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C & L QUALITY SERVICE

Air Duct Cleaning, Chimney Sweep, Mold Testing & Remediation

About us

We are a locally owned business that performs all of our own work. We offer Senior and Veteran discounts and discounts for repeat customer's

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

AIR DUCT CLEANING AND SANITIZING, DRYER VENT CLEANING AND REPAIR, CHIMNEY SWEEPING, MOLD TESTING, MOLD REMEDIATION

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-11 of 11 reviews

Jennifer M.
02/2018
5.0
chimney sweep
  + -1 more
Service was great. Price was comparable. On time, no problems
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry W.
11/2017
3.0
air duct cleaning
  + -1 more
I am unable to address the quality of the work as the work was done inside of the duct system which I am unable to see. I have to take the word of the technician that the system is clean and that the sanatizer was applied. While the technician was amiable he did not cover is boots when going inside and outside of the house unlike other vendors I have used. It would have been a little more assuring if the technician had a company shirt with a logo showing professionalism.
Description of Work: Air duct cleaning work was completed..

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$360

Response from C & L QUALITY SERVICE
I don't normally like to make an excuse for any negative review, but in this instance I feel the need. It is our practice to wear a uniformed shirt and booties into every customer's home. Unfortunately I had to send this employee to perform a mold estimate first that morning. Due to the nature of that appointment he could not wear his uniform or booties into the second home. We do treat every customer's home with respect and we will be certain that our employees have enough backups to assure that this does not happen again.

PHILIP T.
10/2015
5.0
chimney sweep, air duct cleaning
  + 0 more
.Very well. Me and my family are very please with the results. Everything smells so very fresh and healthy. We did air quality test before and after. The pretest came back elevated with several strains of mold which was a concern due to health issues with our family members. Post test proved that the air quality was no longer elevated, and the mold spores was eliminated. Thank you so much for helping us.
Description of Work: They installed a new sump pump, fixed leaking foundation. Remediated mold issue growing on walls and floor joist. Cleaned and sanitized furnace/ventilation system, Cleaned carpeting, upholstery and dryer vent as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,998

Dan V.
09/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: A rental property of mine flooded due to massive rain this summer. C & L provided mold remediation services as well as air duct cleaning services for a very affordable rate. The tenants and I were very pleased with every aspect of this business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Marsha D.
05/2015
5.0
I got 3 bids on a mold remeiation project. While C&L was not the least expensive, their bid was the most thorough. Liz & Brian answered all of my questions completely and with patience. When I left town unexpectidly, the project was completed when I returned. I was impressed and releaved to see results beyond my expectations. They will be starting 3 other projects in my home next week and I have referred them to two other friends.
Description of Work: Mold remediation (in two separate areas) plus exterior repairs to prevent occurances in the future. Expertise and results were worth the price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dan V.
10/2014
5.0
air duct cleaning
  + -1 more
Job started with mold testing, which we were pretty certain as all of our family was continuously getting sick. After receiving the Air Quality Analysis, the company proposed a scope of work 1000's less than many other company's we contacted. Again, not anything anyone can prepare for, but if it happens, I would highly recommend C and L Quality Services
Description of Work: I contracted company for mold testing and then remediation after screening numerous from the BBB website. I ended up being happy from the first contact. I didn't want to spend this money, but the phone staff, estimator, and help made a very bad situation better. No one plans for a mold problem, but this company made it tolerable. Very professional and very efficient. Within Budget and not as expensive as the nation wide company's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kathy D.
10/2014
5.0
air duct cleaning
  + -1 more
Very happy with my service will use again and recommend to anyone.
Description of Work: Had a serious mold problem in my basement. The co. was extremely professional. Completed job in time and for the quoted price. Because of the mold problem i also had my air duct system cleaned very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

ADAM H.
10/2008
5.0
It went extremely smoothly. I should say that before we contacted this company, my wife did a considerable amount of work to scrub some mold off the concrete walls in a storage room, remove a small privacy wall that she suspected contained mold, and tear out some drywall in another suspect wall. We wanted them to spray in about four different areas, including the places she'd cleaned or taken out walls/drywall. Brian came out within a day of our calling them, and fortunately he charged us for just one spraying service despite spraying multiple places(because each place was fairly small). Basically, he sprayed the sanitizer in a fog form and suggested we stay out of the area for a few hours. There was essentially no mess involved, and the entire job took less than 30 minutes.
Description of Work: They sprayed an antimicrobial sanitizer in a few areas of our basement where my wife had identified mold(This is the second time we've had this company out to do this-the first was in an entirely different part of our house).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ANNE C.
11/2006
5.0
Their approach was different from other companies. We decided not to go with them, due to the different process, because we had already had a reaction to the mold, and the way they would have taken care of the mold would, while proven effective, have given more possibility for further reactions. The price was fair though.
Description of Work: We had them out to estimate a mold re mediation evaluation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


JULIE D.
10/2006
5.0
air duct cleaning
  + -1 more
C&L Quality service cleaned all the supply vents, return vents, air ducts, and dryer vents in our new house before we moved in. The estimator, Liz, arrived promptly for the appointment and presented us with the estimate before leaving. We did receive a $200 discount because the job was done before we moved in, and the house was vacant. She also estimated that the job would take about four hours. The gentleman who cleaned the vents arrived on time, and there was no change in the estimated price. The job took less time than estimated, approximately 3 hours. He did his job quickly and efficiently, and it was a real plus having the house vacant for the duct cleaning.
Description of Work: They cleaned all air ducts and dryer vents in our new home prior to moving in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$985

Response from C & L QUALITY SERVICE
Our pricing may appear to be higher than the companies that advertise using coupons. However, we are upfront about our prices. We are licensed, bonded and insured, which some companies do not afford, thus allowing them to offer a lower price.

02/2006
5.0
air duct cleaning
  + -1 more
I FELT THAT THE MEN DID A VERY GOOD AND THROUGH JOB. THEY SPENT OVER FOUR HOURS WORKING, CLEANED UP NICELY AFTER THEMSELVES; SHOWED ME WHAT THEY'D DONE AND EXPLAINED EVERYTHING. THE ONLY PROBLEM WAS A DISCREPANCY ABOUT THE PRICE AFTER THEY WERE DONE.
Description of Work: TWO MEN CAME TO THE HOUSE, REMOVED ALL THE VENT COVERS, HOOKED A BIG VACUUM CLEANER UP TO THE FURNACE AND CLEANED OUT ALL OF THE VENTS IN OUR HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from C & L QUALITY SERVICE
Our pricing is soley based upon how many vents are in a home. We provide a quote based upon what the home owner tells us. The price was different for this customer due to the fact that the home had more vents than we were originally told.

    Contact information

    714 VALLEY VIEW DR, Ballwin, MO 63011

    www.clqualityservices.com

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Air Duct Cleaning,
    Chimney Sweep,
    Mold Testing & Remediation

    FAQ

    C & L QUALITY SERVICE is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 3:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 6:00 PM

    C & L QUALITY SERVICE accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, C & L QUALITY SERVICE offers free project estimates.
    No, C & L QUALITY SERVICE does not offer eco-friendly accreditations.
    No, C & L QUALITY SERVICE does not offer a senior discount.
    Yes, C & L QUALITY SERVICE offers emergency services.
    No, C & L QUALITY SERVICE does not offer warranties.
    C & L QUALITY SERVICE offers the following services: AIR DUCT CLEANING AND SANITIZING, DRYER VENT CLEANING AND REPAIR, CHIMNEY SWEEPING, MOLD TESTING, MOLD REMEDIATION
    ask for details

    Contact information

    714 VALLEY VIEW DR, Ballwin, MO 63011

    www.clqualityservices.com

    Service hours

    Sunday:
    9:00 AM - 3:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 6:00 PM