Mediacom

TV Service - Cable, Internet Service, Phone Service - Landline,


Services we offer

Cable tv, internet, phone & business services, video on demand (vod), high-definition television (hdtv), digital video recorders (dvr).


Accepted payment methods

Discover
MasterCard
Visa

Reviews

2.633 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
21%
4
6%
3
12%
2
27%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
2.5
professionalism
3.0
responsiveness
2.5
punctuality
2.7
Showing 26-33 of 33 reviews

Doug F.
12/2015
2.0
cable tv service
  + -1 more
unknown
Description of Work: I called to have internet service connected. They came at the last minute and ran the cable on TOP of the lawn and said someone will come back and bury it. Its been a week now and nothing. I guess when the ground freezes it makes it easier lol. Spent nearly an hour on the phone trying to get a user ID but they said i needed to wait even-though they have me in their system and had given me an acct. # All i wanted to do was check my internet usage.
Rating CategoryRating out of 5

Josh B.
06/2015
3.0
cable tv service
  + -1 more
unknown
Description of Work: Good pricing but intermittent service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lori D.
08/2013
4.0
cable tv service
  + -1 more
Looking for a new provider
Description of Work: Media com just limited streaming to 250 GB a month or you pay more. UGH! Need a new provider with unlimited GB usage. Been with Media Com for about 15 years and prices go up and services go down.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$240

Larry P.
12/2012
1.0
internet service, cable tv service, landline phone service
  + 1 more
same as above
Description of Work: put in new cable in the spring from pole to house still sitting there not connected either end

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Susan G.
07/2012
1.0
satellite tv service, internet service, cable tv service, landline phone service
  + 2 more
Refer to above.
Description of Work: Unfortunately, we made a HUGE mistake to switch to this company. We have had so many service dates and still remain with no telephone and no internet service. Currently, we have been without both for two weeks and they claim they cannot give us an appointment until another 7 days from now.....This is after talking with supervisors and general staff who are located everywhere from Arizona to Haiti. Their ads on TV are VERY misleading, indicating they are 24/7 and will work with your schedule. We cannot afford to be without these services and we are now in a two-year bundled program which is almost totally worthless! The date above for service is a place holder as noted in my statement above...I have no idea of amount spent because the only service that has worked is cable TV.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Scarlett R.
03/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

TERA L.
06/2007
2.0
satellite tv service
  + -1 more
In the beginning they were great, after our year contract the prices increased about $25 a month. If you can get through on the phone you are usually on hold for 30-40 minutes. Technicians lacking customer service communication skills and knowledge. I e-mailed them months ago and never did get a response from them. The service has gone down but the fees have gone up. Their hold music plays the most irrigating music ever and it plays over and over.
Description of Work: Cable, website, and telephone service.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$150

JUDY C.
02/2004
3.0
satellite tv service
  + -1 more
THEIR SERVICE CONTRACTORS ARE OFTEN UNPREPARED (TECHNICAL KNOWLEDGE, LACK OF EQUIPMENT OR TOOLS, ETC) IT ALWAYS TAKES MORE THAN ONE VISIT. THEIR SERVICE PRICES ARE ALWAYS VAGUE, AS FAR AS WHAT'S INCLUDED. I AM LOOKING FOR OTHER OPTIONS LIKE DIGITAL CABLE. WHEN YOU DEAL WITH THEM ON THE PHONE THEY ARE NICE AND GET AN "A" HOWEVER WHEN THEY SEND SOMEONE OUT ON A SERVICE CALL THEY DESERVE AN "F".
Description of Work: THEY PROVIDE DIGITAL SATELLITE SERVICE INCLUDING 2 RECEIVERS AND 2 TIVO/ RECEIVERS.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$121
    • 1
    • 2(current)

Contact information

PO Box 70014, Waseca, MN 56093

www.mediacomcc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Service - Cable,
Internet Service,
Phone Service - Landline,
TV Service - Satellite,
Plumbing

FAQ

Mediacom is currently rated 2.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Mediacom accepts the following forms of payment: Discover,MasterCard,Visa
No, Mediacom does not offer free project estimates.
No, Mediacom does not offer eco-friendly accreditations.
No, Mediacom does not offer a senior discount.
No, Mediacom does not offer emergency services.
No, Mediacom does not offer warranties.
Mediacom offers the following services: Cable tv, internet, phone & business services, video on demand (vod), high-definition television (hdtv), digital video recorders (dvr).

Contact information

PO Box 70014, Waseca, MN 56093

www.mediacomcc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM