Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 151-618 of 618 reviews

Charlea C.
06/2014
5.0
carpet cleaners
  + -1 more
There were no troubles with scheduling. They were very prompt and even called to let me know they were on their way. Two technicians came for the cleaning and completed the work in about an hour. The job they did on the staircase was the best job I have ever seen. There was a lot of discolorations in the steps, especially from having two dogs in the house. They took their time and were able to get all of it out. It worked out great! Everything worked out fantastic.
Description of Work: I purchased a Big Deal for carpet cleaning and deodorizing of four areas. They cleaned the carpets in two bedrooms, the great room and a stairway. The stairway is very large and it leads down to a landing with two other steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margaret P.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Matt arrived at my house on time. There were some tough carpet stains and he had me watch him clean them so I would know that he did his best to get them out. He was very friendly, always asking me if I was satisfied with what he was doing. Everything looked good and clean when he finished. I would use him again and highly recommend them.
Description of Work: He cleaned my carpet and 2 loveseats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Mary P.
06/2014
5.0
carpet cleaners
  + -1 more
He did an excellent job and arrived promptly. I would use him again in a New York minute!
Description of Work: I purchased a Big Deal for $99 Carpet Cleaning and Deodorizing for Four Areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margo M.
06/2014
5.0
carpet cleaners
  + -1 more
Owner and one helper was prompt, friendly and prepared to work, with a truck that contained the cleaning machine, only the hose and wand entered my house, and a can of professional grade cleaner. I requested only one item of furniture be moved for special attention to extremely soiled area surrounding a night stand that I feared may have been to badly soiled by my blind partner to save in lieu of moving any other furniture because carpet was otherwise still new. They did an excellent job, made the soiled areas clean as new, cleaned walking areas in other rooms. They were done within the hour, carpet damp, not wet, dried in a couple of hours. I was very pleased with the job and will have them back again and again.
Description of Work: Cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gregory B.
06/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He arrived early and he was very friendly. He and his worker did a great job.
Description of Work: . He did 1 front room, three big area rugs and and my steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Camille A.
06/2014
2.0
carpet cleaners
  + -1 more
The carpet looked the same as before it was cleaned.
Description of Work: Attempted carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
3.0

$100

Sheila C.
06/2014
5.0
carpet cleaners
  + -1 more
He was on time, courteous, professional, informative and helpful. I would definitely hire him again!
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon W.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Matt arrived on time and was very courteous and helpful. The carpets were cleaned and deodorized, any mess that was made was cleaned up and he was gone in about 1 1/2 hours. I recommend Matt highly. SMW
Description of Work: Cleaned 4 rooms of carpeting, also helped moved smaller items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joseph S.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
It was great! Matt called to confirm our appointment a few days before and the morning of our appointment he called to say he had a cancellation and did I want them to come earlier. I was at work so I needed to keep the original time. They showed at the original time and got straight to work. We are just moving into the house and the carpet was very dirty and had some stains - they took care of everything quickly and got everything but 2 tiny paint stains out (smaller than a dime). The whole house smelled wonderful. They cleaned up - you wouldn't know they had been there (except for the very clean carpet and really wonderful fresh smell!) A very positive experience and I will definitely use them the next time the carpets need cleaning.
Description of Work: I purchased the clean four areas for $99 and they cleaned a large family room, 2 bedrooms and a closet (all the areas in my home with carpet).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brick S.
06/2014
5.0
carpet cleaners
  + -1 more
Excellent job and service, I would recommend Matt to anyone.
Description of Work: Cleaned carpeting at home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christine P.
06/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Arrived on time, great communication concerning date and time. They did a fantastic job getting out multiple pet stains and cleaning of high traffic areas. The carpet smelled fresh and clean. They worked fast and thorough. I will use this company for any future cleanings.
Description of Work: Matt and his crew cleaned 4 rooms of carpet and carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Laura K.
06/2014
5.0
carpet cleaners
  + -1 more
This provider was unbelievably great to work with. I had to change the time of the cleaning several times due to uncertainty with movers, and he took it all in stride. He was very pleasant to deal with, very professional, and did a great job. My carpets look new, and the dog odor (present when I purchase the home) was completely eliminated. I will definitely use them again, and will recommend them to others.
Description of Work: Cleaned the carpets in my entire finished basement + a flight of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Charles L.
05/2014
5.0
carpet cleaners
  + -1 more
Crew was pleasant and efficient. Did a good job, Worked very hard to remove a large, stubburn, soiled area in the living room.
Description of Work: Cleaned carpet in 2 bedrooms, living room, and down the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Joyce M.
05/2014
5.0
carpet cleaners
  + -1 more
Matt called we set up an appointment. He called before he arrived to make sure I was available. He was working on another house and he was running a little late because the lady of house added more areas when arrived. I agreed that he should finish her house before coming to mine. He arrived exactly at the new time we agreed upon. Matt and his helper got right to work and did everything he said he would do. They cleaned up after themselves and was very pleasant. He was very honest and trustworthy. I had bought this service on one of Angie's special deals. I did not have the coupon he needed. Mat went on line and found it and took care of it. I recommend
Description of Work: Cleaned my complete house. Three bed rooms, great room, hall way, stairs, and couple rugs. He did exactly what he said he would. Great job. All stains are gone and carpet looks new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judy S.
05/2014
5.0
carpet cleaners
  + -1 more
Pretreated for stains, cleaned and left after setting up my fans to help dry quicker. Carpets look great and 2 hours into it feel almost dry. Matt is a great guy to work with.
Description of Work: Cleaned carpet in 2 rooms and basement stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ruth F.
05/2014
5.0
carpet cleaners
  + -1 more
They worked hard and together they got the job finished in a short period of time. I plan on calling them again to clean my rugs when needed.
Description of Work: Matt and his employee got right to work when they arrived. Both were very professional and thorough. I was very pleased with the cleaning. He spot cleaned the hall which gets more wear than the other rooms and they also cleaned two recliners for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra R.
05/2014
5.0
carpet cleaners
  + -1 more
I scheduled the appointment, they called to confirm and then called again on their way to my house. They were very professional, friendly, thorough and did a fantastic job. They also worked quickly and were in and out. My carpeting is old and with 4 teenagers in my house, there were stains. They looked fantastic when he was finished. I will most definitely use Carpet Care Experts again.
Description of Work: Cleaned 4 areas of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DAN C.
05/2014
5.0
carpet cleaners
  + -1 more
Carpet Care Experts is an experienced and very interactive two-man team that listens to what the customer wants. They cleaned and pre-treated all rug surfaces prior to steam cleaning. They attacked heavily soiled areas like wear tracks and pet stains with multiple methods, deoderizing, and offering to apply Scotch-Gard. All cat and dog hair was gone! They hand trimmed all loose rug threads to improve on appearance All furniture was placed on top of round forms to minimize impressions and improve drying with a simple fan All areas looked great and were dry in 1-2 hours
Description of Work: Carpet Care Experts moved light furniture steam cleaned and deodorized 3 rooms, a long stairway, and a bathroom runner. left a call back number if you had questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kelly I.
05/2014
5.0
carpet cleaners
  + -1 more
I was very impressed with CCE and would not hesitate to recommend this company. CCE is professional, responsive, prompt and clearly cares about the work. Our carpets look and smell like new, which is no easy task given the amount of abuse from our kids and dogs. CCE was able to get those stains I can never get out with rental units. Given the quality and cost of CCE's work, I will not likely be doing this work myself again.
Description of Work: Exceptional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Graham B.
05/2014
5.0
carpet cleaners
  + -1 more
It went great. They were extremely professional and prompt. They moved one or two pieces of furniture I was unable to move and even offered to reset the clock above my kitchen sink. He also left a special spray bottle of a solution in case of other litter box problems.
Description of Work: Cleaned living room, hallway and one bedroom of excessively soiled carpet. Not only had it been a long time since it was last cleaned, I had repeated litterbox problems with one of my cats (which has now been resolved).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jeff A.
05/2014
5.0
carpet cleaners
  + -1 more
Matt and Raymond performed service as expected. Very Professional and did a very good job for us, will use them again in the future.
Description of Work: Cleaned and Deodorized 4 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara B.
05/2014
5.0
carpet cleaners
  + -1 more
They were on time and professional. They cleaned two rooms and a long hall. I am happy with the results.
Description of Work: Cleaned and sanitized carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

joan D.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Matt and his helper Raymond, were outstanding. No fooling around they just went straight to work. I have a 19 year old cat that throws up a lot. I have tried to clean the spots myself but didn't do a very good job. These guys made my carpet look like new. I have had Stanley Steamer, Woodard and other carpet cleaners before but this company was the best. I would highly recommend them. I will have them again.
Description of Work: Cleaned and sanitized upstairs carpets and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cole K.
04/2014
5.0
carpet cleaners
  + -1 more
Excellent service, great response time, owner actually comes to provide service, very detail oriented, goes extra mile such as base board corner protectors to not scratch with hoses. Over all great service and our carpets dried in a timely manor and look great.
Description of Work: 4 room cleaning and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Quinn O.
04/2014
5.0
carpet cleaners
  + -1 more
Provider responded promptly when i called. Also responded promptly when i emailed. Provider was punctual on time agreed. He did a great job but what I loved most was that he explained the cleaning, pointed out problem areas, stains and other problems with my carpets. I am happy with job done. I would recommend him and use him again.
Description of Work: Carpet cleaning and deodorizing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed