Bear Roofing & Exteriors

I have had Bear Roofing and Exteriors do several projects for me over the years: roofing, siding, windows, gutters. They have always been responsive in fixing little exterior things for me. Today, Bob stopped by and nailed down a piece of soffit that popped out after a dozen years. Definitely recommend Bear Roofing and Exteriors!

The initial work of replacing fascia, soffits and gutters was done professionally and quickly. For that they rate four stars. However, there was a repair that needed to be fixed. Repeated requests, over the past several months by email, text, and phone, have received little to no response. The repair is still not completed.

Slow to assess scope. Initially called in an allied trade (not sub contractor) to assist. Took weeks to get a bare bones quote. After many weeks of calls, emails, visit to their office impossible to get a return call to a very simple question about quote, or any idea as to anticipated timeline (we were willing to wait months!) Don't be surprised if you too get "ghosted" by them! We finally went with a different contractor.

It went great from beginning to end. Greg and his team at Bear Roofing were always professional. We had several different construction crews work on our house. One for the roof, one for the windows, one for the gutters , and one for the siding. Everyone of Bear Roofing’s construction crews were great to work with. The work they all did was top notch! When they were done, it was like they had never been here. Not a nail, screw or any trash left behind.

Good Morning Bear Roofing and Exteriors, I want to thank you and your contractors for a job well done. Your company has been amazing to work with. We are so happy we went with Bear Roofing and Exteriors for our storm repairs! Your contractors finished our roof and gutter replacement about a week ago. I just want to reach out and recognize you and your team for their knowledge and professional approach in residential building technology. We are confident with the installation process, as well as the quality of the material used that our home will be protected for years to come. Your installers showed kindness, proven to be friendly, informative and clean when completing the work. Overall, thank you Bear Roofing and Exteriors for doing an excellent job. We will use Bear Roofing and Exteriors for future home improvements! Thanks again, 😁 Bridget Nickelson

It went great. They very professional and did the great job. The price is reasonable for the quality of the work.

Working with Bear Roofing was one of the worst experiences of our life. I wouldn’t recommend them to my worst enemy. My husband and I had bought a house and the wood siding needed to be painted in order for the sale to go through. The sellers offered to put on new siding and pay a portion of it, so we agreed. They chose Bear Roofing to do it, so we had no say in choosing the company. Turns out the seller’s realtor and the owner of Bear Roofing are brother and sister, so it was very “convenient” that Bear Roofing was chosen. Under the terms of the sale of the house, we as the buyers got to choose the color of the siding. We scheduled an appointment and went in to meet with Greg from Bear Roofing, told him we just wanted the house to be the same color it is now and brought a photo of the house to show him. Greg said it is too hard to choose siding color based on a photo and he HAD to go to the house one day with samples to find the best color match. We didn’t really care that much, a simple beige color would have been fine. But Greg absolutely insisted. He said he would have something for us by the end of the week. Well the end of the week rolled around and we hadn’t heard anything from Bear Roofing. I called and of course Greg wasn’t available to talk so I left a message. A few days later we hadn’t heard back, so I called again and again, Greg wasn’t available. I expressed my extreme frustration at the situation- all we needed to do was pick a color! We were ready to do it at the first meeting and here two weeks had passed. The reception assured me they were working with the sellers to get a color picked out and everything would be fine. I then told her that we as the buyers were picking the color and she became very confused. She basically hung up on me and then a few hours later I received a message from Greg with a color choice. We then sent it to our realtor and almost immediately she responded and said that color Greg chose was way too dark. She said there was no way he actually went to the house and chose this color because it is way off. She said she would go to the house with her design team and pick a better matching color. Within a few hours she had sent us multiple pictures of samples and the color Greg picked looked nothing like the current color of the house. It was way darker! We ended up picking a color that closely matched the current color of the house and Bear Roofing was able to get the siding on the house before the closing date. We then moved in and the house looked great. However, we discovered that they took the window shutters off and never put them back on, which was disappointing because we liked them. They also took the address numbers off the house and never put them back on, so now we don’t have an address on the house and that is another expense we need to pay for. Also, now that the snow is melting off our back deck there are giant staples and nails EVERYWHERE, which also means that they did not clean up after themselves. So we will need to clean our deck free of nails and staples before people in sandals or bare feet walk on it. The attached picture with the yellow circles indicate nails or staples laying on our deck. All in all it was a horrible experience and I have no idea how they are still in business. I would never use them again and I would never recommend them to anyone I know.

Bear fit us in quickly and did a great job, all in one day. Replaced several rotting boards on the shed. Protected our landscaping and cleaned up professionally.

I have been working with Bear Roofing and Exterior for years, I am a general contractor and it is critical that anyone who does work for me is the best of the best, and that exactly what these guys are, above and beyond any of their competition. they have done dozens of projects for me, always quality work.

Fantastic service by Bear and there technician John very impressed!!

Based bid on a extremely poor observation, I pushed back on original bid and cut 35% out of the original bid price (removal of unnecessary items that Bear insisted on including). Crew was consuming alcohol while working on site (in the yard and on the roof). Debris and dumpster was left in garage, yard and driveway for 5 days after the crew had left. Very poor communicator. Would not explain things in a clear manner, expected that you would "go along" with whatever he said. Overall, from start to finish, an unpleasant experience and I would not recommend his services to anyone.

The owner of bear roofing came out and wanted to charge us more than what insurance wanted to cover. He was also trying to hide insurance charges. That's why we decided to not hire him.

Due to their lack of response I am not going to use them for my project.

It was a free estimate. It was an estimate and I didn’t use them. Their price I guess was pretty good. Their price was fine.

Bear roofing was great to work with. I needed to get my roof replaced as we were heading into winter and Greg was out for a quote and had a team working within 4 days. They were quick and professional and well within the budget.

The responsiveness was kind of slow. If you want to use them, come take a look at our roof. They are very professional.

The siding was completed and no one ever came back to do the gutter. Nor did anyone follow up with us. After a year we gave up on it and fixed the gutter ourselves. However, when the invoice finally came, about a year later, we were charged for the gutter. When I called the gutter charge was removed without question. The work that was done was done well, however, the lack of professionalism with the follow up and being charged for something was never completed was very disappointing.

Our chimney was leaking, causing interior wall damage. Had Greg give a quote in late June, and was informed that because of the size of the job, he would fit me in between larger jobs within a couple of weeks. Sent contract July 21st because of a long family trip, called the 28th confirmed with a woman (my apologies, but I cannot remember her name) at the office that contract had been received. Waited until Aug 12th, after a few very large storms and more interior damage. Called and was told Greg would call me back. Waited until Aug 18th, advised the woman that I understood it was a small job, that they might not have time to do it. Asked about gutters, and to possibly get a quote to add to job. Was told again Greg would call me by days end. I didn't receive a callback. Called again on 8-25, immediately asked if I was on the schedule. The woman at the office said she would check, then said she didn't have access to THAT schedule. I let her know of my disappointment, that I have additional damage to my interior walls because of all the rain, and that I had NEVER received a callback. I advised that I no longer wanted Bear Exterior to do the work. In the end, I was told that had permission to get another contractor to do the work due to a "miscommunication". Ultimately, my first impression of Greg was a good one. He was extremely personable and professional in person. I felt as if I had finally found a contractor I could depend on. Had I received a callback with even a rough estimate of time, I probably would have remained with the company. However, I was left with the feeling that my job wasn't worth Bear Exterior's time. Maybe things would have been different if my job was worth $5k.

I called last week and left a message we were looking for an estimate and never received a call back. Guess they are too busy but a 30 second phone call would have been appreciated.

Called at least 6 other roofing and exterior companies, who didn't get back to me or flatly refused the work. Bear got back to me, scheduled the work, and had great communication throughout. They were very concerned that I was happy with the work. I'll call them the next time I need some work done to the roof or siding.

It didn't go. Bear Roofing's owner, Greg Fry, and I made walked around our home and decisions defining the project. A few days later, on August 6th he submitted his estimate / contract to me. I signed his contract /estimate on August 20th and emailed it to him. But after the 20th my project went on their far back burner. Bear Roofing's office is less than 5 blocks from where I live. In addition to calling to inquire about my project start date, I've been to their office three times to understand from the owner or his assistant what barriers they were faced with and some idea of when would my project be started. On the initial office visit in mid-September the owner personally told me he would get started in two weeks. It is now four weeks after that two weeks. With winter around the corner and no communication from Bear I decided to cancel the contract with them this morning, November 2nd, to be freed up to look for another contractor before the snow flies. I was disappointed in the lack of communication because I liked Greg when I met him in August. In some ways it is hard for me to write this review because I have been a part of growing start-ups and small businesses many times over and know there is never enough time. What made the decision for me to write a review was moments after telling him I was canceling the project with his company he remained at his desk and automatically replied "I was going to get to your project tomorrow." I reminded him that I called him last week. He never responded. No email or call, Nothing on my computer or voice mail this morning minuted before I walked into his office , yet he is tells me his crews are ready come to my home the next day. Not a very genuine response. In frankness, I would have ripped up the cancellation standing there if he had only left his chair and walked out to the lobby, showed me a schedule and said "I am really sorry for making you wait the past few months. I've been really busy, which is a lousy excuse, , but I have the people ready to get your job done?we will see you on X date at X time. Does that work for you?" Deal done. Customer satisfied. Just some honest feedback would have won the day. This review is not meant to say or even imply that Bear Roofing and Exterior is bad at what they do. As a tradesman the owner might be very good at what he does and he may have assembled crews that do a great job. I never found out. What this review wants to make public is my personal experience with the business owner, how he treated my project and the customer service I received. I cannot say that I would or would not try to do business with this company again. But if I was going to give it another shot?.from the get-go... they would need to show greater appreciation for my business and a proactive attitude to want to get my project completed in a timely manner.

It went very well, they did a great job, very professional. The work was done on time, very pleased. Easy to communicate and work with.

We received quite a bit of hail damage to our home and contacted several contractors to assess the damage. We hired Bear on the spot and they were awesome to work with! There was a lot of back and forth between insurance and us and they handled it all and we never had to worry about a thing! The crew were extremely professional and efficient, no mess left anywhere! They completed the roof in only 1 day and didn't mind being "supervised" by our 2 year old. Our new siding looks great! We have recommended them to all of our neighbors, they even did the work for the guy next door to us on the same days as ours. They will be the ONLY company we'll use for future services!

I needed a roofing contractor to inspect my roof. I contacted Bear Roofing and they answered the phone. I didn?t have to leave a message and then be called which was nice. Greg came out to inspect the roof within an hour. I don?t know anything about roofing and Greg explained to me that it was a simple repair that I could do myself. I would recommend Bear Roofing to anyone. They are fast, friendly and fair.

Bear Roofing and Exteriors was by far the most competitive from a price standpoint for replacing siding and trim. I viewed one of Bear's jobs in Mahtomedi, which was a very high quality reside before signing the contract. The job started in June 2014 and we found extensive areas of moisture damage to the sheathing, which was repaired and utilized ice and water shield and flashing to prevent the intrusion in the future. Carlos and the onsite team were great to work with. They listened to all my concerns and delivered a very high quality siding job. There were a lot of details to the trim work, including use of backers and the end result was perfect. There was a snafu with an out of town crew, where they were not watching levels on the siding and Greg Fry proactively told Carlos to redo it, which resulted in a day's worth of labor, plus materials. They did a great job on utility openings, versus other jobs I've seen where blocking was installed and the siding fit around it. Carlos and the crew also miters the outside corners and glued, nailed and caulked the joint - way better than the butt joints I had on the old cedar trim. Caulking was generally pretty good. Also had to reroof the back slope of the garage to eliminate leaks that we experienced the day we moved in the house 21 years ago. Elias was a true pro in determining that a metal pan installed by a previous contractor needed to be replaced, along with putting ice and water shield on the whole slope. The roofing crew, including Rich, the metal pan fabricator knew their stuff and were very efficient in getting the work accomplished. There was some damage to window screens and shrubs, which is the nature of this kind of work, but Greg had no issued compensating me for the damage. I have no hesitation recommending Bear Roofing and Exteriors to anyone.