Zell Plumbing & Heating

THEY SHOWED UP ON TIME. THEY WERE VERY COURTEOUS. VERY NICE PERSON TO DEAL WITH. THE PRICE WAS RIGHT. HE WAS HERE FOR AT LEAST 3 HOURS AND REALLY DID A LOT OF WORK.

THEY DID A GOOD JOB AND I WOULD DEFINITELY USE THEM AGAIN.

TOM SCHILLING, THE PLUMBER WHO DID THE WORK,WAS GREAT!

THE GUY THAT CAME WAS EXCELLENT. HE WAS SO NICE, EXTREMELY POLITE, AND VERY KNOWLEDGEABLE. HE DID GREAT WORK AND HE LOOKED JUST LIKE GARTH BROOKS! I CALLED AND THE RECEPTIONIST WAS VERY POLITE ON THE PHONE, AND THEN THE PLUMBER WAS ABLE TO COME OUT THE SAME AFTERNOON. IT WAS A VERY GOOD EXPERIENCE.

MADE LESS COSTLY RECOMMENDATIONS AND SAVED ME TONS. BUT THE PLUMBER WAS VERY TALKATIVE AND I WAS CHARGED AN HOURLY FEE. THE JOB COULD HAVE BEEN DONE IN HALF THE TIME IF HE HADN''T BEEN SO GABBY.

ZELL IS THE FIRST IN A LONG LINE OF PLUMBERS WE HAVE USED WHO PROVIDED PROMPT, CAREFUL SERVICE, TOOK TIME TO DO THE WORK CORRECTLY, AND DID ONLY NECESSARY WORK. HE EXPLAINED WHAT HE WAS DOING AND WHY, EXPLAINED REPAIRS, SUGGESTED LEAST EXPENSIVE APPROACH, DID NEAT WORK, AND CLEANED UP WHEN FINISHED. WILL DEFINITELY CALL ZELL AGAIN FOR FUTURE PLUMBING WORK.

THEY WERE PROMPT, EASY TO WORK WITH, PROFESSIONAL AND PERSONABLE. WOULD DEFINITELY USE AGAIN.

LES WAS GREAT! HE ARRIVED ON TIME, WAS EASY GOING AND EXTREMELY COURTEOUS. ALL WORK FINISHED WITHOUT ANY HASSLES. I HIGHLY RECOMMEND THEM!

THE GENTLEMAN WHO DID THE WORK WAS POLITE, THOROUGH IN HIS EXPLANATIONS OF WHAT NEEDED TO BE DONE, EXPLAINED WHEN HE THOUGHT HE NEEDED TO DO MORE OR LESS WORK BEFORE HE DID IT, AND WORKED QUICKLY. VERY POSITIVE EXPERIENCE.

I WOULD DEFINITELY USE THIS COMPANY AGAIN. I WAS VERY HAPPY WITH THEIR RESPONSIVENESS TO PHONE MESSAGES, THE WORK DONE, AND THE KNOWLEDGE OF THE PLUMBER.

WE RECENTLY HAD A DOWNSTAIRS BATHROOM REMODEL. IT INCLUDED TUB-SHOWER, SINK AND TOILET REPLACEMENT. THE MAN WHO HANDLED OUR BUSINESS ACCOMMODATED OUR HECTIC BUSY DUAL-JOB SCHEDULE. ALSO, HE MADE SPECIAL ARRANGEMENTS TO BE AT OUR HOME EARLY AS WE REQUESTED, WITHOUT USUAL EXCUSES FOR TARDINESS WE HAVE EXPERIENCED AND QUITE FRANKLY DESPISE. IN THIS WONDERFUL ECONOMY, MOST CRAFTSMEN FORGET WHO IS PAYING THE BILL, AND THAT MOST PEOPLE ACTUALLY WORK. ZELL DID NOT. WE WOULD RECOMMEND FOR ALL FACETS OF QUALITY OF WORK, PROMPTNESS, COURTESY, AND PRICE. THE MAN EVEN TOLD US TO CALL IF ANYTHING WASN'T UP TO OUR SPECIFICATIONS. WHEN I RE-DO MY KITCHEN, ZELL WILL BE ON MY FRONT-RUNNER LIST.

WOULD HIGHLY RECOMMEND THEM!! VERY PLEASED

I GOT NEXT-DAY SERVICE ON A ROUTINE, NON-EMERGENCY CALL. THEY WERE EXTREMELY PROFESSIONAL AND COURTEOUS BOTH ON THE PHONE AND IN PERSON. THE PLUMBERS TOLD ME WHAT THEY WERE DOING ON EACH PROJECT, AND GAVE ME ALTERNATIVES IN SEVERAL CASES. THEY WERE VERY POLITE, DID A GOOD JOB, AND TOOK PAINS TO LEAVE EVERYTHING CLEAN AND NEAT. I ESPECIALLY APPRECIATED THAT WHEN THEY SAW THEY WERE GOING TO BE 15 MINUTES LATE, THEY CALLED AND LET ME KNOW.

MARK DID AN EXCEPTIONAL JOB! HE RETURNED MY CALL WITHIN MINUTES AND WAS ON THE JOB PROMPTLY AT THE SCHEDULED TIME. HE DIAGNOSED MY PROBLEMS QUICKLY, GAVE SUGGESTIONS ON THE LEAST EXPENSIVE REPAIRS...ADVISED ME TO STICK WITH THE BASICS AND DIDN''T PUSH FOR ANY UNNECESSARY WORK. WORKED FAST, VERY CLEAN, VERY FRIENDLY. WOULD LOVE TO RECOMMEND HIM TO ANYONE WHO NEEDS A PLUMBER!

VERY THROUGH & STUCK TO FIGURING OUT THE PROBLEM, TRYING DIFFERENT APPROACHES-KEEPING IN MIND THE THE AGE OF OUR HOUSE & PIPES.

VERY PROMPT CUSTOMER SERVICE, VERY PERSONABLE.

MEMBER DOESN'T KNOW ABOUT PRICES. SAID REPAIRS WERE GOOD.

ZELL PLUMBING RESPONDED TO MY EMERGENCY CALL WITHIN 20 MINUTES AND HAD COMPLETED WORK WITHIN A FEW HOURS. I TRIED TO REPAIR A MINOR DRIP FROM MY KITCHEN FAUCET WHICH I''D SUCCESSFULLY DONE BEFORE. THIS TIME I HAD A FLOOD. I MANAGED TO SHUT THE WATER OFF BUT NEEDED A PLUMBER''S HELP TO SOLVE MY OVERALL PROBLEM. I ALSO HAD A LESSON IN PLUMBING 101 FROM LES ZELL PLUS SOME OTHER SUGGESTIONS ON WHETHER TO INSTALL A DISHWASHER OR GARBAGE DISPOSAL IN MY CURRENT KITCHEN. I''VE USED ZELL PLUMBING IN THE PAST FOR A NEW BASEMENT FAUCET AND OTHER MINOR REPAIRS AND HIGHLY RECOMMEND THEM.

I WAS IMPRESSED BY THEIR RESPONSIVENESS AND THE QUALITY OF THE WORK. IT CAME IN VERY CLOSE TO THE ESTIMATE.

MARK IS GREAT!! VERY PERSONABLE AND QUITE RESPONSIVE !

THEY WERE AVAILABLE RIGHT AWAY, SAME DAY OF CALL, AND THEY DID NICE WORK. IT WAS RATHER EXPENSIVE HOWEVER. I THINK $300.00 TO REPLACE A TRAP IS EXCESSIVE. OTHERWISE I WAS VERY PLEASED WITH THEM IN ALL WAYS.

PRICE WAS LESS THAN ESTIMATE; GOOD COMPANY

VERY EASY TO USE AND USED TERMS THE MEMBER COULD UNDERSTAND AND FAST AND ON TIME!

ANSWERED ALL QUESTIONS, GAVE RECOMMENDATIONS WITH OUT PUSHING FOR HIS CHOICE. VERY INFORMATIVE. CALLED BEFORE COMMING OUT. ON TIME. RESPECTFUL. A VERY GOOD CHOICE. WOULD USE AGAIN.

LES IS ABSOLUTELY FABULOUS. HE WAS PROMPT AND COURTEOUS AND TOOK THE TIME TO ASK QUESTIONS AND MAKE SURE HE UNDERSTOOD EXACTLY WHAT WE WANTED. HE FAR EXCEEDED OUR EXPECTATIONS AND WE WOULD RECOMMEND HIM TO ANYONE.