Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 126-150 of 618 reviews

Chelli M.
08/2014
5.0
carpet cleaners
  + -1 more
The cleaning was great. We have pets and they did a great job with the pet stains. A month later the stains have not come back.
Description of Work: Cleaned most of basement carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jeanette C.
08/2014
5.0
carpet cleaners
  + -1 more
I was highly impressed by Matt and his staff and their professionalism. The results are amazing. Matt's company will be my 'go to' in the future. The services he offered for the price were much lower than bids I had previously received.
Description of Work: Cleaned the carpet in my entire house including the stairs and couch cushions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

JOHN F.
08/2014
5.0
carpet cleaners
  + -1 more
Matt did a excellent job on a very dirty carpet at a really great price. He was on time, responsive to our call. We purchased his $99 coupon and got a super value. Thanks!
Description of Work: Cleaned 800 sq feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

IAN M.
08/2014
5.0
carpet cleaners
  + -1 more
Great job! Very professional.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Randi D.
08/2014
5.0
carpet cleaners
  + -1 more
Purchased a coupon offered through Angie's list. Matt responded the same day, and we scheduled a day and time. Matt called on his way and arrived on time. I showed him all of the carpeted areas I needed to have cleaned, and as it resulted in more square footage there was an additional charge of $50, which I felt was quite reasonable. Matt and his assistant had all of the rooms (3 bedrooms, stairs and a large finished basement) cleaned and done in a couple of hours, moving furniture in each room, and placing pads under the legs of the furniture pieces as they went. Very happy with the work they performed and would highly recommend them.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Buffy B.
08/2014
5.0
carpet cleaners
  + -1 more
Matt Nothstine of Carpet Care Experts was prompt in responding to my purchase of The Big Deal as well as arriving promptly on the day of the cleaning. When they arrived, he and his assistant accompanied me through the areas to be cleaned, asking questions related to the source of the stains in order to be able to remove them. They worked quickly yet carefully (there were no marks or knicks on baseboards, corners, etc.) and their conversations sounded like they worked together to ensure that both were working together what was needed to remove the stains as well as the results. We are very pleased overall with the results and especially in areas which had particularly difficult stains.
Description of Work: Cleaned, deodorized and sanitized carpets in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Debra W.
07/2014
5.0
carpet cleaners
  + -1 more
Excellent. The difference was immediately obvious!
Description of Work: Cleaned carpets in the entire basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
07/2014
5.0
carpet cleaners
  + -1 more
Really outstanding. Matt responded quickly offered easy times for cleaning appointment arrived on time and did a thorough and professional job. He was well prepared, explained everything well and was very careful.
Description of Work: cleaned carpet in 3 rooms and stairs. Was quick, careful, neat and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

LORRAINE D.
07/2014
5.0
carpet cleaners
  + -1 more
Matt and his helper did one FANTASTIC job!! They were punctual. Matt was responsive to requests to redo areas that were worn or stained. They were concerned about tracking up the carpet while working and wore protective booties over their shoes. They stayed at the house for over 1 1/2 hours until job was completed to my satisfaction. They worked tirelessly for the duration of the job. Needless to say, I was quite impressed with his work ethic, his integrity, and his professionalism. I would definitely recommend Matt & his helper to family & friends.
Description of Work: Cleaned carpet, cleaned upholstery on sofa, and recliner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine P.
07/2014
5.0
carpet cleaners
  + -1 more
My carpets were in pretty bad shape thanks to the 4 cats and 2 dogs that reside here. They arrived on time and got right to work. They were at my house for an hour and a half and they worked hard the entire time. I can't believe how great my carpets look now. Especially the stairs because my vacuum doesn't do a great job on them. I still have two or three spots on the carpet, but they are not miracle workers. Overall, I am so happy with the work they did and I will definitely use them again!
Description of Work: He cleaned one set of stairs and 3 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Helene J.
07/2014
5.0
carpet cleaners
  + -1 more
Matt and his assistant arrived on time and went right to work. They cleaned the carpets in our family room, long hallway, and two bedrooms. We have used their services several times and they always do a good job. They are neat and careful of our things. We will use them again.
Description of Work: cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra M.
07/2014
5.0
carpet cleaners
  + -1 more
It was a good experience. So professional and considerate of your home. Didn't leave door wide open but used doorstop and wore booties. Really good job and would use again.
Description of Work: I asked him to add scotch guard and there was an additional room. The cost includes the $99 purchase of coupon as we'll.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Wilma R.
07/2014
5.0
carpet cleaners
  + -1 more
I bought the deal online and paid for it. I had renters moving in in 5 days and did not realize they needed the cleaning date to be a week out. I explained that to Matt in an email and told him I would appreciate it if he could get me in a little early but understand if it is not possible. Boght the deal on Friday and he called me Monday morning and cleaned it Monday afternoon. He did a wonderful job, it could not have been better. I will definately call him again.
Description of Work: Cleaned 2 bedrooms, stairway, a livingroom and hall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tonja B.
07/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
I worked with Mike and he was very professional. He answered all calls and scheduled us promptly. He called me an hour before they were supposed to be at the house and said they were free and could come early, which was great! He and his employee were very professional and courtious. They went over areas to be cleaned and did not pressure me for any additional services. They put plastic protectors on the chair and table legs to protect from cleaner. They also were very courteous in cleaning up sprayed cleaner on my hardwood floors and advised me the more fans the better for the drying of the carpets correctly. I would defintely use them again, very happy with their services. I would highly recommend them.
Description of Work: The provided cleaned three rooms and a set of stairs. They pretreated, raked, shampooed and dried the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Muhamed G.
07/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Matt showed up on time at 7pm when our stores closes and finished with in an hour. Everything went according to plan.
Description of Work: I was looking for somebody to clean the carpet at one of our Boost Mobile stores. I ended giving the job to Matt. He was an honest, friendly guy who gets the job done right and will not cheat you out your money. I will use his service again in the future for our other 9 stores we operate. Good job Matt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Carolyn M.
07/2014
5.0
carpet cleaners
  + -1 more
Was able to flex around my limited time frame, very polite and responsive
Description of Work: VERY responsive and courteous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brad S.
07/2014
5.0
carpet cleaners
  + -1 more
Outstanding service. Already booked again to do more work!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Norma J.
07/2014
5.0
carpet cleaners
  + -1 more
Was a very pleasant and did everything we asked of him.
Description of Work: Did a great job for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

mary R.
07/2014
5.0
carpet cleaners
  + -1 more
He emailed me first and asked if I lived in Illinois, to which I replied yes. He was apologetic & nice but told me that they don't work in Illinois, so I have canceled the deal.
Description of Work: I purchased a Big Deal for carpet cleaning.
Rating CategoryRating out of 5
$99

carol Z.
07/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
They communicated clearly, responded to a phone call immediatel, followed up as they promised. They were punctual, professional, and thorough. The owner didn't try to charge extra for anthing, and clearly was vested in doing a great job (without air conditioning!). These guys were terrific and I would highly recommend them! Caroline
Description of Work: Provider cleaned four heavily trafficed areas that had been soiled by our pets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kelly S.
07/2014
5.0
carpet cleaners
  + -1 more
Very pleased with the job that Matt and Ray did. I had some challenges with pet stains and they did a great job in cleaning them and making everything smell nicer! Very punctual and gave me a call about 1/2 hour before he arrived which was great because it gave me a chance to get my pets taken care of. Would recommend this company to everyone!
Description of Work: Cleaned and deodorized carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Rachel N.
06/2014
5.0
carpet cleaners
  + -1 more
Scheduling was pretty easy and they were able to come within a week of when I called. What I appreciated is that they didn’t try to sell me on additional services that I didn’t need. Matt was willing to help move small furniture and put protectors under the legs under all the furniture. They were very considerate.
Description of Work: They cleaned the carpeting in the stairs, living room, dining room, family room and four bedrooms. The work took the owner and his assistant 2 ½ hours to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alice D.
06/2014
5.0
carpet cleaners
  + -1 more
Matt was able to schedule the cleaning within a week. He called me the morning of the cleaning to see if he could come a little earlier which was fine with me. He called me again to let me know he was on this way and would be here within 20 min and he was. I showed him the areas with pet stain and he pretreated those areas. He asked what areas I wanted cleaned and what furniture needed to be moved. He placed the furniture on blocks to ensure the wood would not be exposed to the dampness. He set up my fans to assist in the drying of the carpet which was dry within 4 hours. I have light color carpet which looked nice after the cleaning. My grandson came over the next morning and complimented that the carpet looked nice. I have had my carpet cleaned several times over the years by Carpet Care Experts and have been very pleased with their cleaning. I had Matt clean my son's carpet prior to a Christmas party last year and my son and his wife were very happy with the cleaning. I will continue to have Matt clean my carpets!!
Description of Work: Cleaned carpet in four areas of my house. Also treated pet stains & deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Paul P.
06/2014
5.0
carpet cleaners
  + -1 more
Matt was wonderful to work with! He was in touch that morning to confirm the appointment time, and he and his helper were friendly, professional, and efficient. Our carpet looks great; I would definitely use this company again.
Description of Work: Carpet cleaning deal for 4 areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Colleen E.
06/2014
5.0
carpet cleaners
  + -1 more
Matt gives great customer service. He is very attentive and responsive and he kept me in the loop regarding his schedule the whole time. He did not give me some 4 hour window for his arrival, but cited directly the approximate time he would be at my house. At the last minute, I asked if he could also clean two small area rugs that I had, that my dog urinated all over. He said he would without hesitation and he did not charge extra to do so. He was very prompt and the carpets looked great afterward!! I would recommend his services to anyone and will definitely be using him again the next time I get my carpets cleaned.
Description of Work: He came and cleaned all of the carpet in our basement and the steps leading down to the basement. He also cleaned some small area rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed