Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 76-100 of 618 reviews

Nancy V.
03/2015
5.0
carpet cleaners
  + -1 more
This team was professional and did an excellent job. Would highly recommend and use them in the future
Description of Work: 4 areas of carpet cleaning . Matt and his assistant did a great job on carpet cleaning. Were very professional and I would highly recommend them. They worked hard to make sure job was up to my satisfaction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carolyn W.
03/2015
5.0
carpet cleaners
  + -1 more
Matt is amazing! He and his assistant work together to do a great job. They are efficient and work non-stop to get the job done. They do a great job and the carpets dry very quickly. I would recommend Matt and his company with or without this Angie's List Deal of $99 for 4 rooms to clean and deodorize. He will do a great job because he takes pride in his work and he owns the company. I don't know who is reading this review, and you don't know me, but I can tell you that I met Matt last Fall when he first cleaned my carpets and I will never call anyone else!
Description of Work: He cleaned and deodorized 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara B.
03/2015
5.0
carpet cleaners
  + -1 more
They were able to get to me a couple days after I called. They did an excellent job and were very careful.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

tabitha T.
03/2015
5.0
carpet cleaners
  + -1 more
Came out the next day when i needed help asap! Awesome people, I would definately recommend and would use this company again!!! I bought a carpet cleaning deal on Angies List for $99 which inluded 4 rooms and a deordorizer. They cleaned 4 large rooms, upstairs hallway, stairs and a small mudroom for only $25 extra!!
Description of Work: cleaned 4 large rooms plus the stairs for only $124.00!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Ellen W.
02/2015
5.0
carpet cleaners
  + -1 more
Matt returned my call immediately and set up an appointment within one week. He and his assistant were prompt, professional and unphased by stains on the carpet, offering a "can-do" attitude. They were in and out in about an hour, and the carpets are in great shape! All but one stain came out (a pink stain in my teenage daughter's room, and I had no idea what it was), and he had said upfront that this one may or may not be able to be removed. They tried several things but it wouldn't budge. I will absolutely use Carpet Care Experts again!
Description of Work: Cleaned and deodorized carpet in 3 rooms plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary K.
02/2015
5.0
carpet cleaners
  + -1 more
Matt was easy to work with, professional,and did a fantastic job. We really like the friendly and excellent job he did with cleaning the carpets. He even did a little extra area for no charge! I will use him again.
Description of Work: carpet cleaned two bedrooms, hallway and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marcia M.
01/2015
5.0
carpet cleaners
  + -1 more
Matt and Ray were great. The called with a reminder of the appointment the day before and arrived punctually for the service. They are friendly, hard-working and clearly committed to doing a quality job and pleasing their customer. They moved furniture, placed protective plastic underneath furniture legs and when they were finished, my carpets looked great- and all this at a great price. I will definitely use them in the future and recommend them highly.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Phyllis A.
01/2015
5.0
carpet cleaners
  + -1 more
Did a great job. I was able to add the stairs to my order at the last minute (when they walked in the door). Two gentleman. Very fast and professional. Very friendly. Carpets dried quickly and house smelled great. Will definitely use them again!
Description of Work: Cleaned 3 bedrooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Jacque C.
01/2015
5.0
carpet cleaners
  + -1 more
It looks amazing! Very professional. He called ahead of time. Wore booties to protect the hardwood they were walking on as well. Very personable.
Description of Work: Entire house including 2 sets of stairs were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Azita S.
01/2015
5.0
carpet cleaners
  + -1 more
My experience with them was good. They were professional, and I was happy with what they did.
Description of Work: I purchased a Big Deal to get my carpets cleaned. I only paid the price of the Big Deal. There were no extra charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Laura Y.
01/2015
5.0
carpet cleaners
  + -1 more
It was great. There was nothing that I disliked about them. They were timely and they did a good job. I would recommend them to others. I would use them again.
Description of Work: I bought the Big Deal for Carpet Care Experts. The cleaned carpets in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DIANA V.
01/2015
5.0
carpet cleaners
  + -1 more
Carpet Care Experts did a nice job cleaning our carpets. They arrived on time and everything was done in a timely manner. We were able to schedule the appointment exactly when we wanted to and they responded quickly after we purchased the deal. The whole process was very convenient and I would definitely use them again.
Description of Work: They cleaned the carpeted areas in our house including; the living room, 2 bedrooms, an office, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James E.
01/2015
5.0
carpet cleaners
  + -1 more
No complaints. Honored deal as advertised and did a thorough job.
Description of Work: Cleaned carpet in several rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher C.
01/2015
5.0
carpet cleaners
  + -1 more
They did a thorough job. The head guy seemed to know a lot about carpets and carpet cleaning. They asked me to inspect their work before they left. I pointed out an area I thought might need more cleaning, and they went over the area willingly.
Description of Work: they cleaned a family room carpet and two carpeted family room steps; a carpeted basement room and a flight of carpeted stairs. They also cleaned some carpet runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christine P.
01/2015
5.0
carpet cleaners
  + -1 more
This is my second time using them. They did a great job. I have 4 cats and 2 dogs so there were plenty of pet stains. While they were not able to get them all out. It was a huge improvement.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Carpet Care Experts
Hello, its Matt with Carpet Care Experts and i am just going through my Angie's List reviews to make sure you are doing okay and thanking you for the good review, so if you need anything just give us a call at 636-300-1819. Thanks!

Michael M.
01/2015
5.0
carpet cleaners
  + -1 more
We had been communicating back and forth for a while but were not able to schedule an appointment. He was very nice and up front about the situation and I have nothing negative to say about him.
Description of Work: I purchased the Big Deal $149 for Carpet Cleaning, Including Stairs and Deodorizing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Patrick M.
12/2014
5.0
carpet cleaners
  + -1 more
These guys are responsive, friendly, thorough, fast and fairly priced....2nd time..will be many more.
Description of Work: Cleaned carpet in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John M.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
I was very happy with the job, with the speed, and the efficiency. It took about 1 and 1/2 hours.
Description of Work: He cleaned carpets in two large rooms that were very dirty as part of a $99 for 4 areas Angies deal. I was happy with the job being done. I also asked him to clean a futon mattress that was also very dirty. He gave me a discount on that because he only did 2 areas iand the deal called for 4. (I only had two areas with rugs). Thus the cost of $119 instead of $99. (His normal charge for upholstery is more).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Andrew W.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Great service. In and out without delay. Very little inconvenience. Professional service. Carpets turned out nice and clean.
Description of Work: Cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Keith S.
12/2014
5.0
carpet cleaners
  + -1 more
The cleaning went very well. We were very satisfied.
Description of Work: Clean our lower level carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ANN L B.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Matt was great. The service was good, fast and cheap! It's hard to get all three of those. He was also available on fairly short notice for the Friday before Christmas. Thanks, Matt!
Description of Work: Cleaned four areas of carpet for $99

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bob M.
12/2014
5.0
carpet cleaners
  + -1 more
It was fine. We really liked them and had no problems afterwards.
Description of Work: I purchased a big deal for $99.00 for carpet cleaning and deodorizing for four areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barb M.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent service and work!
Description of Work: Clean carpets and the look fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Paul W.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Fantastic service. They are very concerned about making the customer happy and did a thorough job. They don't leave until you say you are pleased. We've used them twice now.
Description of Work: Cleaned all our carpet and some area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jason K.
12/2014
5.0
carpet cleaners
  + -1 more
Service was great. Was on time and called when on way.
Description of Work: Cleaned stairs and three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed