Carpet Care Experts

Carpet Cleaning, Auto Detailing, Floor Cleaning and Waxing,

About us

Carpet Care Experts is an independently owned and operated business and we have been in the carpet cleaning industry for 17 years. Our service is 100% guaranteed and if you are not satisfied we will come back free of charge until you are satisfied. Our company is insured for the safety and protection of your home or business. We are located in the St. Louis Region. There is no job too big or too small.

Business highlights

18 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.

Services we don't offer

Air Duct Cleaning, Stripping of wax floors and hardwood.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9618 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 101-125 of 618 reviews

Donna K.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Capets were cleaned . Very coutueous, called ahead to confirm time of arrival, worked quickly and professionally. Date of service is estimated
Description of Work: Cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher '.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Cleaned all the carpet in our home. Great personality, great job. Well done.
Description of Work: Prof carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robert L.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Great carpet cleaners! They took their time and did a great job!
Description of Work: They cleaned all the carpets in the house as well as an upholster chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sarah C.
12/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
Matt and his crew were excellent! We had significant pet odor issues and Matt went the extra mile to take care of them. We was personable and got the job done. I highly recommend Matt and his company.
Description of Work: Cleaned our third floor and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ed P.
12/2014
5.0
auto detailing, carpet cleaners
  + 0 more
Matt and Ray came to the house at the designated time. They pretreated spots on the carpet, then clean and sanitized the carpet. It took them about an hour. They were efficient, courteous and went about the job like they had done it a million times before. The price was excellent and we did not have to put up with the Stanley Steamer pressure tactic to buy a bunch of unneeded extras. The price was just outstanding. Stanley Steamer, in the past has charged us over $200.00. Matt charged just $40 per room. You cannot beat that price. Would we use this company again, you bet. They were the best.
Description of Work: Cleaned and sanitized carpet in three rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James W.
12/2014
5.0
carpet cleaners
  + -1 more
On time , fast service with excellent results. Highly recommended. Eligible for your highest reward.
Description of Work: Excellent service and results in every way. Highly recommend this service. Our carpet looks new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan P.
11/2014
5.0
auto detailing, carpet cleaners
  + 0 more
It was seamless. First off I contacted the owner (Matt) via email and phone a few times regarding some questions I had before I scheduled the service. He responded to my emails promptly and always answered his phone personally. All my questions were answered and I was able to get the service scheduled for my desired date. He and his assistant arrived on time and we did a walk through of all the areas that were to be cleaned. Not only were the carpets cleaned impeccably but all the baseboards were vacuumed as well. They both wore paper coverings over their shoes and wiped up any water on my floors which was very minimal. After the job was complete we did another walk through to make sure I was satisfied which of course I was. I don't know that my carpets have been this clean in a long time (and I have them done about twice a year) ! Matt and Ray were very professional and I felt completely at ease having them in my home. I was never approached on having additional services performed (scotchguard etc...) so felt no pressure at all which was a very nice change to most of my experiences with other companies. Aside from the wonderful clean carpets, you would never know they had been there as they cleaned up and left my home as it was before they arrived. Carpet Care Experts will remain my go to from now on!! If you're looking for quality results at an affordable rate, this is the company to call!!
Description of Work: steamed cleaned 3 rooms, stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

SARA JANE M.
11/2014
5.0
carpet cleaners
  + -1 more
I purchased a Big Deal with them, and they did a great job!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy D.
11/2014
5.0
carpet cleaners
  + -1 more
I thought that Matt and his helper did an excellent job. Matt returned my call, was on time for the appointment and did an excellent, excellent job of cleaning my carpets. He was professional and really seemed personally concerned that I was happy with the job he did. I felt that Matt was seriously concerned that I was pleased with the work he did.
Description of Work: The provider cleaned my stairs and hallway and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kevin M.
11/2014
5.0
carpet cleaners
  + -1 more
As others have written, he called to say he could arrive early, if that was okay with us, and he did. The job was a tough one: the room and hallway were repeated recipients of dog urine from two puppies. I actually was not expecting anyone to salvage these areas. The area was much less than the intro coupon would have covered but I was happy to pay that for thorough treatment, hoping mostly that the smell would be noticeably reduced. My daughter was present throughout, and she told me later how hard he had worked. The smells were greatly reduced in both locations, and the appearance was much improved. He fully met my expectations. In fact, I am going to call him, again, after filing this review!
Description of Work: Cleaned dining room an a hall carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Vickie R.
11/2014
5.0
carpet cleaners
  + -1 more
The owner, Matt, excellent. He even called to see if he could come early to the appointment because he finished another job early. I would recommend him.
Description of Work: I purchased a Big Deal for $99 Carpet Cleaning and Deodorizing for Four Areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James C.
11/2014
5.0
carpet cleaners
  + -1 more
Matt was on time, explained everything, did a great job and was in and out quickly. He was very concerned about us being satisfied. I look forward to using him in the future.
Description of Work: Cleaned carpet in two rooms and basement stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary Q.
10/2014
5.0
carpet cleaners
  + -1 more
My carpet was dirty and Matt did an excellent job. It took him 45 minutes to clean my carpet and the stairs. I will definitely use him again.
Description of Work: 1 room carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

James S.
10/2014
5.0
carpet cleaners
  + -1 more
Family room had a few bad stains. Afterwards, carpets look like new. Great job for a great price.
Description of Work: Cleaned carpets in family room, bedroom, and office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Penny H.
10/2014
5.0
carpet cleaners
  + -1 more
Matt and his assistant were amazing. We moved into a house that had red and orange drink stains in two of the bedrooms. While they weren't able to remove the stains, they certainly did what they could. They even cleaned a stain off the baseboard in one of the closets! The carpet looked and smelled a lot better when they were finished.
Description of Work: Matt and his assistant cleaned and deodorized 3 bedrooms, loft area and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John L.
10/2014
5.0
carpet cleaners
  + -1 more
Carpet Care Experts (CCE) did a superb and thorough job! Matt and his assistant accommodated our schedule--provided cleaning services on a Saturday morning so we didn?t have to miss work--and arrived on time. They discussed with us our cleaning needs and did not try to sell us additional services or surprise us with any unanticipated surcharges. CCE has excellent and effective cleaning equipment and carefully positioned it in our home up multiple flights of stairs and landings without nicking or scuffing walls. CCE also protected our woodwork corners. Our carpet, especially on the heavily trafficked stairs, looks brand new again! My wife and I are delighted with the service we received from CCE and will certainly use this company in the future for all our carpet and upholstery cleaning projects.
Description of Work: Professionally deep cleaned light-colored carpet in three bedrooms, hallways, and two flights of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Shannon S.
10/2014
5.0
auto repair, carpet cleaners
  + 0 more
They showed up on time and cleaned the carpets in my Motor home. Matt and his assistant were professional and took great care not to damage anything in the Motor home. The did a great job cleaning the carpets.
Description of Work: Cleaned the carpet in my Motorhome

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Shannon S.
10/2014
5.0
carpet cleaners
  + -1 more
This is the second time i have use this company to clean my carpets. They do an excellent job and will use them again
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie B.
09/2014
5.0
carpet cleaners
  + -1 more
I wasn't present when the work was completed, but my son was very impressed with the service. They arrived on time, worked quickly and thoroughly, and did a good job. Furthermore, the carpet dried quickly shortly after they left.
Description of Work: I purchased a deal for them to clean and deodorize some carpet at my son's condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carrie P.
09/2014
5.0
carpet cleaners
  + -1 more
Very professional and efficient. I would definitely use them again!
Description of Work: Cleaned upstairs carpets and carpet on stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Michael & Hilary B.
09/2014
5.0
carpet cleaners
  + -1 more
We love this guy! Our house is in constant use by 2 dogs, 3 kids and their friends and whatever adults happen to be dropping in. Our living room is our main go-to place and it had plenty of signs of use - Matt made it look like new! Same with bedrooms, stairs and hallways! I felt as though our house had undergone a total cleaning - it looked and smelled so much better! We found that Matt is honest, a hard worker and delivers what he says he will deliver. We are planning our next (quarterly) cleaning, soon!
Description of Work: cleaned and deodorized and took out pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ellicia Q.
09/2014
5.0
carpet cleaners
  + -1 more
Matt and his team are very punctual and thorough. The service is excellent and always gets my carpets back to their original color.
Description of Work: Pristine carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lenore D.
09/2014
4.0
carpet cleaners, floor cleaning
  + 0 more
It was good. They didn’t move the little things around very much. They sent one tech.
Description of Work: I bought a deal for only $175 for Whole House Carpet Cleaning, Including Stairs!

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Adam W.
09/2014
5.0
carpet cleaners
  + -1 more
All went well. I'm planning to use them again
Description of Work: .Carpet cleaning in house + in car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Donald M.
08/2014
5.0
carpet cleaners
  + -1 more
Provider did a very good job. Was detail oriented and really went the extra mile.
Description of Work: Cleaned carpets in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Auto Detailing,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Auto Service,
Water & Smoke Damage

FAQ

Carpet Care Experts is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: Closed

Carpet Care Experts accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Care Experts offers free project estimates.
Yes, Carpet Care Experts offers eco-friendly accreditations.
No, Carpet Care Experts does not offer a senior discount.
No, Carpet Care Experts does not offer emergency services.
No, Carpet Care Experts does not offer warranties.
Carpet Care Experts offers the following services: Carpet & Upholstery Cleaning – Car Detailing, Furniture, Pet Stains, Odor Removal, & Exterior Polishing.
Air Duct Cleaning, Stripping of wax floors and hardwood.

Contact information

1301 Woodland Oaks Dr, Ballwin, MO 63021

www.carpetcareexpertsstl.com

Service hours

Sunday:
Closed
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
Closed