Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 251-275 of 618 reviews

Joan S.
09/2013
5.0
carpet cleaners
  + -1 more
They did a great job. We had several areas that were deeply stained and they managed to get them out. They were professional, prompt and polite. And they did not leave any marks on the floor molding as other companies have done. The process did not take nearly as long as I thought it would, but it was very thorough.
Description of Work: Cleaned our whole house carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Holly C.
09/2013
5.0
carpet cleaners
  + -1 more
This was a great value for the price. They were friendly and on time. I would use them again.
Description of Work: Big deal-cleaned whole house carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BARBARA E.
09/2013
5.0
carpet cleaners
  + -1 more
Arrived promptly and finished quickly. Very careful of my walls and furniture.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Theodore R P.
09/2013
5.0
carpet cleaners
  + -1 more
I was very happy with the results. There were two stains that they were not able to remove but I was satisfied with the effort
Description of Work: Cleaned 5 room and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Don B.
09/2013
5.0
carpet cleaners
  + -1 more
Matt did a walk through with us before beginning the cleaning and we pointed out any areas that needed special attention. He and his helper did their work then another walk through was conducted to make sure that we were satisfied. We were completely satisfied.
Description of Work: Cleaned carpets in entire house, including closets and stairs. Approximately 2,000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Sheila M.
09/2013
5.0
carpet cleaners
  + -1 more
Matt was on time friendly professional and courteous
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robin T.
09/2013
5.0
carpet cleaners
  + -1 more
It was great. He has excellent customer service. He goes above and beyond to make sure you're satisfied with what they do before they leave.
Description of Work: I used the "Big Deal" that I purchased for the services of Carpet Care Experts. They cleaned the carpets in most of the living areas which was three living rooms and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Amoli A.
09/2013
5.0
carpet cleaners
  + -1 more
It went very well. Better than the people that I've call based on their ads have.
Description of Work: They steam cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Susan W.
09/2013
4.0
carpet cleaners
  + -1 more
Matt was quick to respond to my call and prompt in his service. He was clean & careful not to track in dirt or waste my air conditioning as it was quite hot outside the day he came. The equipment was professional grade. I had to call him back out because a large dark spot (not previously there) was left as the carpet dried. He & his assistant were able to get it out. The upholstery cleaning left a strong smell on my couches & chairs. I guess I'm not a fan of his cleaning solution, but the furniture looks good.
Description of Work: cleaned carpet & upholstery

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

mar C.
09/2013
5.0
carpet cleaners
  + -1 more
my carpets were very dirty due to previous homeowners' never cleaning it. matt came over with a helper and cleaned all the rugs i had in a little over an hour. excellent jobs guys! i can finally rest easy because my rugs no longer look dingy. i would use these gus again, even without a coupon. not much money for each room to be cleaned, a la carte. thanks matt!
Description of Work: Matt showed up and cleaned a flight of stairs and two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Richard S.
08/2013
5.0
carpet cleaners
  + -1 more
They were very prompt in getting back with me after I purchased the coupon. I had to delay the cleaning due to the installation of hardwood floors, but they were very prompt in scheduling when I got back with them. They asked exactly what I wanted cleaned and did an excellent job. I was most pleased that the carpets were not at all "wet to touch" and care was obviously taken not to disturb newly laid hardwood floors. What a deal for $99!
Description of Work: Cleaned three bedrooms and carpeted stairs leading to basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tom & Debbie H.
08/2013
5.0
carpet cleaners
  + -1 more
It turned out really good. The guy from the company was really easy to work with. When he called, we made an appointment and then I decided that I was not really ready. So, I called him and he said, "No problem. Let us reschedule it here." And then I called him again, so he was really really not like, "Well, I cannot do it until.." But he was very flexible. When he did come, he came in and went through the house to see what we were going to do. He was just very accommodating. I showed him where I wanted to go and he did a great job. The carpets were wet longer than I expected them to be but it was not in all areas. It was one of the areas that I think he had to work extra h****** to get everything out. I was really pleased with the service. I have never gotten my carpets cleaned by anybody before and the longer you go without having them cleaned if you are taking good care of them, the better. They have been down for 16 years and so he did a good job. I paid him a little bit extra because I added a space. We were actually going to get some new carpets in and he said, "Well, I should clean that for you and then you would not have to get it quite as soon." I said, "You know what, that is a great idea." I can wait until after Christmas." And that turned out great for like $20. I would definitely have him back. In fact, I am planning on having him back to do another space that we have because I did not have time to have it done at that time and it was not ready. I want to move the furniture a little bit and he would have probably done that if I asked him to but I did not want him to do it yet.
Description of Work: I used the big deal that I purchased from Carpet Care Experts about two weeks ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Tony H.
08/2013
5.0
carpet cleaners
  + -1 more
It worked out fine. The guy who came out was great and he did a really good job. He was really conscientious. I will have him do it again. I had him put some Scotchguard carpet down in an extra room that was not in the big deal so I paid him extra for that.
Description of Work: I used the big deal that I purchased from Carpet Care Experts in May or June for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Chelli M.
08/2013
5.0
carpet cleaners
  + -1 more
They showed up right on time and were very respectful. We have 2 dogs and 2 cats and they were careful to make sure the animals did not get out or hurt during their service. They also protected the baseboards and wore protective covers on their shoes the entire time. The carpets look great and smell fresh. We will definitely use them again.
Description of Work: We used the coupon to have 1800 sq. feet of carpet, plus stairs cleaned and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Paul W.
08/2013
5.0
carpet cleaners
  + -1 more
It was a great experience. The team arrived actually early, did the assessment, and immediately began work. They were very professional and really cared about doing the best job possible. Matt welcomed our being there, so that he could make sure he did the job the way we wanted it. After all the carpets were cleaned, he walked through each area with us to make sure we were satisfied. We were more than satisfied! It was the best carpet cleaning we've ever had! In fact, it was the best Angie's list purchase we've ever made. We would highly recommend the company.
Description of Work: Cleaned all the carpet and a couple of the area rugs in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Julie J.
08/2013
3.0
carpet cleaners
  + -1 more
I asked him to come back to redo the stairs which he graciously did without objection and they were improved. There was a spot which he could not completely eradicate because of the red dye in the Popsicle juice, which I completely understand. However, whatever he used to clean it has caused dirt to stick to it and now it shows up worse than ever. We usually take off our shoes when we come in the house, so this should not be happening. He was most eager to please. I think maybe his products are not good.
Description of Work: He cleaned my downstairs and stairs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Darryl T.
08/2013
5.0
carpet cleaners
  + -1 more
I purchased an Angie's List Big Deal for this service and they have been great. I've had no problems with them and they did more than I expected them to do for the price of the Big Deal.
Description of Work: I used Carpet Care Experts for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Dana H.
08/2013
5.0
carpet cleaners
  + -1 more
Did an excellent job on the carpets and was extremely easy to work with.
Description of Work: Did an excellent job on the carpets and was extremely easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Myron S.
08/2013
5.0
carpet cleaners
  + -1 more
It was really good. The guy was very thorough and did a great job. They were really, really good. One area counted as two.
Description of Work: I used Carpet Care Experts for carpet cleaning in 4 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Meghan G.
08/2013
5.0
carpet cleaners
  + -1 more
Bought The Big Deal for carpet cleaning in our basement. Matt was very nice and did a great job. Would use again for sure.
Description of Work: Did a great job--would definitely use again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

CHRISTY H.
08/2013
5.0
carpet cleaners
  + -1 more
Everything went well. Appointment was easy to make, company arrived on time (early actually, with a call to make sure that was ok). We did a walk-through to make sure I pointed out any stains i was concerned with. They were able to get out stains that another carpet cleaner could not (stain initially went away, but came back shortly after - this time it's been gone for several months). I was very happy with the quality of the work and customer service.
Description of Work: Bought the Big Deal for whole house carpet clealening. Cleaned area rugs for an additional $10/rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LAURA S.
08/2013
5.0
carpet cleaners
  + -1 more
They were prompt, professional and bent over backwards to make sure I was happy. I used an Angie's List coupon/deal and will continue to use this service. Very impressed.
Description of Work: Cleaned all high traffic areas and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April W.
08/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The owner was very personable and professional. He and his assistant did a very good job. He told me of a few stains that couldn't be corrected after it was done instead of letting me find out. There a couple of pet accidents that didn't come out which I was disappointed with but I dont think it was their fault. They were worked hard and did a great job overall.
Description of Work: Cleaned mainfloor, steps, walkways and upper level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Stacey B.
08/2013
5.0
carpet cleaners
  + -1 more
He got the times mixed up so he arrived earlier than he told me but we made it work.
Description of Work: Clean most carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Guy M.
08/2013
5.0
carpet cleaners
  + -1 more
worked with our schedule - good service. Very polite
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed