Description of Work: We had S & R Appliance Repair put in a new HVAC heat pump system - heating and cooling with a whole home humidifier, air purifier and smart sensor for zoning - in summer 2023. We had been researching different local companies. We were impressed with S & R from our first meeting with owner Rob Langer, who took considerable time to explain the system and its value. Rob is a perfectionist, leaving no detail unattended, and his communication with us was excellent. We were also impressed with the crew -- efficient, professional, talented and kind. The job took 1.5 days during a hot July week, and by the end of the first day we had air! The change in the air and flow on both levels in our house has been incredibly noticeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jana R.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
They do a winter and summer maintenance of my heating and cooling.
Description of Work: Heating and cooling maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jana R.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: Installed a furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret C.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very well. The problem was solved
Description of Work: Troubleshoot AC. Replace motor starter on AC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Angella K.
07/2017
5.0
heating & air conditioning/hvac
+ -1 more
They put a new furnace in our house in Nov.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Dawn A.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
This was a wonderful, quick, stress-free experience! I met with Scott Sicard (one of the owners from S&R Heating and Cooling) and he gave me an estimate the same day that I called inquiring about a new system. He was polite, honest, informative and didn't make me feel pressured into buying anything extravagant. He even offered me a discount for paying everything by check and filled out all the paperwork for me to qualify for a bunch of rebates. I felt so comfortable and the prices were so reasonable that I made the purchase right away and the install was scheduled for later that week. I did not expect it to happen so quickly!! The day of the install, both owners (Scott & Rob) and 2 other techs (Nathan & Braeden) were there first thing in the morning. They were all very polite, efficient and respectful of my house. They took their shoes off every time they came inside the house, gave me updates on how things were going throughout the install and cleaned up everything from top to bottom before they left. I was very impressed by their professionalism. They really made me feel comfortable throughout the whole experience and I am so happy with my new HVAC system. I liked S&R so much that I signed up for a Maintenance Agreement with them and will only use this company going forward if any other appliance goes out in my house. Thank you so much to Scott, Rob and their entire team!
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Service Categories
Heating and Air Conditioning
FAQ
S & R Heating Cooling & Appliance Repair is currently rated 5 overall out of 5.
No, S & R Heating Cooling & Appliance Repair does not offer free project estimates.
No, S & R Heating Cooling & Appliance Repair does not offer eco-friendly accreditations.
No, S & R Heating Cooling & Appliance Repair does not offer a senior discount.
No, S & R Heating Cooling & Appliance Repair does not offer emergency services.
No, S & R Heating Cooling & Appliance Repair does not offer warranties.