Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-618 of 618 reviews

FAITH M.
12/2015
5.0
carpet cleaners
  + -1 more
Matt was great about reaching out to schedule an appointment. He and his crew member were on time, even a little early! We walked through the work and he explained what they would do in what order. They worked quickly and did a good job of cleaning, including getting some rust stains out, including this as part of his service. I would recommend Matt and have actually already shared his name with a friend!
Description of Work: I bought a Big Deal for four areas for $129. Matt cleaned two rooms and two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Doris S.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Matt did an excellent job. He responded right away when I called and scheduled appointment at my convenience. Arrived on time and worked efficiently. Talked with both my husband and I about upholstery and took great care to not get very wet so as not to damage.
Description of Work: Cleaned carpets throughout house, moved some furniture, cleaned couch and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Melissa D.
11/2015
3.0
carpet cleaners
  + -1 more
We didn't use this service.
Description of Work: We did not use the service.
Rating CategoryRating out of 5

HOWARD N.
10/2015
5.0
carpet cleaners
  + -1 more
They arrived on time and got right to work. They did a terrific job working quickly but thoroughly.
Description of Work: Cleaned and deodorized badly stained (pet stains) carpet in 4 rooms and a couple of hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine P.
10/2015
5.0
carpet cleaners
  + -1 more
They cleaned badly pet stained carpets. No stains or odor left! They are prompt and work together efficiently. I will definitely use them again!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Katherine H.
10/2015
5.0
carpet cleaners
  + -1 more
Matt and his team are absolutely fantastic! WOW!! Our kitchen floors now look brand new. Matt was prompt, professional, courteous and most important to me, CLEAN. He had booties on and laid down tarps as not to disturb our wood floors or carpet. He explained the cost in our email exchanges before the date of service, but he also explained the price on site. I could not be happier!!
Description of Work: Matt was hired to clean the grout on our kitchen floors which were pretty much black and brown from the previous owners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jourdan S.
10/2015
5.0
carpet cleaners
  + -1 more
They did a fine job, in/out. Arrived on time and did all that was expected.
Description of Work: They cleaned the entire 850 sq ft apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Merry K.
10/2015
5.0
carpet cleaners
  + -1 more
Matt was super; from the moment I called him to the moment he completed the job. He handles everything himself - set the right expectation upfront and came through with flying colors. I wouldn't hesitate to use him again in the future.
Description of Work: Cleaned and treated the carpet for one room in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert L.
09/2015
5.0
carpet cleaners
  + -1 more
Matt takes pride in his work and it shows. Great job!
Description of Work: Cleaned family rooms, bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim B.
09/2015
5.0
carpet cleaners
  + -1 more
We scheduled the cleaning a few days out (they are busy, which is always a good sign) and Matt kept in touch in the interim. They arrived when promised, I gave them the "nickel tour" then they got right to work. They worked hard, continually, methodically and finished in a little over an hour. (One room and one set of stairs) They area was left neat and clean and the carpet was dry in two to three hours. We would definitely hire them again! The price was very reasonable and the quality outstanding!
Description of Work: Cleaned basement family room and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Barbara B.
09/2015
5.0
carpet cleaners
  + -1 more
This is the second time I've used this company. They did a good job, were prompt, courteous and professional.
Description of Work: Cleaned three - four areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Lynn W.
09/2015
5.0
carpet cleaners
  + -1 more
On time, professional and work done well
Description of Work: Shampooed carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Rose P.
09/2015
5.0
carpet cleaners
  + -1 more
RI hired this company to do my 85 year old dad's home. They were able to get there earlier than scheduled which was great. They were very good at what they did. He did not try to push extra services on us but asked us what we wanted done and he did it. Carpets looked really good when they finished. I would recommend this company to anyone.
Description of Work: Cleaned the carpets and worked on the spots which he got out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Lee S.
08/2015
5.0
carpet cleaners
  + -1 more
This was the third carpet cleaning company that I called and the FIRST person to answer_therefore, they got my business. Matt answered and was able to schedule a cleaning within a few days and a very affordable cleaning at that. I appreciated the fact that Matt arrived with his technician_I value a company where the owner provides the work requested. I was thrilled that the price quoted was the price at the end of service, NO up charging. My husband and I did remove all furniture from room to make it easier for a thorough cleaning. The room smelled fresh and not "chemical." It was dry within about 5-6 hours on a very humid day. They also carried the oversized chair from the garage to the bedroom which I very much appreciated being 9-months pregnant. I have recommended Matt to a few friends and family.
Description of Work: Cleaned carpet in large living room, 5x7 rug, and oversized chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Alice K.
08/2015
5.0
carpet cleaners
  + -1 more
Excellent. Very courteous and professional Will use again this fall
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

lindsey H.
08/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great. Met all expectations.
Description of Work: Cleaned entire basement rug, steps and bedroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Alvis P.
08/2015
5.0
carpet cleaners
  + -1 more
This was the second time that I had used the Carpet Care company. They were prompt and called me when they were on the way and gave an arrival time. They did a great job. I will use them again.
Description of Work: Cleaned and deodorized four areas and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Judi G.
07/2015
5.0
carpet cleaners
  + -1 more
This is the second time that I have used him. I have been pleased every time and plan to use him again.
Description of Work: Clean and deodorize my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas A.
07/2015
5.0
carpet cleaners
  + -1 more
Very timely and professional. The carpets looked great!
Description of Work: Cleaned carpets throughout the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angela R.
07/2015
5.0
carpet cleaners
  + -1 more
Great! Carpets look and smell so much better! They were very professional and easy to work with. They even got this disgusting pet stain out from the old owners. I am so excited that my family will actually want to be downstairs now! I would/will use them again!
Description of Work: Cleaned and sanitized the basement carpet in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Linda G.
07/2015
5.0
carpet cleaners
  + -1 more
It went very, very well. He arrived right on time, explained what he was going to do and left the house neat and clean when he finished.
Description of Work: He vacuumed and cleaned the carpet in two rooms plus a Halley. He did an excellant job and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen C.
07/2015
5.0
carpet cleaners
  + -1 more
pI was soooo impressed with the whole picture! They were polite, professional and helpful. I am handicapped and they even carried some things up stairs for me where they were cleaning. I am most impressed with the owner, who came and helped as well as oversaw the whole job. They were thorough and pleasant. I've used stanley steamer for years but I will be using this company from here on out! Thanks to Angie's list which gave me a good picture of someone who is good in all areas of business! Thanks to Matt, the owner who made my day a lot brighter by being so pleasant and reasonably priced!
Description of Work: cleaned two rooms of carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michelle W.
07/2015
5.0
carpet cleaners
  + -1 more
I usually use a national Carpet Cleaning company. My last experience was very dissatifying and I decided that I would never use them again. I used a home steam cleaner. I wasn't really happy with the way the carpeting looked. Based on the reviews, I decided to purchase a Big Deal for Carpet Care Experts. Setting up the appointment was easy and they arrived on time. There were introductions, a walkthrough of the house, and they went to work. We recently completed a basement remodeling project. There was construction dust, footprints from the contractors, and just all around grime. There was also some paint/joint compound splotches. Carpet Care Experts cut the splotches with scissors and steam cleaned all of the rooms. The carpet looked great after cleaning. It looked like brand new. Three weeks later and I am still very pleased with the cleanliness. Carpet Care Experts earned a customer for life!!!
Description of Work: Clean stairs, living room, hallway and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeannine C.
07/2015
5.0
carpet cleaners
  + -1 more
Very well -we will definitely use them in the future - not only for our rental property, which this was, but for our residence. On time, and did a great job.
Description of Work: Cleaned 4 rooms of carpet and stairs - got rid of stains that we had been unable to for some time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Penny H.
07/2015
5.0
carpet cleaners
  + -1 more
Matt cleaned and deodorized my mom's basement carpet. It smelled and looked so much better!
Description of Work: Cleaned my mom's basement carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed