Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 351-375 of 618 reviews

Carla C.
02/2013
5.0
auto detailing
  + -1 more
They were on time and did really great work.
Description of Work: I purchased the Big Deal for Full Auto Mobile Detailing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Kristin C.
02/2013
5.0
carpet cleaners
  + -1 more
They were easy to schedule, arrived promptly and finished the job professionally. I would use them again.
Description of Work: Carpet Care Experts did a nice job cleaning the carptet in my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol F.
02/2013
5.0
carpet cleaners
  + -1 more
arrived on time. Were very courteous and did a good job. I will use them again.
Description of Work: Good prompt service. Got the carpet really clean.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Roger B.
02/2013
5.0
carpet cleaners
  + -1 more
I called Matt, the owner of the business, on Monday the 4th and told him what I needed. After finding out the size of the rooms in our house he quoted me a price, which was lower than the price from a big company competitor's coupon. We set up a time for the next day. The next day he called us and ask us if he could come earlier because he finished his other job earlier than he thought. When he arrived, he ask me to take him through the rooms that they would clean, which I did, and then he got right to work. 45 minutes later, all the spots were gone, the carpet looked like new again and everything was put back back in it's place. The Carpet Care Experts are kind, and very caring and polite. I would highly recommend this company to do your carpets. We will have them again.
Description of Work: What a great experience.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Fiona A.
02/2013
4.0
carpet cleaners
  + -1 more
These guys quite a very good job considering the fact that I could not move furniture around before they arrived. I'll use them again for cleaning my carpet, but this time, will have my furniture moved before they arrive.
Description of Work: They cleaned my carpets in the house including the ones on the stairs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William M.
01/2013
5.0
carpet cleaners
  + -1 more
The service went very well overall. They created an aura of confidence and were very knowledgeable.
Description of Work: They cleaned carpets in the entire home. I purchased a Big Deal for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen D.
01/2013
5.0
carpet cleaners
  + -1 more
Went very well quick and professional.
Description of Work: Did an excellent job of cleaning, carpets, stairs and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Pam F.
01/2013
5.0
carpet cleaners
  + -1 more
They were prompt, hard working, fast, and thorough! They explained all the way through about what they were doing and what kind of results we could expect on a few stains we had on our carpet. I have told everyone I know about them and will definitely use them again!
Description of Work: Fantastic company!
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

DIANA A.
01/2013
5.0
carpet cleaners
  + -1 more
The owner, Matt, is very pleasant and professional. He worked with me to accommodate my schedule. He did an excellent job with the carpet cleaning. The carpets in the bedrooms are very old. When Matt finished cleaning the carpets, the stains were removed and the carpets look terrific. I would highly recommend using The Carpet Care Experts.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lee C.
01/2013
4.0
auto detailing
  + -1 more
Overall I was satisfied with the work. There were a few minor things I noticed before he left and he corrected. I noticed a couple more things after he left. He extended the coupon price to a second vehicle which was my 11 year old truck with the interior covered in dog hair and field dirt, etc. Overall I would give him an above average rating, though not an A as I reserve that for vendors who really WOW me. I do however think he a did a good job for a good price and was flexible to my schedule on a weekend. I would recommend others give him a try, I don't think you'll be disappointed.
Description of Work: Honest, Decent and willing to honor his deal beyond the exp date
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Lauri T.
01/2013
5.0
auto detailing
  + -1 more
I ordered the Big Deal for both my cars and they came out twice, once for each. They were easy to work with, friendly and did a great job. I would definitely use them again.
Description of Work: It was so convenient and they did a great job! They were friendly, responsive. It couldn't have been easier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Bonnie G.
01/2013
5.0
carpet cleaners
  + -1 more
The owner was very professional and pleasant. He accommodated my unexpected schedule and the changes that occurred that day. I even had to leave him there to do the service and asked him to lock the doors when he left. He called me on my cell when he finished and confirmed that he locked the house upon his exit. He did a wonderful job.
Description of Work: Company did whole house cleaning of new home before move in. He explained the conditions of the carpet before cleaning it. Did a great job. I would definitely use this company again. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol & len N.
01/2013
5.0
carpet cleaners
  + -1 more
Matt and his helper were very professional. They looked the rooms over before they decided what they needed to do and where they were going to start. They worked as a team throughout the whole house.
Description of Work: Carpet Care cleaned carpet in 4 bedrooms, the hallway, staircase, livingroom, and dining room. They also cleaned an area rug in our family room. They took care not to damage wall corners with their hoses by using a corner guard and also used a cover on the front door to keep the cold out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

allison R.
01/2013
5.0
carpet cleaners
  + -1 more
awesome job. On time, proffessional.
Description of Work: cleaned entire carpets in house plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stuart W.
01/2013
5.0
carpet cleaners
  + -1 more
Awesome job, quick efficient & even fit me in on a Saturday!
Description of Work: Whole house carpet clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kevin P.
01/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They were able to clean areas other people have not been able to.
Description of Work: They cleaned all the carpers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mari Y.
01/2013
5.0
carpet cleaners
  + -1 more
what a professional company, i would recommend, in fact my neighbor was so impressed she is hiring them. I am so very pleased with the experience!!!!!!!!
Description of Work: We have 2 dogs and 2 teenage boys and white carpet....need i say more, LOL, Matt and his helper just left and my carpets sparkle if that is possible. He was scheduled for thursday but due to the weather, called to reschedule because it was too cold which i was happy to do so. Excellent communication, explaining why, and went out of his way to make sure he didn't inconvenience me or miss work. He walked the entire house before he began and asked questions about various "areas", ie, what caused the stain...etc, and pretreated each area accordingly. Matt and his helper were here and gone in less then 2 hours. 100% satisfied THANK YOU

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Beth S.
12/2012
5.0
carpet cleaners
  + -1 more
Carpet Care Experts found a weekday, early morning appointment for us so that the carpet could be dry by the time our children arrived home from school. They arrived on time, and carefully blew the leaves away from the front walk so that they wouldn't track in leaves when bringing in their equipment. They carefully place plastic squares under the feel of all of our furniture to avoide staining. They removed all carpet stains and left all of our carpeting looking brand new. We were very pleased with the services.
Description of Work: Carpet Care Experts cleaned the carpeting, including stairs in our whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rick L.
12/2012
5.0
carpet cleaners
  + -1 more
Purchased the whole house special from Angie's list website. Was looking for someone local, not a national vendor. Contacted Matt and found out he lives in the area and runs his own truck and has an established client base. He chatted with me while cleaning and I found out he worked for one of the big national vendors for a number of years; I really Matt's honesty and forthrightness. He does not push products and/or special coatings or scotch guard treatments, but will provide if of interest to the customer for a nominal amount. I had done a lot of furniture moving before Matt and his assistant arrived which allowed me an opportunity to better visualize the trouble spots. I actually drew a schematic of the house and tried to note where the significant stains were. It should be noted, my basement had not over been cleaned, ever, in 18 years. There were numerous stains on the berber, pet stains, spilled soda from my kids and adult beverages from parties that I had cleaned manually to the best of my abilities, but could not get out. After pointing out the "bad" areas to Matt, he had his assistant pre-treated the stains before he steamed them out. I must say, most everything came out. I only graded the B on quality (and would really give it a B+ but it wasn't an option) because I probably should have pointed out the "landing" area at the bottom of the basement steps. I wished I would have had him pre-treat it again and go over it a couple more times because it is the only area that didn't come out perfectly clean). The upstairs was carpeted about 5 yrs ago and this was its first time. Matt strives to make sure you are happy. He will have you walk the house to make sure everything is to your liking. You can't beat the price and the service and overall results were very good. I would highly recommend Matt of Carpet Care Experts.
Description of Work: Whole house carpet clean for 3 bdrm ranch with finished basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Rick & Michele S.
12/2012
5.0
carpet cleaners
  + -1 more
We had not had our carpets professionally cleaned for several years, we had been doing it ourselves. The owner called the morning of the job to make sure we were still on and asked if they could come about a half hour early as they had finished the job they were on. I was agreeable and when they arrived he asked us questions about pets and problem spots. Before they started they used a leaf blower on the sidewalk and porch so they would not track anything in. They then put on booties and pre-treated the carpet and the furniture. They started on the stairs, which I thought were beyond help. I was mistaken as they turned out beautifully. They then tackled the bedrooms, one that had been a boys room and to me smelled like dirty socks. The carpet looked new and was odor free when finished. The other bedroom had light colored carpet which never looked that clean after we had done the carpet. Before they did the great room they cleaned the sofa and recliner. The sofa is light colored so I did not have great expectations. The difference was fantastic. They brought the colors back out and the light background looks almost new. The recliner has been rejuvenated. They did the great room and the resuts were more than satisfactory. He was upfront about the high traffic area in front of the sofa given the age of the carpet. It isn't "perfect", which I did not expect, but looks 100% better than it did. When they were finished they offered to move the sofa and recliner back. He also told us that if we were not satisfied about anything or we found something they missed to call him and he would come back and make it right for no charge. I really liked the fact that he did not try to pressure us to buy other services, in fact he didn't even offer them, he said he liked to let his customers ask so they didn't feel pressured. I would use them again and have recommended his services to friends and co-workers.
Description of Work: We purchased the $150 special on Angie's List to have 3 or 4 (I can't recall, though I think it was 4) rooms plus the stairs cleaned. I also inquired about and had them clean the sofa and recliner for an extra $59.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Jeff S.
12/2012
5.0
auto detailing
  + -1 more
They were quick and professional. They did a epert job well worth the price a great value. I will be getting my wife's car done in The summer. I also had some tough stains and a melted crayon that they got up at no extra cost
Description of Work: They did a complete interior and exterior detailing of my care. The came to the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dallas L.
12/2012
5.0
carpet cleaners
  + -1 more
Great job overall. Provider delivered exactly as promised and then some. Great quality and I will use them again.
Description of Work: Purchased the big deal offered on Angie's List. Entire house carpet was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lisa B.
12/2012
5.0
carpet cleaners
  + -1 more
After purchasing the offer, I called the company to make my appt. The owner was very friendly and professional. He and his assistant come to my house on-time and thoroughly cleaned all eight rooms and stairway. they took great care to not damge corners with their hoses, placing a corner guard on all the corners. they pretreated areas that had stains and the carpets have NEVER been cleaner. I have hired other carpet services and, by far, this company did the best job.
Description of Work: eight rooms of carpret cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Hal D.
12/2012
4.0
auto detailing, carpet cleaners
  + 0 more
Please see the #1 description. Regardless, I would not recommend them.
Description of Work: I have utilized other Car Detailers, this one was the worst. They come to your home versus in their shop and attempt to expedite the "cleaning" versus the "detailing. In addition, they destroyed my garden hose without any offer of replacement or compensation. The person in charge was pleasant, but the result is what I was purchasing.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

DENISE S.
12/2012
5.0
carpet cleaners
  + -1 more
Matt and Ray arrived on time. They were very professional and did a great job. I will definitely hire them again in the near future.
Description of Work: Cleaned carpet in master bedroom, family room, hallway and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed