He didn't show on time, he actually didn't finish the job, he walked away from the job and I had a different contractor finish the job. He's not professional and a nightmare experience. I've had to have a lot of people redo a lot of work that he's done. He's a little better at pricing. I feel bad for anybody who does use him because they'll have to do the job twice.
Description of Work: I used SMG Construction 6 years ago. We had him do our kitchen and the hardwood floors.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$40,000
Response from SMG construction
It is true this was a night mare experience. The kloppels were more than difficult clients to deal with. I and my crew did show on time everyday. Were questioned contiously for the work we did. Did a lot more for them than what is described here. painting of entire home, bathroom addition, and yes the hardwood floors and kitchen. Work was completed all the way to punch out.I was refused payments throughout this project and was refused final payments. The hardwood work was done by a sub contractor who was paid in full and at the point in time this home owner was happy with the work. The Kitchen was competed as was the bathroom. And all the living spaces.only work left uncompleted was the punch out. I will say the same if you are a contractor these clients are not anyone you want work for. Especially if you want to be respected and paid in full.
Shaun A.
07/2012
1.0
remodeling, home builders
+ 0 more
Started the remodel in the bathroom, gutted the bathrood and left to bid on other projects. Bathroom was not finished when he left to help another contractor. Tore out all the drywell(walls and ceiling), pull all the electrical out. Came back to "finish" the bathroom and took off again. On about 11/04/09 left message that the work on my project was to be done at which time he walked off the job. On 11/11/09 Discontinue the working with the company. Had a county inspector in to inspect that work and the plumbing did not pass.
Description of Work: Was to do a total gut remodel of the home starting with the only bathroom.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Response from SMG construction
In This instance, The jobs were two seperate contracts. Bathroom was one job, and was completed to homeowners satifactionAnd payed in full. The rest of the remoldel of her home, which did included all the dry wall electrical and plumbing in whole house was a seperate project all together. We were allowed if you will to put six days in before she started the problems. In those six days we gutted, reframed, electrified, and had all but six sheets of drywall hung. The homeowner had decided hat that wasnt good enough for her, and called in outside guys to come in and evaluate the situation, which ended in a dicussion with myself, her and them. At which time I walked away with pay for the time i had put in up to that point. I did what was asked of me and then some for her, but no matter how hard I worked or what I did she was, from day one looking for reasons to fire me. We split this job on an agreement that it wasnt going to work for either of us.
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Service Categories
Kitchen and Bath Remodeling,
Homebuilders,
General Remodeling,
Hardwood Flooring Sales and Installation
FAQ
SMG construction is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
SMG construction accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, SMG construction offers free project estimates.
No, SMG construction does not offer eco-friendly accreditations.
No, SMG construction does not offer a senior discount.
No, SMG construction does not offer emergency services.
No, SMG construction does not offer warranties.
SMG construction offers the following services: All pertaining to your home