Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-618 of 618 reviews

Mary Ann E.
07/2015
5.0
carpet cleaners
  + -1 more
He called to set up the appt. Then called again that day to verify a time of day. Called again to tell me they were on their way. I have two cats and one had a urinary track infection that I wasn't sure I caught right away. I talked with him about it and he proceeded to pre-spot the area. His equipment got up to 220 degrees and he said if anything had gotten into the matt under the carpet, it would be difficult to remove and the smell would be there. Apparently, I was lucky. He didn't smell anything when cleaning the area. I paid extra for one more area and extra to have the Scotch Guard application, but it was very reasonable. I will use them again. I was very satisfied. One issue, but not with them. I accidentally paid for two specials and I am having problems getting Angie's List to credit back one of the charges.
Description of Work: 5 areas cleaned, prespotted and scothguarded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Will S.
06/2015
5.0
carpet cleaners
  + -1 more
They called 30 minutes ahead to let me know they would be on time. Matt and Ray were very professional and asked us if there were any stains. They were able to remove a couple soda stains as well as some paint stains. It has been 5 days since they completed the job and the stains are still gone. I would have never thought the paint stain were possible to remove. I will definitely contact them next year to clean our carpets again.
Description of Work: Matt and Ray cleaned the carpet in our living room and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Drew M.
06/2015
5.0
carpet cleaners
  + -1 more
We have had Matt out twice to cakes out carpets. Best carpet cleaning service we have ever used. Professional and got all the stains up. We will be using them again
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don K.
06/2015
5.0
carpet cleaners
  + -1 more
Looks great. Quick and professional.
Description of Work: cleaned basement carpet to include steps leading down and bedroom in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kelly E.
06/2015
3.0
carpet cleaners
  + -1 more
I've used them in the past. They do an okay job. If you have really dirty carpets, they don't do any spot cleaning or anything like that. They are just for, if you need a clean on a fairly new carpet, that doesn't have a lot of stains but they are not the ones straining if you've got a heavily stained carpet. I ended up hiring someone else to really clean the carpet.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
$99

Jason E.
06/2015
5.0
carpet cleaners
  + -1 more
Matt was easy to work with and they did a great job!
Description of Work: Cleaned 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James B.
06/2015
5.0
carpet cleaners
  + -1 more
Great work! They were on time and did a great job cleaning carpets that hadn't been cleaned in years. Made a huge difference. Well worth it.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alvis P.
06/2015
5.0
carpet cleaners
  + -1 more
This was a good experience. They contacted me ahead of time, as they were late leaving a previous job, to let me know they would be late. They arrived and went right to work. The carpet is old and stale, but when they were through it was fresh smelling. They did a great job.
Description of Work: Cleaned 4 carpeted rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Venkat R.
05/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Called us on the day of the cleaning in the morning. They came little early and carpet looks great after it is done.
Description of Work: Cleaned carpet entire second floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brian G.
05/2015
5.0
carpet cleaners
  + -1 more
This is as as smooth as it can go when dealing with a service provider. Scheduling was a breeze...arrived on time...extremely efficient...in and out and did a great job! He was able to get all of my stains out as well as other things that I was not even sure what they were. I would recommend this company to all my friends!
Description of Work: Cleaned my basement carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nan C.
05/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything went well. They arrived on time, we polite and efficient. Carpets looked great!
Description of Work: cleaned area rugs and carpet runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer L.
05/2015
5.0
carpet cleaners
  + -1 more
I got them on Angie's List. It worked out great. He's super friendly and super nice. He's really easy to work with. The owner comes out himself. He's punctual and he does what he says. He's always really good about it.
Description of Work: I used Carpet Care Experts for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christopher S.
05/2015
5.0
carpet cleaners
  + -1 more
Not only were they responsive but managed to fit in the carpet cleaning before another set of work began. I was floored by how accommodating with scheduling they were. The work was amazing. upon leaving I wouldn't have known that not-so-great- tenants had not taking care of the carpet. The carpet looks good as new and their service saved me the cost of replacing two rooms and two staircases of carpet. I HIGHLY RECOMMEND and will definitely use their service again.
Description of Work: Cleaned the remaining areas of carpets in a house being remodeled. High traffic areas after long term tenants vacated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bob M.
05/2015
5.0
carpet cleaners
  + -1 more
Well done - on time -professional - good cleaning
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donna R.
05/2015
5.0
carpet cleaners
  + -1 more
Matt did a wonderful job. I have used him before, and with out a doubt, will use him again.
Description of Work: Cleaned two rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Geraldene I.
04/2015
5.0
carpet cleaners
  + -1 more
The two fellows that did the job didn't take long. They were polite and very open about what they were doing. I am keeping this phone number!
Description of Work: Pretreated stains & cleaned carpets in no time! I was shown a stain that would not come out but I didn't expect them to get hair color out. I am very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lauren A.
04/2015
5.0
carpet cleaners
  + -1 more
The cleaning went extremely well and fast. Matt was friendly and thorough, removing stains and odor and pointing out a rip in the carpet that already existed. Great job! I will definitely use them again.
Description of Work: Carpet cleaning in 4 spaces (2 large rooms and 2 sets of stairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marilyn T.
04/2015
5.0
carpet cleaners
  + -1 more
Everything about working with Matt was easy. He got back in touch with me right away, set up an appointment within a week, called when he was on his way, and got right to work when he got here. He was honest about the difficulty in getting some deep-set pet stains out and did not try to get me to purchase extra services, even though I got a great price with an Angie's deal. My carpet is well worn, but it looks fantastic! I certainly will be calling Matt again. Thank you, Matt.
Description of Work: Cleaned carpets in two bedrooms, hallway, stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nadia S.
04/2015
5.0
carpet cleaners
  + -1 more
Excellent, very professional, and extremely detailed. They were easy to schedule with and very flexible in their scheduling options. I would definitely use them again!
Description of Work: I purchased a Big Deal for carpet cleaning & deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl S.
04/2015
5.0
carpet cleaners
  + -1 more
great...we had dog stains and previous cleaner said it would smell bad if they tried to clean it. These guys disinfected and cleaned, and did a great job. Smelled and looked clean.
Description of Work: Cleaned carpet in three room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jon P.
04/2015
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The guys did a great job. They were prompt, courteous and very committed to doing a great job. The rugs look like new and the love seat (which was extremely dirty) is no long an embarrassment. I would definitely use these guys again and recommend them to others.
Description of Work: They cleaned 4 rugs, a sofa and a love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Josh G.
04/2015
5.0
carpet cleaners
  + -1 more
This was by far the best experience I have ever had with a service provider. The level of communication, the obvious care and concern about doing a great job, and of course the finished product. Matt went above and beyond to do a fantastic job, going out of his way to do a weekend appointment as I was hosting an open house the following day. There are not enough superlatives I can use to describe how perfectly this experience was. Thanks again Matt for showing what a dedicated service provider can do to earn future business and a great review!
Description of Work: Cleaned carpet in 3 rooms plus a staircase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stephen G.
04/2015
5.0
carpet cleaners
  + -1 more
Was there early because we warned him our place could be hard to find. He called from our driveway and said they could come in as soon as it was convenient for us, displaying highest level of both courtesy and concern for pleasing a 1st time customer. They did a good job, were quick, very friendly and offered some tips.
Description of Work: Cleaned carpet in family room and part of living room. (we only had them due the main traffic area there because we didn't want to move all the furniture.) Fast, friendly, prompt and very pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Hopey G.
03/2015
5.0
carpet cleaners
  + -1 more
This has been the best money we have ever spent on Angie's List. Part of the reason we ended up buying a subscription to Angie's List has to do with carpet cleaning. We ordered a special based on a newspaper ad, and ended up doing about half of the guy's work, paying him more than the agreed-upon price, not getting very good results, and he even stole a vacuum from us. No, I'm not kidding. So to be blunt, I was a little skeptical about carpet cleaning companies in general. But we are now just about a month from the birth of our second child, and both of us really wanted to at least try to have the carpets cleaned up before the baby arrives. We scheduled services with Matt N., who was both professional and courteous. I don't know who thinks beige carpet is a good idea. Nobody should ever have beige carpet. Our started looking dirty shortly after we moved into our home four years ago, just from general day to day shoe/foot dirt and (in particular) grease from our cooking in the kitchen. Our first child is now three and has also occasionally "decorated" with markers and crayons. And yes, I tried the Magic Eraser, carpet cleaner sprays, even vinegar, but had absolutely zero success in taking the purple out of our beige carpet. Carpet Care Experts was at our home for about an hour and a half, and performed a transformation for our carpets that I believe borders on miraculous. All of the dirt, grime, grease, and markers came out of our stupid beige carpet. In fact, I sincerely believe that the carpet now looks better than it did when we first bought our house. I would certainly hire this company again, and recommend them without hesitation. Their work was superior, and I am glad we had the opportunity to do business with them.
Description of Work: We bought a deal for four rooms of carpet cleaning and deodorizing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lisa S.
03/2015
5.0
carpet cleaners
  + -1 more
The carpets looked much better, even though they are fairly old. The crew arrived on time and were thorough, pre-treated as necessary, and did not rush through the job.
Description of Work: cleaned carpet in three area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed