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S & R Heating, Cooling & Appliance Repair

Heating and Air Conditioning, Appliance Repair, Water Heaters,

About us

"We're fast, we're friendly, because we care!" At S & R Appliance Repair, Inc. we're proud of our 35 years of service in the east metro area and look forward to helping you with your heating and air conditioning needs. Whether it's a new installation or routine service we can provide the expertise your comfort depends on. We repair all makes and model of heating and air conditioning systems. Be sure to ask Scott and Rob for a free in-home estimate on replacement systems. We offer prompt service for all repairs and services. We also offer 24/7 emergency service Additional charges apply .Please click our website for additional offers......... www.srappliance.com

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Full service heating and A/C specialists. Furnace repair and replacement, A/C repair and replacement, heat pumps, humidifiers, tune-ups, thermostats, fireplaces, ranges, refrigerators, washers, dryers, garbage disposals, geothermal, dryer vent cleaning, and more!

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8180 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 180 reviews

Charles M.
04/2017
4.0
appliance repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
perfectly.
Description of Work: Appliance repair, heating and A/C repair and replacement, water heater replacement, general plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darlene A D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were great to work with.
Description of Work: We bought new furnace and air conditioner through them. And we have the spring and fall check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. No problems.
Description of Work: Servicing furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Response from S & R Heating, Cooling & Appliance Repair
[Member Name Removed], Thank you for your A rating. We appreciate your business and hope to continue a great relationship with you. Sincerely, S&R Appliance Repair, Inc.

Charles M.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
04/2016
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Rob replaced a blower motor solenoid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Kim S.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance on furnace,air conditioner, humidifier, & air exchanger. We have had them do the annual maintenance for several years and use them when we are in need of repairs or replacement as well. It's nice to have someone to call when we need them and they also follow up with us on a yearly basis for scheduling the annual check ups. All of the people we have had contact with are very professional, trustworthy and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Darlene A D.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This would have been the fall inspection, not any major work. We have purchased appliances from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna K.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bettie M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bonnie L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

brian H.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sheryl B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barbara L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Svetlana B.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had been customers of S&R about 17 years. Rob did a great job before his company expended. We had his new employee for about 1.5 years. Good person, but the quality of service went down. After the job was finished he would return 2, 3 times back on the same day due to forgetting something. We also felt that every time they came they try to sell, sell, sell new things. In June of 2015 we started looking for the new furnace, air conditioner and water heater. Rob gave us an estimate that we thought was too high. I got 3 more estimates from 3 small business, family operated companies and we discovered that S&R was $ 4,500 more than anybody else. Rob wanted to come and compare estimates "apple to apple. We did meet again and he was indeed $4,500 more. We have decided to go with Haley Comfort Systems, Inc. They were fantastic. Everything works great! It was a hard decision for us, but it is a huge difference in price for the same product and installation quality.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0


Response from S & R Heating, Cooling & Appliance Repair
Dear Customer Thank you for contacting our company regarding the service you recently received. Our company appreciates any customer feedback because it makes each employee better at what we do. Please contact our office directly at 651-429-0001 if we can help you with any future projects. Thanks again for your business.

Kim K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Perry E.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an air exchanger. It went very well. The owner explained everything in detail before doing any work. Very professional and friendly!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Robert D.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140

Tom H.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Bonnie L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alan S.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: New high efficiency furnaces, air conditioner, water heater, water softener. | |Done efficiently, carefully. They were neat. Cleaned up and disposed of everything. |Gave excellent instructions and training in use of equipment. They did not leave until they had answered all of my questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin G.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced no-longer-manufactured part of Lennox furnace with a used one pulled from another unit they had access to. Works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary V.
02/2015
5.0
heating & air conditioning/hvac, plumbing, water softeners
  + 1 more
unknown
Description of Work: Installed new water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,395

Marilyn D.
02/2015
5.0
appliance repair, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
unknown
Description of Work: I've used S and R for years and years. The guys are all experienced, nice, and efficient. Over the past 30 years or so, they have repaired and maintained all of my appliances, and over time, replaced them (furnace, dishwasher, hot water heater, and range/oven. They've done a great job and I couldn't recommend them more highly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4118 Hoffman Rd, White Bear Lake, MN 55110

http://www.srappliance.com

Service hours

Monday:
5:00 AM - 6:00 PM
Tuesday:
5:00 AM - 10:00 PM
Wednesday:
5:00 AM - 10:00 PM
Thursday:
5:00 AM - 10:00 PM
Friday:
5:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MB003838
Trade License Locale
MN
Trade License Authority
Minnesota Department of Labor & Industry
Trade License Expiration
05/14/2022

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Water Heaters,
Plumbing,
Water Filtration and Softening,
Appliance Repair - Small,
Dryer Vent Cleaning,
Natural Gas Lines,
Pool and Spa Service,
Electrical,
Fireplaces,
Chimney Repair

FAQ

S & R Heating, Cooling & Appliance Repair is currently rated 4.8 overall out of 5.

Monday: 5:00 AM - 6:00 PM

Tuesday: 5:00 AM - 10:00 PM

Wednesday: 5:00 AM - 10:00 PM

Thursday: 5:00 AM - 10:00 PM

Friday: 5:00 AM - 10:00 PM

S & R Heating, Cooling & Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, S & R Heating, Cooling & Appliance Repair offers free project estimates.
Yes, S & R Heating, Cooling & Appliance Repair offers eco-friendly accreditations.
Yes, S & R Heating, Cooling & Appliance Repair offers a 2% senior discount.
Yes, S & R Heating, Cooling & Appliance Repair offers emergency services.
Yes, S & R Heating, Cooling & Appliance Repair offers warranties.
S & R Heating, Cooling & Appliance Repair offers the following services: Full service heating and A/C specialists. Furnace repair and replacement, A/C repair and replacement, heat pumps, humidifiers, tune-ups, thermostats, fireplaces, ranges, refrigerators, washers, dryers, garbage disposals, geothermal, dryer vent cleaning, and more!

Contact information

4118 Hoffman Rd, White Bear Lake, MN 55110

http://www.srappliance.com

Service hours

Monday:
5:00 AM - 6:00 PM
Tuesday:
5:00 AM - 10:00 PM
Wednesday:
5:00 AM - 10:00 PM
Thursday:
5:00 AM - 10:00 PM
Friday:
5:00 AM - 10:00 PM