to all my phone calls and emails and it was a pleasure to work with this good humored and professional gentleman. I would use him again and have referred him to several of my neighbors.

Obtained three estimates. Tony was the most prompt and most competitive. Had several questions regarding his bid and promptly responded and answered all questions. He gave me the date for the project, showed up on time as promised and completed the project on time. Discovered some additional work that could be done such as replacing additional boards. Suggested alternatives and agreed on work that would be above his original bid. Very satified with the completed work and I would use him again.

The price they quote is was around $8,000. We thought that the quote was high compared to the company we went with. They were responsive in coming out and giving us the quote and we would probably get a quote from them again.

Couldn't be nicer or more responsive. We have used Distinctive finishes three times over the past six years and have always received prompt service and professional work.

Altogether a good job. They were very friendly and flexible. They did miss one small area of the rear fascia, but it was in a somewhat hidden area so even we didn’t notice it until weeks later.

To cut down on the hassle to our family, we asked to have the work done while we were out of town. Tony obliged, but was unable to get some other work rescheduled around us, so the project was squeezed into a weekend (and possibly some late nights). We did not hear any questions from Tony while out of town, so we assumed the work was proceeding smoothly. When we returned, we found things to be less than satisfactory. There had been a misunderstanding about what color we wanted everything painted. There had evidently not been enough time to install any of the hardware we specified. Of the four swing doors installed, two do not close properly and the other two are either framed or hung crooked. The casing around the doors and some areas of the base left gaps at the floor of 1/4” or more. As we have hardwood floors, these gaps are noticeable. When the old doors were removed, some of the paper (and paint) was torn off the gyp board around the frames. They reprimed these areas, but did not even offer to repaint them. These areas left unpainted are also quite noticeable – the largest is 5” x 2”. Honestly, we would have wanted almost the entire job redone to be satisfied, but we knew that would be impossible. We settled for insisting on repainting to our desired color and installing the hardware. The hardware installation cost an additional $90 of labor (I had to go buy the hardware myself and one of the door levers was installed upside down in the end). How much to pay for repainting was a tense discussion, but Tony finally agreed to repaint (we bought the paint) and fill the one worst trim gap at a rate I believe was close to his direct labor cost without profit ($160). At least everything is now the right color, but we did not have the budget to pay for the job to be done twice, and there was no reasonable way to get them to eat the expense of redoing the carpentry/doors. Every time I close my bedroom door, and the latch gets jammed on the strike plate, I’m reminded that I paid over $1900 for such professional results.

He is excellent. His company did a lot of work for us. We have used him constantly over the past nine months. We are going to use him again shortly for some work in the house. His company does just about anything that we need to have done, relating to both exterior and interior. Seven months ago, he painted the exterior of our house and also repaired the cedar siding damage. Then, he completely painted the interiors of the top floor, along with three bedrooms, kitchen, family room, dining room and den. He put crown molding all through out the house except in the master bedroom, since it already had the molding. The work cost us more than $10000. He also fixed a leaking shower in our bathroom. He even did some research on the water hammer problem that we had. He is a very talented and very cooperative person. He has been like a son to us. He is going to stain our cedar fence, as soon as the weather permits and do more work on the interior of our house.

They returned phone call and came over to give estimate quickly. They were polite and respectful. Project looks great.

He is wonderful. He is a hard worker. He does what he says he is going to do. He cleans the mess he makes before he leaves. His price was right on when he was finished. He was eager to make sure we were happy. I would use him again when needed.

He's good. So far everything is going great. He's very professional and so far I'm satisfied with the work. He's very punctual and prompt. His pricing pricing is competitive.

They did a great job. The price was very reasonable. They did the job in two days. They were very professional and did a great job with clean-up. I would use them again in the future and recommend them to others.

Project started with a set of specs followed by a bid from several companies. DF, inc. won the bid and did the job within two weeks of start.

Their work is wonderful, they are responsive, always on time and finished the job a day earlier than initially expected even though I added other projects while they were there.

Tony was a very professional nice guy. I was very impressed with him. I trust that the work would have been done properly had I gone with him. Due to other circumstances, I was unable to do this work, but I will definitely call him back. He was very understanding of this situation coming up.

Job 1: Tony was prompt in coming to look at the project and emailed us an estimate immediately. He and his crew arrived when scheduled, finished on time and did a wonderful job! He is professional, conscientious and extremely hard working. Job 2: They were very professional and wonderful to work with. They painters were very courteous. The clean up was great. They were always on time and got their work done quickly. I was going to sell my home but they did such a wonderful job that I'm going to stay.

Tony was prompt in coming to look at the project and emailed us an estimate immediately. He and his crew arrived when scheduled, finished on time and did a wonderful job! He is professional, conscientious and extremely hard working.

He emailed me the day before he was due to show up and said his current job was running over. He was apologetic and said he would not be able to start until the next Saturday. A week later he emailed me and said he would not be able to come that Saturday, either. He assured me that once he did start he would give me his undivided attention until the job was finished. He put me on "first opportunity" status. Ten days later I emailed him once more, saying if he needed more time he could have it, but if he wouldn't or couldn't perform the work let me know so I could line up another contractor. I never saw or heard from him again. He wasted over a month of my time on this.

Excellent work. George (Tony) was very professional, efficient, worked with me to do the work earlier than expected, and the end product was a beautiful, sturdy set of new deck stairs and a deck that looks professionally finished.

They are just a pleasure to do business with.

Very punctual, reliable, professional, and polite. The job was done very well and on time. George and his crew were pleasant and friendly, did a good job, and left no mess behind. We intend to call him back for outside trim painting, interior wallboard repair, and interior painting.

FABULOUS. THEY CAME WITHIN TWO DAYS. COMPLETED WORK BEYOND MY EXPECTATION AT A FAIR PRICE.

THEY WORKED FOR ALMOST THREE DAYS TO COMPLETE OUR LIST OF REPAIR ITEMS. THE PRIMARY PROJECT WAS THE OUTSIDE REPAIR. GEORGE ''TONY'' BUNCH OWNS THE COMPANY, AND DENNIS AND PAUL WORK WITH HIM. ALL ARE WONDERFUL GUYS. THEY ARE VERY CONSCIENTIOUS, RESPECTFUL OF YOU AND YOUR PROPERTY, THOROUGH, HONEST AND TRUSTWORTHY, AND DO A GREAT JOB. TONY MADE SURE I SAW HOW SOME THINGS WERE DONE, ASKED ME TO CHECK THEIR WORK TO BE SURE I WAS PLEASED, AND ASKED IF I HAD ANY QUESTIONS OR IF THERE WAS ANYTHING ELSE THEY COULD DO. THEY WORKED FROM THE LIST AND WENT TO TOWN TO GET IT ALL DONE. THEY CLEANED UP EVERYTHING WHEN FINISHED. THEY WERE A PLEASURE TO WORK WITH AND I HIGHLY RECOMMEND THEM. WE WILL CERTAINLY HAVE THEM BACK WHENEVER WE NEED THEM. WE ARE NOT HANDY SO THEY WERE A WONDERFUL HELP IN FIXING MANY THINGS AROUND OUR HOUSE. THEY HAVE A FULLY STOCKED TRUCK TO DO JUST ABOUT ANYTHING!