Our goal is to help you through your journey on the way to finding the right home improvement organization for your particular project. We believe in 100% customer satisfaction.
Business highlights
28 years of trusted experience
Emergency Services Offered
Services we offer
Roofing Contractors, Roofer, Siding Contractor, Roofing Construction, Roofing Repair, Windows & Doors, Think Smart Insulation, and more.
I have been working with him since October 2013. He was supposed to do the job in Spring 2014 however that never worked out. This has been a back and forth process. I've last talked to him November 2014 and he advised me he would get back with me before the end of the year. It is now 2015 and I havent heard from him. He also isnt answering or returning any of my phone calls.
Description of Work: I've hired him to put a new roof on my home
Rating Category
Rating out of 5
Yes, I recommend this pro
$5,500
Bob or Nancy P.
10/2014
3.0
roofing
+ -1 more
see above.
Description of Work: After replacing half the roof (at our request) and having done a professional, if lengthy, job, they insisted in pushing their new metal roofs saying that they no longer did asphalt shingles. The price was exorbitant and we declined.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Lance J.
11/2012
2.0
gutter repair, insulation, remodeling, roofing, siding, replacement windows
+ 4 more
,From the minute after we signed with designer exteriors and Nathan told us your insurance company is going to tell you we are a bunch of crooks, we have been worried. Our fears were mostly valid. When they finnally started work about 4 and 1/2 months after signing us up we knew we were screwed. We had listened to so many lies by that point we knew we would have to watch every little detail. It started the first day when they tried to cover our old insulation with house wrap instead of doing it the way they had said they would. When I called Nathan I was left speechless when he said I cant seem to please you when I suggested that they should do what they agreed to do. Don't believe a person who comes in your home and tells you that you will be happy but never puts the details down on a contract. The company line is you will be happy. They are done, they will be paid the final third as soon as we receive the last check from insurance but I would recommend they never set foot on my property again unless I summon them. That would only be in a case where I had to repair their work and a judge said I couldn't hire reputable people to do it. I have pictures showing how they didn't install windows according to manufacturers specs. Showing how they put house wrap and another layer of insulation all around the house and completely covering all the outlets and light outlets and doorbell wires and then had to cut holes to search for each of these things. They ran insulation and house wrap right up to the old windows and then when they had to rip them out and install my new ones they cut a few inches of both away to do it. They didn't cut the wrap at the corners, fold it back, and then bring it back to the window and tape the cuts. They just cut it away. Then patched insulation back and taped around the edges. They weren't going to use sill tape untill my wife insisted they use ours before they put the window in. I dont blame the actual workers who were there most of the time. There were three guys but they didn't have the tools to do the job right. When I saw one of the guys relieving himself in the corner of my patio on the last day I couldn't help but think it represented the sum of our experiences with designer exteriors. I have to many more bad experiences documented to bore you with. Be careful. I'm going to try not to think about them again.
Description of Work: We were hit with a severe hail storm in early May of 2012. Just about every home in Blair needed roof, siding, and window repairs. We were approached by Nathan Glynn who represented Designer Exteriors Inc. He told us they could repair everything that was damaged and they could make us happy. We needed the roof replaced. We needed the siding replaced. We needed the windows replaced. Their crew finished yesterday on 11/03/12. The roof was replaced with a metal shingle roof. Two of the windows that I purchased were installed by them. The siding was replaced and insulation and a cheap form of house wrap was installed between my old insulation that they were supposed to remove and the new insulation that they agreed to order and install after I caught them wrapping the house over my old insulation to cut corners. We contracted beyond the insurance coverage for them to replace the fourth side siding that hadn't been damaged. We also paid extra to have them install a garage door that we purchased and to do some extra trim on the front of the house. We also paid an extra 3487.67 for new soffit and facia that Nathan said was needed to satisfy the warranty for our new shingles. We paid them for replacing the gutters also.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$27,500
Response from Designer Exteriors, Inc
At Designer Exteriors we strive for 100% Customer Satisfaction. That is why we are extremely puzzled by this review by the members. All we can say in response is: during this entire process, every concern that was brought up by the members was dealt with immediately and to their complete satisfaction. Our proof of this is in their own words. Please click on our Profile and you can see the PDFs of the hand written Thank You Cards that the members wrote stating that they are Very Pleased with the work we performed for them and that because of Designer Exteriors they now have the best looking home in Blair.
Bob or Nancy P.
03/2012
5.0
roofing
+ -1 more
It went really good. They seem to have high integrity. They saw to it that they did the job that we talked about doing. They stuck to their price. Everybody was very polite, friendly and easy to get along with.
Description of Work: They put on half a roof on my house and updated my attic venting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Windows,
Siding,
General Remodeling,
Insulation,
Gutters,
Landscaping - Lighting,
Doors,
Asbestos Removal,
Roof Ice/Snow Removal,
Homebuilders,
Garage and Shed Building
FAQ
Designer Exteriors, Inc is currently rated 2.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Designer Exteriors, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Designer Exteriors, Inc does not offer warranties.
Designer Exteriors, Inc offers the following services: Roofing Contractors, Roofer, Siding Contractor, Roofing Construction, Roofing Repair, Windows & Doors, Think Smart Insulation, and more.