Shelby Roofing & Exteriors

Still working on the repair.

Everything went smoothly

Great

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Excellent job.

Excellent price and workmanship

Quick and professional.

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Scheduled to have Shelby come out to look at a leak I was having over a window. They came out in a couple days. The person not only did an inspection of the window roof, but also of the main roof. He explained what he thought was causing the leak, and how they were about 2 weeks out on repairs. He even mentioned some issues the roof might have down the road, but did try to sell me any more work. Less then 2 weeks I got a call saying they had an opening and they could do the work early. The work was done on a third story, so I cant really inspect their work. The window is not leaking anymore so I would say it was successful! This was a beyond easy process to get the work done. Quick to respond for an inspection/estimate, and quicker to do the actual repair. (no frills or hidden charges) I will be using Shelby for any future work.

Things went well. A good deal of pre-planning and discussion occurred, during which both Christian and Josh were very professional. Removal of existing roofing was timely and neat. Replacement of new material was also done quickly. There was a delay between roofing and the soffit/fascia work, which allowed pests to return, which is the only reason for the B in Punctuality. Remaining work was completed through some rough weather, which we appreciated. All personnel were pleasant and courteous. Clean up was well done.

We were concerned about our roof after a hail storm because a lot of houses in our neighborhood we getting new roofs after the storm. I called Christian and he said he couldn't get to it right away because he was so busy. I said whenever you can is fine. He came out a couple days later and inspected it. He said the roof was fine, but we had a couple issues with flashing around vent stacks. I wasn't home at the time and asked him if he could come back when I was. He said sure, just give him a call. I called one day when I was home and he showed up and fixed the problem. Christian was very professional, kept lines of communication open and always answered the phone when I called. I'll use him again when our roof does need to be replaced.

Everything went well.

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Christian was on schedule for bid, worked directly with my insurance company. Roofers were on time, polite, meticulous and they did a great job. They finished in 2 days and cleaned up everything. You wouldn't even know they were here. It looks great.

dMy wife noticed some water dripping from the ceiling of the all season room where the wood burning stove chimney goes through the ceiling. She pointed out the leak to me and I called Christian Harbart one of the owners of Shelby Roofing. Shelby had installed a new roof in July 0f 2013. It was late in the afternoon when I called and Christian said he would try to get by that night or would make it in the morning for sure. He arrived as promised around 9:00 AM. Immediately climbed p on the roof and re-caulked around the flashing around the chimney of the wood burning stove. We both concur that the leak was the result of straight line winds with considerable rainfall that blew the water sideways and into and under the flashing. Regardless of that he made the repairs with no complaint, no charge and with a very pleasant attitude. I wrote up a great review for Christian shortly after they completed the work and as promised "if you ever have any problems don't hesitate to call me". How often we hear those words but seldom are they followed. Shelby Roofing does outstanding work and stands behind the job they do.

The owner was prompt to come out and give a quote-professional, personable, knowledgable. The team arrived as planned and got right to work and finished as planned and did a good clean up job.

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Christian volunteered to meet the adjuster if I would call him and let him know when the adjuster would be by. Christian arrived approximately one half hour before the adjuster and did a very thorough examination of the roof. When the adjuster arrived, Christian mentioned that he had worked with him before. They both went up on the roof and remained up there for approximately 45 minutes. When they came back down Christian told me he thought I was going to get a new roof. The adjuster went out to his vehicle and produced a partial check to cover a new roof and new Leaf Guard gutters. We were in the middle of a considerable amount of rain and Christian said since they were doing new decking they couldn't work in rainy conditions. Christian called every day and updated me on when they intended to start based on the weather forecast. Finally the day came to begin and 6 men appeared to tackle the job. The entire crew was punctual, courteous, cleaned up the premises each day and were extremely thoughtful about inconveniencing us. It was very hot during the entire process and we offered the men drinks throughout the day. They were always very gracious in accepting our beverages and thanked us at the time of receipt and before they left each day. We couldn't be happier with the job. Everything turned out better than expected and Christian was by our side every step of the way. He stopped by after the job was complete and went over the invoice very thoroughly explaining what the insurance was paying for and what our obligation was. He took care of getting needed documents to the adjuster and really greased the wheel for us throughout and after the job was completed. He was not happy that the insurance company was not reimbursing us for the sales tax on all the materials and he got that taken care of also with no prodding from us. Customer Service was A+ as Christian instilled complete confidence in him and stayed in constant contact with us before, during, and after the job was completed. He is even stopping by this afternoon to pickup the Leaf Guard invoice to forward to our insurance adjuster for us.

My experience overall with Shelby Roofing was great.