Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 618 reviews

Colt H.
06/2023
5.0
carpet cleaners
  + -1 more
Matt was attentive, prompt, and overall cared about the outcome of the job. Combine that with the fair prices I highly recommend using this service for anyone needed carpet cleaning.
Description of Work: Carpet cleaning with a lot of pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

tom bearden or jessica huber T.
01/2022
5.0
carpet cleaners
  + -1 more
Our tenant really liked the cleaning.
Description of Work: Carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Judi L.
04/2021
5.0
auto detailing, upholstery cleaning
  + 0 more
Matt showed up on time, was pleasant and efficient in cleaning. He also moved everything back in place. this is the second time I've used him.
Description of Work: upholstery on chair, couch and two ottomans, as well as carpet on stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wendy H.
11/2020
5.0
auto detailing, carpet cleaners
  + 0 more
Matt was great and did a fabulous job. He was easy to work with and explained everything well. Very hard-working and earnest. We'd hire again in a heartbeat.
Description of Work: Had some pet spots on our bedroom carpeting - all over the place, so it needed deoderizing and some enzyme treatment, as well as the steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jennifer L.
12/2019
5.0
carpet cleaners
  + -1 more
Wonderful experience. Matt was professional, prompt, friendly, and flexible when I needed to reschedule. Carpets dried quickly and my home smelled clean and not like toothpaste (I had that with another carpet cleaner). So nice to find great people who care about doing a great job. I will call Matt again for carpet cleaning.
Description of Work: carpet cleaning in several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Mike M.
04/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He was a pleasure to deal with and very conscientious. The carpeted stairs looked especially good, much better than the last two businesses I hired for this at a much higher price.
Description of Work: Cleaned sofa, chair & carpeted stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jada A.
09/2018
5.0
carpet cleaners
  + -1 more
They’ve taken off 8 years of neglect in one afternoon. Carpet looks freshly installed. They were the most responsive of their competition and well priced and explained their process without prompting. My happiness was pivotal to them as they walked me through and showed me the extraordinary room to room results and their careful and airing of the furniture. Looking forward to working with them again.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carpet Care Experts
Thanks Mrs [Member Name Removed]!! Call us if need anything, we are here for you !!

Sandy H.
10/2017
4.0
carpet cleaners
  + -1 more
He was very through and did a really good job getting out a really tough stain for me. Still have some stains downstairs but all in all it was a good job.
Description of Work: The basement family room/office, living room, dining room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charles D.
06/2017
5.0
carpet cleaners
  + -1 more
It went fantastically. I have two cats who think any carpeted surface in the house is actually their littler box and take full advantage of it so, occasionally, I need to try to get it cleaned. It was pretty gross this time and Matt did a fantastic job cleaning it, focused on "soiled" areas, and always carefully makes sure things like curtains are out of the way so they don't get wet. I will happily hire Matt again and again in the future.
Description of Work: We only have carpet on about a floor and a half of our house and one flight of stairs. Matt came to clean them with the Angie's List deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie G.
04/2017
5.0
carpet cleaners
  + -1 more
You can count on Matt to do a superb job. He is punctual, efficient, thorough and pleasant to talk to. He identified the problem areas in our basement (thanks to our cat Bubbles who likes to spray) with a black light and use special treatment to remove the odor and stains. We have hired him twice so far and each time he completed the job in a quality way.
Description of Work: Whole house carpet cleaning + special treatment for basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN S.
03/2017
5.0
carpet cleaners
  + -1 more
Matt cleaned carpet in three rooms and a hallway. Results were outstanding. I'm totally satisfied with Matt's work. He is professional, courteous, and knowledgeable. I will definitely use Matt's service for all my carpet cleaning requirements in the future.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carmen V.
01/2017
5.0
carpet cleaners
  + -1 more
Excellent. Nicest family owned business. I have used several times and will use again in the future. Recommend to anyone.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

james C.
11/2016
5.0
carpet cleaners
  + -1 more
They did a great job. It was a little bit delayed because there was a glitch with Angie's List but he called me back and he got here, and that's the most important thing. We were very pleased. We will use them again. He explained to me what happened then he came out as soon as he could which was right away.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

Christine P.
09/2016
5.0
carpet cleaners
  + -1 more
Matt and helper arrived on time after calling ahead to let us know he was on his way. Matt used an UV light to look for pet stains! He found more than I knew I had! He cleaned carpets with an extra boost around the pet marks. No more spots or odor!! Will continue to use Matt in the future.
Description of Work: Cleaned 5 areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shereth M.
07/2016
5.0
carpet cleaners
  + -1 more
Received an immediate reply and appointment. Very professional and he took pride in his work! Will use again!
Description of Work: Cleaned the carpet in 3 rooms and the stairs! Did a beautiful job, couldn't be happier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine P.
07/2016
5.0
carpet cleaners
  + -1 more
I've used Matt in the past on many occasions and he has always done an excellent job on my carpets. This time I had him clean my son's new house. Matt was working cleaning carpets and noticed water pressure was a little low so he investigated his equipment and found nothing wrong. He then came into the finished basement to look for waterline to outside faucet. That's when he discovered the faucet line was leaking into the basement! He quickly turned off the water supply to faucet, then brought his suction hoses in to remove water on floor. His quick actions avoided a disaster!
Description of Work: Carpets cleaned in entire house with finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David R.
07/2016
5.0
carpet cleaners
  + -1 more
Best experience I've had on Angies' list thus far. Unbelievable value for the quality of the work completed.
Description of Work: cleaned upper floor carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gwendolyn M.
06/2016
5.0
carpet cleaners
  + -1 more
Matt was very professional, courteous, and friendly. He first inspected areas to be cleaned. Since it was a very hot day, he installed an apparatus on my door to minimize air loss......very thoughtful. He pre spotted dirty spots. In the master bedroom, there were some paint spots on the carpet. He removed the paint spots which previous carpet cleaners did not bother to try to remove. My carpets look great! I was very pleased with Matt and plan to use his service to clean carpets at my daughter's townhouse.
Description of Work: Matt cleaned two rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Elizabeth S.
06/2016
5.0
carpet cleaners
  + -1 more
Absolutely trilled with the results. There was no pressure to buy additional treatments like you get with Stanley Steamer. This will be my carpet cleaner from now on. So glad I found it!
Description of Work: Cleaned carpets in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Mary Anne C M.
04/2016
5.0
carpet cleaners
  + -1 more
Matt cleaned my carpets for the second time. I just finished vacuuming the areas that Matt cleaned and I am amazed at what a good job he did. My stairways were especially bad and they look great now. He works hard, works quickly and does a great job. He pays attention to detail. Thank you Matt.
Description of Work: Cleaned carpets in three bedrooms, hallways and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GEORGE C.
03/2016
5.0
carpet cleaners
  + -1 more
Matt was responsive to my calls and questions. He was on time, actually he was sitting in his vehicle 15 minutes early, waiting for the appointed time. He and his assistant were professional, the price was very fair and, most importantly, the promised results were delivered. I watched much of the work and I am completely satisfied with Carpet Care Experts. I will use them again.
Description of Work: Cleaned LR, FR, 3 BR and hall. I moved all of the furniture prior to the work since I have a lot of furniture. His price included moving all furniture, but I moved it since I have a lot of stuff that needed to be moved. I wanted him to concentrate on the cleaning process.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Penny G.
03/2016
5.0
carpet cleaners
  + -1 more
It was great!! I used Matt before and was so impressed I knew I'd only use him for my carpets. We sold our house and I wanted to clean the carpets for the new owner. Matt was so understanding about my time crunch and desire to do the right thing that he made it happen for me by doing his prior appointment earlier so he could come earlier and get my house done. He's exceptional at carpets. The stairs look amazing when he's done. I take care of my house, but there's just that extra sense of WOW when he does the carpets. I even recommended him to my realtor and he asked to put him on their vendor list. Thanks so much, Matt!!
Description of Work: Cleaned and deodorized my carpet in the whole house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

kristin G.
02/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
After a dog was living in our downstairs, we needed our carpets cleaned badly to make sure the smell was removed. Matt came to our home, made sure all furniture was lifted off ground, and did a very thorough cleaning. Used a specific cleaner to assure that area was free of pet smells in cleaning and answered every question about the cleaning ingredients and if they were safe for pets and children. Very professional service, and will be using this company every year for all of our carpet cleaning needs.
Description of Work: Clean of all downstairs carpet and deep clean of couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Zachary N.
02/2016
5.0
carpet cleaners
  + -1 more
On time, punctual and efficient service. They asked about any particular problem areas or high traffic areas and gave special treatment to the areas I pointed out. Carpet was clean and dried quickly though some trouble spots re-emerged in the carpet a few months later...but we only had the carpet cleaned to get us through a few months for when we were ready to tear up carpet and switch to hard wood. Employees wore shoe covers and were very respectful of our home and friendly towards our dogs. Would not hesitate to hire again for carpet cleaning. Great value.
Description of Work: cleaned carpets in 2 bedrooms, one hallway and one stair with landing

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise S.
12/2015
5.0
carpet cleaners
  + -1 more
We purchased the Angie's List deal because we wanted to try to get some stains out of the carpet. They were there before we moved in and we just didn't know if there was something else we could do. Carpet Care showed up on time, did a very detailed job, and even gave us an honest answer about the stains. He was very upfront that they were in the pad and that we could clean and clean but they would come back. I really appreciate the honesty. My favorite thing is the fact that the carpets were barely damp when he left! I would highly recommend these guys for any carpet cleaning needs.
Description of Work: Cleaned carpet/stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed