Surface Specialists of Arrowhead Country

Surface Specialists did an absolutely wonderful job! Our bathtub looks just like new! I would highly recommend this company. It is great that they have the skills to restore an old bathtub, as opposed to us having to replace the bathtub.

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I called Surface Specialists trying to get an estimate to get my two tubs/showers refinished. I waited for over two weeks the first time to get a call back from them. When I finally did, and quot;Sueand quot; tried to give me an estimate over the phone. I couldn't quite figure out how she was going to do this without ever seeing my tubs or knowing what they looked like. I told her I would actually like someone to come out and take a look at them and give me a written estimate. I was trying to get a home equity loan and I needed my estimates in writing. She told me she would call me back and quot;next weekand quot; and set something up. Needless to say when she called me back THREE weeks later it was too late for my home equity loan so I told her to forget it, I wasn't interested in doing business with her. If it took that long just to get a call back, I was certainly concerned about how long it would take for them to show up to do any work, if ever!

Everything went well. Impressed with the quality of the work, as well as the price.

I first contacted the company in early March regarding fixing a small hole in the side of a tub-shower combination and possibly resurfacing the entire tub to a different color. They were quick to get back to me regarding an estimate for both jobs stating it would be $500. My husband and I decided to forego the change of color but still have the hole fixed. I called and left messages several times describing our decision, requesting that they get back to me as soon as possible. I even sent them an e-mail through Angie's list requesting the same. I have been ignored for over two weeks. Apparently they were interested in doing the bigger job, but do not have the professionalism to call me back and either decline or accept doing the smaller job for us. I am very disappointed in them

Called, set up appointment. Arrived on time. Did the job as described. Contacted re minor touch up. Responded quickly. Came and did touchup at agreed time. Tub looks great. All went very smoothly.

Russ came out very quickly to give us an quote, which we accepted. When he received the materials he needed for the surround, he and Keith came to do the work. They removed the old surround and doors, installed a new surround, and refinished the tub. All work was done in less than two days. I was very impressed by the quality of their work, their professionalism, and the fact that they came to our home all the way from Wrenshall (an almost 2 hour drive) when we couldn't get anyone from Virginia (a 1/2 hour drive) to do the work. We are very happy with the work that was done and wouldn't hesitate to recommend them to anyone.

The pleasent young man arrived on time and explained the proceedure to me. He did the job on time and cleaned up with no mes left behind. He explained how long before we could use the tub and had me inspect the job. Everything was very satisfactory and he did a wonderful job! I highly reccommend them.