A BreatheRite Carpet & Air Duct Cleaning Co LLC

I had originally purchased a Groupon for another company for duct cleaning, they came out and did their work, and that technician found some more issues with my furnace that needed some more expertise. He said he had a colleague who was just the guy to help us. That’s where Richard came in! He came to my house on a Sunday and spent almost the entire day fixing our problem from start to finish. He explained everything he was doing in great detail, and even gave my husband some really helpful tips on what to do to maintain the work that was done. He even went above and beyond and fixed our screen door (which hadn’t latched properly since we bought our house) and told us how to fix our kitchen faucet. I was so pleased with the amazing service and great value. Highly recommend!!

Prompt, thorough service to clean the ductwork in our new home.

Our 100+ year-old house was upgraded sometime in the mid-eighties with central heat and air. We bought the house in 1989 and have done extensive remodeling, but no duct cleaning. Breathe-Rite cleaned all the ducts, both supply and return. In addition, they cleaned approximately 900 square feet of carpeting. Said carpeting was old and wrinkled. They stretched it and trimmed off the excess (for a fee, of course). My recliner was somewhat dirty and had cat hair on it. They cleaned that as well. The most impressive job was when they removed the furnace squirrel cage and took it to a car wash to clean it out. The furnace is about 13 years old and was never cleaned so well. It truly looked brand new when they brought it back. One guy showed up about noon, but soon had three others on site due to the large volume of work. They finally finished about 10 pm. The 20 year-old carpet looks brand new. My chair is factory-clean. I can't attest to how clean the ductwork is, but I have faith in their work based on the results elsewhere. The entire crew worked tirelessly and without complaint until the whole job was complete. We spent serious money, and I feel like we got our money's worth.

I purchased a groupon for breathe rite to clean a rental house I have. It was easy to get an appointment, the secretary that set it up was very nice and amicable. But then the problem came with the actual cleaners. They called and had gotten done with their previous job early, so my husband came home from work TWO hours early to accommodate them. They were jerks from the moment they came in, so much so that my nine year old daughter mentioned and quot;how rude those guys were.and quot; My husband left early, before the job was done. When I came back two days later, the carpet was still very dirty, and they had clearly poured the dirty water DOWN THE TUB! They couldn't walk ten more steps and dump it outside??? No, down the tub, which now drains slowly. They denied doing that when my husband called back to complain, but who else dumped dirty water with carpet remnants down the drain? And yes, the carpet was very dirty to begin with, but I came back and went over the stairs with a borrowed carpet cleaner, and got pure black water up, so how much did they really do? So we've asked them to go back over and clean again, and stand by their service. We played phone tag with them a couple times, but after that, my husband called multiple times and couldn't get anyone to call him back. So basically, they have extremely rude workers, who do a poor job cleaning. Why would anyone want that?

They were excellent! I had a groupin that had actually expired a few days before but they honored it. Cleaned a larger area than I expected. At my request he have me an inspection of air ducts and furnace. Took the time to do a thorough job. I will definitely use their company again.

We found this provider via one of those deal of the day recommendation services prior to joining Angie's List. In other words we had no basis for choosing A BreatheRite other than an advertised price discount. We couldn't have been more surprised and pleased. The technician arrived on time, was courteous and went straight to work. We were astonished that unlike other providers we had used in the past, the A BreatheRite technician took the necessary time to eradicate stains and other signs of wear and tear on the carpets rather than giving the carpets a and quot;once overand quot; treatment. Stains that had been there for years which had been previously and quot;treatedand quot; disappeared. All of the tougher stains in the basement are gone. The stains in the basement that the technician warned might reappear somewhat due to their location have not returned. When he left, we hardly knew he had been there, except fore the clean, but not overpowering scent throughout the house and the remarkable change in the overall appearance of the carpeted floors. The deep red fabric of our Lazy Boy recliner has been brought back to life. Our house looks almost as if we had it re-carpeted. We are very pleased and will definitely talk positively about this company to our friends and family.

We bought a Groupon for BreatheRite to clean 3 rooms of carpet. The first time I called to make an appointment, I had to leave a voice mail message which was never returned. A couple of weeks later, I left another voice mail message stating that my first message was not returned, but that I would like to set an appointment for carpet cleaning. I received a callback a day or two later and an appointment was set for 9:00 a.m. on an agreed-upon date. At 9:15 a.m. the date of the appointment, I called the company (Note: they did not call me; I had to call them) and spoke with Tracy who told me that 2 of their technicians just called in sick (at 9 a.m., when they were supposed to be at our home) and they would not be coming out as scheduled that day. I asked whether they had backup technicians to cover the appointment and Tracy said no, they would just have to reschedule for 3 to 4 days later that week. Even though a carpet cleaning business should obviously know this, I explained that we had, of course, disassembled beds and moved furniture in order to prepare for the carpet cleaning, and it would be extremely inconvenient to the family for the house to remain that way for 3 or 4 days. Tracy was unapologetic and said there was nothing they could do, they do not expect their technicians to come in sick (unwarranted comment, considering I asked about backup technicians). When I commented that was not a very good way to run a business and pressed for an earlier reschedule, Tracy became rude and argumentative. Finally, she said they could send someone out the next day, between 1 and 4 p.m. to which we agreed. The next morning an inch of snow had fallen overnight, which the Streets Department had cleared by 7:30 a.m. The sun was out, melting more of the light snowfall, when Tracy called at 8:54 a.m. to tell us that "due to the weather, we are not sending our crews out today." Surprised, I stated that the streets were already clear, and reminded her that our home was in disarray to accommodate the carpet cleaning appointment, to which she replied "We're just not going to take a chance with our guys out driving today." I asked what alternative she was offering. Tracy then said "Just turn in your Groupon for credit; I'm not going to send our guys out." BreatheRite, then, simply refused to honor the contract they had entered into with Groupon and thereby with me. BreathRite conducts itself unprofessionally by (1) untimely response to customer calls and poor customer relations; (2) not having sufficient staff to backup employees calling in sick; (3) cancelling appointments if the streets are wet; and (4) outright and arbitrarily refusing to honor contracted services. For these reasons, I would have to advise anyone who asked not to use BreatheRite Carpet and Air Duct Cleaning.

They did a great job. I was happy with their service and I didn't have any problem. The interactions with the provider was good.

When he explained that it was for only carpets. I asked what the difference was between an area rug and carpets. He explained that there were many differences between the two. So i said that was completely fine, and that is when I asked for a refund, which was when he went completely ballistic, swearing at me, calling me explicit names and he even threatened to fight me outside.

Kris & Tim were running early so they called to advise. They were very professional and knowledgeable. Kris suggested a deep cleaning stain treatment and offered at a discounted price. The work was well done. I am very satisfied.

I had a good experience. They did a fine job. He was just trying to sell me on all the other things he did. He was going to look at the vents and the furnace; he was going to do, supposedly, a inspection, but he had a bad leg, so I ended up pulling the dryer out, disconnecting it and then cleaning it out. But I got them for the carpet cleaning. And then there was all these other little costs, like, the stairs - these are stairs - they were saying, that's not the stairs, that's not considered the hallway and the bedroom, so these are going to be so much price from each one of these stairs and the landing is different, so that's going to be added on. I mean I got it done; I mean, they did a good job, but. They knew what they were doing. They were, supposedly, familiar with the chemicals they're putting on to get down stains - so that was a good thing - putting down what chemicals to get out what stains that was on the carpet. The carpets were clean and then some of them had to be treated, you know, some had coffee stains or whatever. When you add in everything into that, their price was comparable to everyone else. The quality was good. We had an appointment and they were there.

Very professional. Technician was very friendly. Discussed cleaning of cold air returns @$15 each; so, I requested that he clean the two. I had already paid $59 for the Living Social promo.

To help the process go faster and to increase the quality of the results have all of the furniture moved (that you want moved) before they arrive. This allows them to work straight through. If you are not capable they will move smaller items of furniture.

Excellent job! BreatheRite Carpet was responsive, informative and thorough. Owner Tracy Barhorst bent over backwards to meet my timeline and Kris Laurence was prompt, thorough and took great care to remove stains from my carpet. I definitely will recommend them to my neighbors. It was an excellent value with superb results.

It was a very successful cleaning

Very knowledgeable and thorough, extremely friendly.

carpets look good - seem clean

Good experience. Worked quickly and efficiently.

They arrived within the time scheduled, walked through, made recommendations, very courteous, informative, walked me through the process. After completing first room, asked me to inspect to determine if it met my satisfaction. Great job.

In terms of getting our carpets clean at a fair price and punctuality, I would definitely use them again. The only reason I marked and quot;Band quot; for professionalism, is I don't think they get under the edges of furniture/don't put furniture up on foam blocks as have some previous companies I've used and they left a puddle of dirty water in the hallway when they left. Still, no biggie. Carpet was cleaned well at a good price.

On time, professional. Reasonably priced.

I had purchased a Groupon which was to cover three rooms of carpet cleaning. However, after the guys arrived, they informed me that my carpets would require a deep cleaning which would cost additional money. I agreed to the up charge and they performed the work. I was happy with the job they did, although I couldn't help but feel that I had been overcharged after it was all said and done.

I purchased a voucher through Google Offers for a discounted rate of $39 to clean three rooms. Their team was about an hour late for our appointment but they did call about 30-60 minutes prior to our appointment to let me know they were running late. Two employees came in to provide the service. They moved around small furniture to do the cleaning. I wish they had also moved the couches, however. They did try to offer an upgrade clean with teflon which I declined. They were not pushy, however. They also inspected my vents (on their own, I didn't ask for it) and stated that my vents looked clean and didn't need to be cleaned. I appreciate their honesty... many others may suggest needless cleaning. I would use their service again, as I felt their cleaning was good and they were honest.

The carpets were really dirty with pet urine stains as well as day to day stains. He explained the process and the fact because of the bad conditions it needed a more deep cleaning. After he got done the carpet looked like new! Very professional, and excellent service. You must try them!

However, when I called to schedule the appointment for a specific time and date, it was put on their schedule for the day afterwards, despite the fact that I emailed a confirmation of the time and date I had requested. When they did not come or call, I called them and they did work it out to still come that date, but later.