Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 226-250 of 618 reviews

Barbara T.
11/2013
5.0
carpet cleaners
  + -1 more
I bought it as a gift. It turned out fine. There were no complaints.
Description of Work: It was a big deal purchase for whole house carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Maureen W.
11/2013
5.0
carpet cleaners
  + -1 more
Matt was prompt in returning phone calls, friendly and professional. Service was scheduled on the date I requested. Matt was very respectful in his interactions with myself and his co-worker. The carpet cleaning was thorough, completed quickly, and the price was very reasonable. I am very happy with the service from Carpet Care Experts.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John N.
11/2013
5.0
carpet cleaners
  + -1 more
Went well. No problems.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gail A.
11/2013
3.0
carpet cleaners
  + -1 more
I purchased the big deal coupon for this service. They were very nice and I liked working with them. It was just a week after and the stains started showing through. So I wouldn’t recommend them. I liked them personally but I just don’t think they did a good job. I’m no longer in that home though.
Description of Work: I used Carpet Care Experts for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$167

Judi G.
10/2013
5.0
carpet cleaners
  + -1 more
He did an excellent job and wanted to make sure that I was happy.
Description of Work: Clean four rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patti P.
10/2013
5.0
carpet cleaners
  + -1 more
They were in and out quickly. I bought the 4 room deal but only needed three areas cleaned so he threw in Scotch Guard treatment in the high traffic areas.
Description of Work: They cleaned my living room, office, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Juanita J.
10/2013
5.0
carpet cleaners
  + -1 more
Great job. Arrived on time - very professional. Cleaned small area at top of stairs at no extra charge. My carpets were really dirty and they looked great when they were done. I was surprised they got out all the dirty stains. Not pet stains, but food or mud. They also moved some light weight furniture. Definitely recommend them.
Description of Work: Prespoted, Cleaned and applied protetor to three rooms and steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Taylor S.
10/2013
4.0
carpet cleaners
  + -1 more
Downside was that they never contacted me for service. I had to contact them. Once we finally got them in to do the work it was good.
Description of Work: Cleaned 4 areas of carpeting

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$99

James B.
10/2013
5.0
carpet cleaners
  + -1 more
Our experience was very good. They were quick in being able to come out. They showed up promptly, did the work efficiently, and the carpets look great. They were very courteous and professional.
Description of Work: I bought a Big Deal for $111 for Four Areas of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

JOHN K.
10/2013
5.0
carpet cleaners
  + -1 more
It was an efficient and totally professional job. I am completely pleased with the results.
Description of Work: Prepared all carpets with pre-cleaning, shampooed and steam cleaned all four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

molly F.
10/2013
3.0
carpet cleaners
  + -1 more
Brought pet stains up, did not remove them from carpets.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Angie G.
10/2013
5.0
carpet cleaners
  + -1 more
They were great. I actually got their card and they're who I'm going to call the next time.
Description of Work: We used the "Big Deal" that we purchased for the services of Carpet Care Experts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

cheryl K.
10/2013
5.0
carpet cleaners
  + -1 more
Carpet was quite dirty due to dogs. The steam cleaning really was impressive. The carpets looked so very much better. They did a great job. I am quite happy with the result.
Description of Work: Cleaned downstairs carpeted area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Jeff G.
10/2013
4.0
auto detailing
  + -1 more
Pretty good job--left some cleaning powder residue on the front seat. Windows were a bit streaky but is was a super hot day and they did the work in the sun.
Description of Work: Car detail

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$85

Frank S.
10/2013
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It turned out really good. There were no additional charges. This is the first time we used them. They did a really good job. They had moved some sofas and chairs around to be able to get under them in the living room and they did the same in the family room and then put them up on styrofoam blocks so the carpet could dry underneath it. They had gotten out some stains that we didn't think would ever come out and they just made it look really great especially on the light colored carpet in the family room. They did a really good job and they were very thorough with it. They didn't take any shortcuts and the 2 men were really nice and answered questions. With the coupon, the price was really good but I don't really know about contacting carpet cleaners in what they would charge.
Description of Work: We used Carpet Care Experts for carpet cleaning in 5 rooms, the stairs and upstairs hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Marie E.
09/2013
5.0
carpet cleaners
  + -1 more
accommodate the request and did an excellent job. This was not included in the original price.
Description of Work: Cleaned two bedroom carpets and stairs. Was overall satisfied with the service. Very punctual and professional. Had some deep set pet stains which were not completely removed, however that was not unexpected. I asked if they had the time to also clean a theatre seating group. They were able to accommodate the request and I was quite satisfied

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ruth C.
09/2013
5.0
carpet cleaners
  + -1 more
Wonderful, they were fast and efficient; did a great job.
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Alice D.
09/2013
5.0
carpet cleaners
  + -1 more
Went ever well. Matt asked to view the carpet area and point out any problem areas. He provided information on what they were going to do and answered my questions. Pointed out to be very careful stepping off treated carpet onto non-carpet area. This is the second time Matt has cleaned my carpets and I am VERY PLEASED with the carpet cleaning. Thanks Matt
Description of Work: Carpet cleaning in 4 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

L Kelly M.
09/2013
5.0
carpet cleaners
  + -1 more
See above. It went perfectly.
Description of Work: First of all, he had to wait a LONG time before I was able to have him come and perform the service. (I had been hospitalized, etc.) He was patient - and happily made arrangements to come when I finally DID contact him. He told me when it would be - said he may be able to come a bit earlier - and in fact DID come earlier, but called that morning to make sure it was still okay. Came in and worked quickly and professionally. Carpets look great. Talked me through some potential problems. Reminded me to call him if any questions as time goes by.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Richard M.
09/2013
5.0
carpet cleaners
  + -1 more
We found this service provider on Angie's list with no other recommendation. We needed to get the carpets cleaned in my aging mother's home. Making a recommendation like this to her is risky - she is very picky about how her home is cleaned and is rarely happy with the results. She had already made an appointment with a large, well known carpet cleaner that we knew was expensive and difficult to work with. We changed her appointment to use this company. Things couldn't have gone better. She loved their work. They cleaned all the carpeting in the house - being careful to get into remote areas - like the backs of closets, etc. The cost was less than half of the bid from the other company. My mother was so thrilled she even gave them a tip to buy them lunch. She was thrilled and we were very releived Way to go angie's list! I recommend this company whole heartedly
Description of Work: cleaned all carpets and applied scotchgard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Marcene & John D.
09/2013
5.0
carpet cleaners
  + -1 more
Mike was prompt to schedule our cleaning. We did not have to wait long to get on his calendar. The day he was scheduled to come, he called saying he had a cancellation and would like to come earlier. That was no problem. Mike was in and out in less than 2 hours and did an excellent job. He did not pressure us to buy any additional products. The carpet was completely dry by the following morning. We would use Mike again and highly recommend him.
Description of Work: Mike and his assistant did an excellent job cleaning all of the carpet in our house. We had purchased an Angie's List Deal for whole house cleaning including one set of stairs. We needed another set of stairs cleaned and the additional price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

CAROLYN C.
09/2013
5.0
carpet cleaners
  + -1 more
Matt was great to work with, very helpful and accomadating! We ahd some miscommunication on date and time ( my issue since I had to change days due to my unpredicatable work schedule). Matt was a pleasure to work with his crew was equally as helpful and nice. My carpet looks great and I would hire these guys again in a heartbeat!
Description of Work: Cleaned 1800 square feet of carpet and 2 stairwells.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Kenneth F.
09/2013
5.0
carpet cleaners
  + -1 more
Matt and his assistant did a very good job. I will call this company again next time I need my carpets cleaned.
Description of Work: Carpet cleaning - 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

denise D.
09/2013
5.0
carpet cleaners
  + -1 more
Very smoothly. Good communicator, spoke kindly to his assistant, did a second set of stairs w/o charge, made a real effort to do a good job.
Description of Work: cleaned all carpets in house, scotchguarded certain areas (for additional fee)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Roberto S.
09/2013
5.0
carpet cleaners
  + -1 more
Not much to say. They were punctual, nice and efficient. We extended the scope of work and paid extra. We're happy wih the results.
Description of Work: Cleaned carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed