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"Bathroom wet space (tub) remodel with Five Star Baths went smoothly for the most part! The transformation is stunning! The quality of the work is exceptional—everything looks polished and feels durable. Communication was somewhat challenging. It was difficult to find a suitable time to connect and discuss the project in detail within my work hours and the hours they have available. Additionally, the final inspection took longer than expected to schedule. I had to personally reach out to coordinate a time that would work and had the expectation that someone would reach out within the next few weeks after the renovations. While this added some extra steps to the process, once the inspection was arranged, the team was efficient in completing it. Overall, I’m thrilled with the end result and would still recommend their services!"

"Awful! Workmanship was poor, no-show rate high. No “work crew” as promised; contractor brought his wife and minor children to “help”. Products ordered and paid for, damaged during installation necessitating do-over. Did not do installation following manufacturer recommendations. Blamed manufacturer for quarantine-related delays, but we verified order and ship dates with the manufacturer. Delays were contractor’s fault. Contractor made repeated draws on labor charges; stopped showing up when draws exceeded contracted labor fee. He collected state sales tax but has no tax permit on file with TX Comptroller’s Office. Posted photos on Facebook of other projects he was doing while he told us he had to quarantine due to COVID exposure. Never finished project; 60 days after bath remodel tear-out started, we hired a plumber and are completing finish work ourselves. Have posted other reviews and found that contractor has posted fake reviews for his own company. Reported to Facebook, and FB removed his business page."

"They came to my door one day and said that they'd do a free quote for my windows. I only wanted to get a quote and told them from the start that I wasn't interested in buying. The next day 2 sales reps come in and measure the windows. It was going along well until they get to their sales pitch. I said I wasn't interested in buying and I kept trying to get a quick quote out of them, but they kept pushing it back and saying how qualified they were and all the qualifications their window installers have. I told them I wasn't interested and that I would be looking into getting them down myself once I have enough money saved up to purchase the windows. Next the sales rep named Jayden started using a condescending tone and pretty much disparaging me to my face. He kept saying how I need to pull this permit, how my house is built in this time period, so I would need this extra qualification, and this and that. Basically doing everything in his power to dissuade me from even thinking about doing it myself. I stayed firm on my decision that I will figure that out when I'm closer to saving an enough money up, so he made a phone call to his manager. The entire conversation on the phone he was just calling me inexperienced and saying I don't know what I'm doing and how I'm going to just use windows from home depot. I'm not even sure if he was actually talking to a manager, but the whole time he kept chuckling and smiling pretty much putting me down. I got quite irritated and said to leave the house if you were going to be talking about me like that. He just kept smiling at me and chuckling to himself and wouldn't leave. Once he was off the phone, they stayed for an extra 20 minutes until they were satisfied showing me the difference between the different types of windows and heat transfer with a heat lamp. At this point I was quite irritated and kept saying that I just wanted a quote during the entire showing of the display, but they said they don't have it yet. I just want to say that the other sales rep that was with Jayden was fine, he wasn't condescending or anything, but he didn't talk all that much during the interaction, so I can't say how he would be if was the main person giving the sales pitch. Overall with just the sales people alone and from the reviews I read about this company after having this interaction, I would say to never go with this company. The final quote they gave me was so overpriced compared to average prices I can get from actual local contractors. I also read that they just subcontract their work out and squeeze every dollar they can out of them. If you are penny pinching that hard for the highest profit margin you can get and you aren't the ones that are actually doing it, how can you expect the job to actually be done well. If you take one thing away from this review, it is to avoid this company at all costs. They will make it seem like they have all this work piled up and they are doing you a favor by allowing them to do work for you, but that is all a facade to get the most money out of you as they can. By the way, the attached image is for quotes in the South Minneapolis area of Minnesota."

"Initially, things went OK. After the work was completed, there were several issues with the install; pickets hung crooked, property was destroyed (workers stepped on and bent newly installed gutters and downspouts), and one gate was repositioned in a different spot without my approval which rendered my neighbors gate inoperable as well as interfered with the external dryer vent on my house. I contacted the owner of the company (Julian) and the issues were tended to, although it took several days. The fence did not fare well through the winter, however. I phoned Julian in March to tell him that the back gate was falling apart and would not stay closed due to the latch being improperly installed. I asked him to take a look at it and get back to me. I patiently waited for him, but after 5 weeks of nothing, I phoned again and left a message indicating that he had exactly 10 days to attend to the matter. In that time frame, more pickets from the fence and gate fell off. Apparently, the workers stapled the pickets on with inappropriately sized fasteners. The owner texted me on the 10th day stating that he would come to fix the fence and gate and gave me a date. At 2pm on that date, no one had shown up. I received a text at 8pm stating that he had been by to fasten all the pickets and would be back on Saturday to fix the gate. It's Saturday and he has not been here. Currently, the gate is completely unusable and utterly unsightly. He reattached the pickets haphazardly and they scrape the driveway. I am shocked at how negligent he has been throughout the whole process and regret the day I hired him. I have pictures of this disgrace. I should also mention that this was not an inexpensive project. But I paid 100% more than what it was worth."

"Called, text, emailed for a quote. Never responded."

"It was ok. Highly recommend"