Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 276-300 of 618 reviews

julene G.
08/2013
5.0
carpet cleaners
  + -1 more
It went great. I'm very pleased. He was in and out pretty fast. He was very polite and careful with everything that he did as far as the wood floors, making sure that they didn't get wet and lifting the small pieces of furniture and putting something under the seat so they wouldn't leave marks on the carpet. I think he did a very good job. We had one room that had a lot of stains on the carpet and I couldn't believe he got them all out, for now anyway. I'm very pleased.
Description of Work: I used the "Big Deal" that I purchased for the services of Carpet Care Experts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

tara H.
08/2013
5.0
carpet cleaners
  + -1 more
There was a spot that didn't come up when they visited initially, but they came back out today to get that done. He was able to get the spot up and did a few little extras for us without charging us for the second visit.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Hedy B.
07/2013
5.0
carpet cleaners
  + -1 more
It went fine! There were no other charges beyond the big deal amount. They were great. They were very professional. They did a great job! It was the first time that I used this company.
Description of Work: I purchased a big deal for Carpet Care Experts. It was $150 for whole house carpet cleaning, including stairs. We had moved a few things and they moved a few things out of the way and did all the areas that they were supposed to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kara G.
07/2013
4.0
auto detailing
  + -1 more
My experience with Carpet Care Experts was fine. What I like was the man was very professional, he did a great job. What I didn't care for was he's a little bit disorganized and I actually had to call back to get my appointment. He charges a pretty high up charge for a small SUV. I thought the service is fantastic but because of the up charge, I won't have them again; I think it's too high for a small SUV. If I have a big Yukon, I'd understand it but my small SUV is the same as a car.
Description of Work: They cleaned two vehicles where they washed the car and vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$165

Cynthia K.
07/2013
5.0
carpet cleaners
  + -1 more
Came and did a great job quickly. Made sure to ask several times if I was pleased with the service before they left. I was!!
Description of Work: Cleaned my family room carpet and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Melissa C.
07/2013
5.0
carpet cleaners
  + -1 more
I purchased the Big Deal and contacted The owner to schedule my appointment. He was very courteous and friendly on the phone. I was able to schedule my appointment for within two weeks to accomidate my day off. They showed up on time and started right to work. The carpets looked amazing. They spot cleaned a few stains that I had and the carpet looks brand new. I would highly reccomend them and will use them again in the future.
Description of Work: Cleaned all the floors and my stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Dorothy P.
07/2013
5.0
carpet cleaners
  + -1 more
The services worked out very well. They did a good job, I need to call them back for a couple of spots that I have in the study, but I haven't had the chance, but other than that, they did a good job. We had purchased a big deal, and we had them do a few more things, and so we had to pay more. My husband talked to them and they were courteous, and they did a good job on the carpet. The price was good for what they did, the guy was supposed to come out on Saturday, but something came up and so he came on Sunday, although I told him he didn't have to.
Description of Work: We used Carpet Care Experts. They cleaned my carpet.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa D.
07/2013
5.0
carpet cleaners
  + -1 more
They were great. They showed up on time, had a courteous and professional attidude. They completed the work in a timely manner and put all furniture back in place. I would recommend them to all my friends!
Description of Work: Cleaned and deodorized all carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

George E.
07/2013
5.0
carpet cleaners
  + -1 more
Matt and Ray did an excellent job. They were able to get a candle wax stain out that previous cleaners could not. Excellent service.
Description of Work: Cleaned carpets in LR/DR, hallway, two BR, bathroom, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Justin S.
07/2013
5.0
carpet cleaners
  + -1 more
Again Matt went above and beyond was on time fast and constantly stayed in contact with his time frame.
Description of Work: Cleaned carpets in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Barbara W.
07/2013
5.0
carpet cleaners
  + -1 more
.Job well done. On time performance. Very very professional.
Description of Work: Whole House Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Penny G.
07/2013
5.0
carpet cleaners
  + -1 more
Matt was excellent - it was a bit hard getting connected but he's very busy being successful!! They were timely and efficient. Best carpet cleaning experience I've ever had. They took care of exactly what I needed. Price was good, too. I appreciated their professionalism as well. I will recommend Matt and Carpet Care Experts to my friends.
Description of Work: Excellent job of cleaning carpets. Time taken was as expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Lana W.
07/2013
5.0
carpet cleaners
  + -1 more
He was very thorough and efficient. I was most impressed with his cleaning next to the baseboards where years of dirt and grime had collected. The whole process went quickly and the cost through Angie's list was amazing.
Description of Work: Cleaned all of the carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RAYMOND S.
06/2013
5.0
carpet cleaners
  + -1 more
Matt Nothstine (the owner) called ahead (as promised) and actually arrived about 10 minutes earlier than my appointment time. Both Matt and Ben (his assistant) were very friendly, and Matt walked the house with me as I showed him all of the areas to clean, including specific areas to target for extra deep cleaning (we have a pet). Matt explained how they would proceed with cleaning the carpets, and they used covers on the front door, which they had to ajar to bring in their equipment hoses, to keep the bugs out but the cooler a/c air inside. After pre-treating the carpets, they cleaned the entire house in about 2-hours, constantly working the entire time. We were very pleased with the job they did, and would definitely recommend them to others and use them, again. We've had our carpets cleaned twice before, and they were significantly cheaper. This was our first experience with an Angie's List Big Deal purchase, and we were very pleased with the experience.
Description of Work: Cleaned all of the carpets in our 2-story home (7 rooms + hallway + stairs).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jeanne B.
06/2013
5.0
carpet cleaners
  + -1 more
It went extremely well! It was the second time I purchased one of Matt's deals. He is a very personable man who strives to do a great job. My carpets looked brand new when the cleaning was over. I will definitely use him again.
Description of Work: Cleaned all my carpets and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Judy D.
06/2013
5.0
carpet cleaners
  + -1 more
Very pleased with the work. They showed up on time did a very thorough job cleaning.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kelly L.
06/2013
5.0
carpet cleaners
  + -1 more
He did a great job. He went out of his way to make sure that we were happy and satisfied. He was polite and friendly.
Description of Work: He cleaned all the carpet in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

bette D.
06/2013
5.0
carpet cleaners
  + -1 more
I had to change the date and location and was pleased with the responsiveness of Carpet Care Experts. Excellence job, punctual, professional. Will use again and recommend! Thanks!
Description of Work: Cleaned the carpets, treated spots, scotchguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cynthia W.
06/2013
5.0
carpet cleaners
  + -1 more
Two thumbs up! First off, Matt was willing to honor my coupon after it expired! The only additional fee was a $30 service call. Second, he responded quickly to my phone inquiry, scheduled me for the next week, and showed up when expected. I highly value such professionalism. Third, his team worked hard and my carpet is clean - even spots I thought were permanent are gone. They even clipped out tiny pieces by hand that needed it. I fully recommend Matt and Carpet Care Experts.
Description of Work: whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

diane B.
06/2013
5.0
carpet cleaners
  + -1 more
I would say it was all good. They were on time. They did a good job. They explained things thoroughly to me.
Description of Work: I used a big deal purchase for Carpet Care Experts. They carpet cleaned two floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

JENNIFER R.
06/2013
5.0
carpet cleaners
  + -1 more
Matt was prompt and courteous. He and his assistant worked hard and completed the job in a timely manner. They treated a couple of old stains that came out! I am happy with the results and will use them again.
Description of Work: Cleaned all carpet in my house, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

cathy E.
06/2013
5.0
carpet cleaners
  + -1 more
My appointment was at noon. They called at about 8:30 am and wanted to know if they could come early due to unable to reach his first appointment. This worked out fine. They arrived promptly, asked me what I wanted done, explained exactly what they were going to do, then began working. Were quick and did a fine job. When they were done they explained what I should do about decreasing drying time(fans) and when to put my furniture back. My son and I moved the furniture as this was not included but his assistant offered his help. They did move my couch and love seat. All went smooth. Dried in about 4-5 hours with fans. Carpet was not extremely dirty but it looks like new now. I plan to have them clean my mom's house and her couch and chair. I spoke with Matt about this and he was very helpful. Matt is a very nice man who was honest, efficient, and fast. Very pleased with the whole experience.
Description of Work: Cleaned six rooms, three walk in closets, and flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert R.
06/2013
5.0
carpet cleaners
  + -1 more
It went great. Very professional.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lesli M.
06/2013
5.0
carpet cleaners
  + -1 more
It went extremely well. I was under a tight time schedule as I was moving out of condo and needed to get the work done between the movers, cleaning ladies and final inspection. Carpet Care Experts owner scheduled the visit and helped complete the carpet cleaning. Everything about the job from start to finish was professionally done. They were even able to get marks off the stairs from the moving dolly (assuming it was grease). Highly recommend!
Description of Work: Cleaned all the wall to wall carpeting including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Tom K.
06/2013
5.0
carpet cleaners
  + -1 more
The owner of the company and an assistant came to clean our basement carpeting and stairs. They were friendly and did a great job. I appreciate that they put paper coverings over their shoes and protected the paint on our walls and trim. Thank You!
Description of Work: Clean and deoderize carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed