Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 376-400 of 618 reviews

David A.
12/2012
5.0
auto detailing
  + -1 more
Very good. I would use them again. I don't know how there service would work, when the weather turns cold.
Description of Work: My car was detailed inside and out. They did a good job and worked very h****** a very hot day. They cleaned up and put my hose away, when they were done. Very polite and on time. They did not charge me anything. They just took the purchase code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kathleen S.
12/2012
5.0
carpet cleaners
  + -1 more
My carpet is twelve years old and Matt did an excellent job and was able to get stains out that had been in the carpet forever. He was very polite, caring, and worked quickly and efficiently. I was well satisfied with their service.
Description of Work: I purchased a Big Deal for $89 for up to 4 Rooms of Professional Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Laurie C.
12/2012
5.0
carpet cleaners
  + -1 more
They actually arrived early (called ahead to make sure was OK with us)! All service performed extremely well, was able to move some furniture, gave detailed instructions on drying times, when we could put things back on the floor, etc. Had booties for their shoes, a cover for the front door (to keep out the cold where they snaked in their hoses). All clean-up performed very well. We can really tell the difference in the house! Very impressed, would definitely use them again!
Description of Work: Complete carpet shampooing of all the 1st floor of the house + stairs. Special attention given to pet stains & other marks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

tina F.
12/2012
5.0
carpet cleaners
  + -1 more
Great did not expect some spots to come out in my daughters room.....looks good!
Description of Work: Punctual, Polite, efficient, went over job and explained expectations. Cleaned the carpets in three bedrooms also cleaned an area rug, worked the entire time I am pleased with the service and price. After paying for the Deal Matt was proactive in contacting me to schedule, all during what i would imagine is a busy time right before the holidays! Would definitley use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dana G.
12/2012
5.0
carpet cleaners
  + -1 more
I was very pleased with the results. Mark and his assistant were on-time, walked the house to be sure he had a clear understanding of what my needs were and were in and out within 1.5 hours. For $150, he cleaned my large family room, dining room, hallways, one bedroom (traffic areas) and stairs leading to lower level. They blew leaves from my front porch and sidewalk to avoid tracking in dirt which was a nice added value. And wore booties whenever in the house. In addition, I asked about adding carpet protector and also cleaning my recliner. For just $68 more, I was able to get that all completed. My carpets are in much better condition, look great and it smells clean in the house. I did have a difficult urine spot from my dogs that resurfaced the next day and Mark returned that day to retreat and clean and that did the trick! Extremely quick response and professional. I will definitely use Carpet Care Experts in the future and would recommend them to friends/family.
Description of Work: I have only been an Angie's list subscriber for several months. I desperately needed my carpets cleaned since it had been a year since moving in to this house, plus, having a teenager and three dogs. I purchased the "Big Deal" for $150 to steam clean my carpets. This was the first time using Angie's list to purchase a service. Carpet Care Experts had good ratings so I thought I would give them a try. I was very pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Sara B.
12/2012
5.0
carpet cleaners
  + -1 more
They were on time and very professional in their manners. Whole house was cleaned !
Description of Work: They leaned e whole carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen O.
12/2012
5.0
carpet cleaners
  + -1 more
Workers called same day and asked to start earlier then scheduled since they had a cancellation. They arrived promptly at the new scheduled time. The carpets were professionally cleaned and they did not scrape up surrounding walls.
Description of Work: Purchased Angie's List - Big Deal ($150.00) whole house carpet cleaning. Paid $30.00 extra for 2nd set of steps. Carpets were professionally cleaned and workers did not scrape up surrounding walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Anna F.
12/2012
5.0
carpet cleaners
  + -1 more
They were professional and they paid attention to the details. My husband and I would definitely use their services again
Description of Work: The Carpet Care Experts came to our house and cleaned my car and my husband's car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Diane S.
12/2012
5.0
carpet cleaners
  + -1 more
Excellent experience! Matt and his team did a great job of cleaning carpets that had been left in horrible condition by the tenants. Matt was also incredibly flexible in working with us in scheduling a time as we waited on a tenant to vacate the home. I will definitely use Carpet Care Experts again!
Description of Work: Cleaned carpets in a rental home we own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marshall L.
12/2012
3.0
carpet cleaners
  + -1 more
They were polite and professional, but they didn't get the carpet as clean as I would have liked. They also didn't want to stretch the carpet for fear that they would rip or damage it.
Description of Work: They cleaned the carpet in my house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Michael N.
12/2012
5.0
carpet cleaners
  + -1 more
Matt was the technician that came out to clean my carpets. My apt time was 2 PM and he came on time. He pointed out some trouble spots and proceeded to clean my carpets. He was very professional and never once, did he try to upsell me on any additional services. Good guy and highly recommended.
Description of Work: I had all my carpets cleaned and a set of stairs as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lewellyn G.
12/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
called me prior to coming to my house, they were very punctual. started upstairs so my daughter could get ready for work downstairs. both men were very pleasant and answered all of my questions kindly. the stairs and some spots on them from before we moved in and they are now gone. will have them again and would recommendthem
Description of Work: all carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Barbara B.
12/2012
5.0
carpet cleaners
  + -1 more
Arrived on time and completed the job in time promised.
Description of Work: Matt arrived on time and completed the job in an hour and a half. The house was empty which made cleaning a breeze. He did his best to get up stains that had never been treated by the previous owner. He showed us the stains and did his best under the circumstances. I will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Meghan M.
12/2012
5.0
carpet cleaners
  + -1 more
We had an excellent experience. Carpets look great and service was great. It was easy to make an appointment and he worked with our schedule. We will definitely be using this company again.
Description of Work: We had the carpets cleaned in our new house prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim H.
12/2012
4.0
carpet cleaners
  + -1 more
The experience was fine. They were communicative and did exactly what they said. I was mostly pleased and don't have any particular complaints. I just felt they were a bit hurried and could have been a little more thorough. On the whole, my carpets were clean (although they weren't terribly dirty to start with). It was a satisfactory transaction.
Description of Work: The company arrived promptly and explained how they were going to clean the carpets. They had two men on-site. One was a trainee. They spot treated some small stains and placed the lightweight furniture/furnishings on styrofoam blocks. They then brought in the large spray wand and suction system. They cleaned all the carpets on my main level and my staircase (approximately 1200 feet of carpet). After cleaning they explained when I could get back on the carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Marsha S.
11/2012
5.0
carpet cleaners
  + -1 more
I would highly recommend Matt if you're looking for someone with good customer service skills, professionalism, promptness, and great service overall.
Description of Work: Matt was very professional from start to finish. He wore the booties over his shoes to make sure he didn't track any outside dirt in and fully explained the process. He was very intent on making sure that we were satisfied with his work. He completed two sets of stairs without any complaint or extra charge to our original bill. We were going to skip a couple of areas that did not have high traffic to compensate for his working on both stairs but he insisted on doing those areas too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin G.
11/2012
5.0
carpet cleaners
  + -1 more
Matt and Randy did an EXCELLENT job! They were on time and moved efficiently through my home, reviving my carpet! Both gentleman were polite, professional and thorough, (even spending extra time on those problem spots). I will definitely use their services again and will recommend them to all of my friends and family who are in need of carpet cleaning!
Description of Work: Carpeting cleaning for the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carl H B.
11/2012
5.0
carpet cleaners
  + -1 more
First of all the company was very punctual. Upon arrival they looked at the carpet and discussed what they were going to do. Very professional. Results were very good. Upon completion they requested I review the work performed to insure I was satisfied. Once the carpet dried (next day) there were still a couple of stains. I called the company and the response was immediate. They returned in a couple of days and re-cleaned the stains which are now gone.
Description of Work: Carpets Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jo W.
11/2012
5.0
carpet cleaners
  + -1 more
Matt called to let me know they were ahead of schedule and asked if they could show up early. When they arrived, Matt introduced himself and co-worker to us, he explained what they would do and how they would work around furniture that couldn't be moved. They worked hard. The carpets and furniture look great!
Description of Work: Carpets cleaned in living room, two bedrooms, and family room; plus, we had the couch and love seat cleaned. We have large, heavy furniture in small rooms. Matt and his co-worker were professional, worked hard, and worked together very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Sue H.
11/2012
5.0
auto detailing
  + -1 more
We rescheduled a couple times because of the triple digit temperatures since this work was done in my driveway. This company was a pleasure to work with. They were prompt, courteous, accommodating, and very thorough. The work was done quickly, in about an hour, and the results were great. They left my car looking and smelling clean, not perfumed. This was my first time to have my car detailed, and I would love to have it done again. I definitely recommend them.
Description of Work: Thorough cleaning of all exterior and interior surfaces including carpet shampooing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bill S.
11/2012
4.0
carpet cleaners
  + -1 more
They did what they were contracted to do, but I would have appreciated more suggestions as to what needed to be done with the heavily stained areas. To clean them and hope the stains don't return is what I would expect of Stanley or some other mass media cleaners, not a professional.
Description of Work: They did a good whole house rug cleaning and it looked very good for about 2 months. The stains were considerable mainly from a sick dog who had continual accidents for her last year of life. They recommended thoroughly drying the most stained areas to keep the stain from leaching back. I did this for several days until the affected carpet was completely dry. Unfortunately, the stains did come back - almost as bad as they were in the beginning. I suspect the problem is not in their service, but in the method they use to clean the rugs. Perhaps a dry chemical would work better. I would have preferred a more professional suggestion of a better way to clean these rugs - if there was one. For deep seated stains, particularly those of pet urine, this cleaning did not work.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Michael Q.
11/2012
5.0
carpet cleaners
  + -1 more
They called the day before to confirm the appointment and showed up right when they were supposed to. Matt was very professional and easy to work with. Matt and his team were very efficient and professional and got right to work.
Description of Work: Matt did a great job on a very rough carpet. We had several rooms cleaned on 2 floors including the stairs and I have never had them looking this good. They moved all the heavy furniture and placed blocks under so as to not stain the carpet. I would defiantly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Julie W.
11/2012
5.0
carpet cleaners
  + -1 more
The service was great an A+ overall. The two guys that came were so kind and very through. They did more than I expected them to do. I am very pleased with their work. They called before the appointment to make sure everything was ready for them to come and were very prompt.
Description of Work: Their services for a big deal for Whole House Carpet Cleaning, Including Stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Victoria C.
11/2012
5.0
carpet cleaners
  + -1 more
Bought a Deal on Angie's List for $150 for whole house carpet cleaning including stairs. They arrived at scheduled time, were very professional and did an excellent cleaning job.
Description of Work: Cleaned entire house of carpets, 3 bedrooms, dining room, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WAYNE M.
11/2012
5.0
carpet cleaners
  + -1 more
I was very pleased with their work, it couldn't have gone any better. I would highly recommend them.
Description of Work: They cleaned the rugs and stairs in every room in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed