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Connors Plumbing & Heating Inc

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Welcome to Connors Plumbing & Heating, Inc! As your local Lennox dealer, we’re proud to offer the finest heating, cooling and indoor air quality products, along with a full complement of plumbing, drain cleaning, new construction and remodeling services. All with prompt and professional customer service. Regardless of the season or the temperature outside, we can make your home feel perfectly comfortable inside. Established in 1949 by Robert Connors, we're now in our second generation as a family-owned and operated business. Today, and under the leadership of company president, Peggy Hildebrandt, you can rely on us for all your plumbing, heating and cooling needs. We are a full service contractor specializing in residential and light commercial service, new construction, replacement, design and consultation. We have served the area offering quality Lennox Heating, Ventilation, and Air Conditioning equipment since we became a dealer in 1956. We service all makes of heating and air conditioning equipment, along with residential and light commercial plumbing systems. Our technicians are available for 24-hour emergency service. Call us today. Also serving Mankato, North Mankato, Fairbault, Madison Lake, St. Clair, & Medford.

Business highlights

76 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Repairs & Installations - Hot Water Heaters, Tankless Water Heaters, Leaky Water Pipe Repairs & Repiping, Water Conditioning & Filtration, Bathroom & Kitchen Remodeling, Sump & Ejector Pumps, & Gas Line Service & Replacement. Heating & Air - Repair, Maintenance, Installation, & Replacement, Indoor Air Quality Geothermal Heat Pumps, Boilers, & Forced Air Furnaces. Commercial Plumbing, Heating, Air Conditioning & Electrical Services. Radon Gas Testing, Mitigation Design, & Installation.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
15%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 34 reviews

Roanne J.
07/2023
1.0
heating & air conditioning/hvac
  + -1 more
This company charged over $2000 for labor to diagnose and install an air conditioner compressor that was UNDER WARRANTY! Again, the labor was over $2000 and no parts!!! Go somewhere else because the labor charges are insane!
Description of Work: Replace air conditioner compressor

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$2,000

Arn K.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Connors showed up promptly and completed the work quickly and competently. Friendly staff as well.
Description of Work: Installation of a couple of spigots and fixed a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Amy S.
06/2018
5.0
plumbing
  + -1 more
Easy to work with, provided good information and quality work in a timely fashion.
Description of Work: Toilet install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kathryn C.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Alvin V.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced igniter in furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Craig E.
01/2016
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We've been using Connor's for 10 years and have nothing but excellent service from them whatever the job, from unplugging a drain to installing central air.
Rating CategoryRating out of 5
Yes, I recommend this pro

mary C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I really appreciate the work they do and how easy they are to work with
Description of Work: We had major duct work done in our basement. They really did a great job. We had to to have a lot done and they gave us a fantastic quote and stuck to it. THey came exactly when we wanted them to and were very reasonable. Great people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Angela B.
09/2014
5.0
fireplaces, heating & air conditioning/hvac, plumbing
  + 1 more
The entire process was very professional. They recieved the parts in a timely manor and scheduled the repairs right away. They were very flexible with my schedule. While doing the repairs they were very conscious of cleanliness. The repair man was very knowledgeable and informative.
Description of Work: Replaced gas valve and pilot light in fireplace. Repaired a burst pipe and capped spigot from previous owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Connors Plumbing & Heating Inc
Thank you for choosing Connors - welcome to our Service Partner Program! We look forward to working with you in the future. Wendi will contact you when it is time for your System Check.

Kraig M.
07/2014
4.0
plumbing
  + -1 more
The work was preformed very well. The only down side is they are a bit expensive.
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Connors Plumbing & Heating Inc
We have enjoyed working with you since 2005 - we realize that home maintenance can be costly at times and really strive to keep our overhead costs in line. We appreciate your continued business.

Donna M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well; the technician Tori is highly recommended.
Description of Work: They performed a minor repair on our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Heather G.
01/2014
5.0
plumbing, water heater repair
  + 0 more
Contacted Conners Plumbing & Heating to come out and inspect our 12 year old leaking hot water heater to determine whether a replacement was needed. Dave was quickly able to determine that a replacement was necessary. Pricing was discussed, we obtained additional quotes, and ultimately decided to have Conners Plumbing & Heating complete the actual installation. Pros: Very professional and knowledgeable, respectful of your home (used shoe covers, covered carpeting when removing old heater and bringing the new one in), and easy to work with. Local company (Waseca, MN) with local staff (our installer, Dave, was from Owatonna). Cons: Priced higher than all other quotes that we obtained, and that was even AFTER receiving a 15% discount on the total cost. (We received a 15% discount due to the fact that we signed up for the "Service Partner" program). Also, the office staff indicated that our installer would be at our home at 8:00 a.m. on the day of the install but the actual arrival time was later than that because the installer had to obtain the permit and pick up the hot water heater prior coming to our home that morning. To summarize: Even though the cost was greater than all of the other quotes that we obtained, we still opted to utilize Conners Plumbing & Heating because they were knowledgeable, professional, and accommodating.
Description of Work: Hot Water Heater Installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,387

Response from Connors Plumbing & Heating Inc
We appreciate your feedback - Wendi has adjusted her information to homeowners going forward based on your comments. We now let the customer know the approximate arrival time instead of the time the technician is dispatched. We are always looking for ways to improve our service and the information we receive from you is very helpful. Thank you for choosing Connors - we will continue to work hard for your business.

Pat B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Updated furnace (which was actually out of warranty but they updated it anyway).
Description of Work: CONNORS PLUMBING AND HEATING INC

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
We were glad to be able to offer the update on your equipment even after the warranty had expired. We appreciate your business and look forward to working with you in the future.

Jonna M.
11/2013
5.0
water softeners
  + -1 more
They gave friendly service and were good about answering all our questions well. They are a really good company and they really seem like they want to help people. Scheduling went smooth and they were accommodating to my schedule.
Description of Work: They made sure the water was safe enough to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
Glad we were able to address all of your concerns with your water. Thank you for choosing Connors.

Travis F.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
My experience was good. They are knowledgeable and very responsive. Scheduling went well and they were able to send someone out right away to look at it. He was able to make it work right away but he did recommend a new part so they came back a 2nd time to install the part. One technician came out to do the work and it took about an hour to complete. They are on the higher on side for price.
Description of Work: They replaced some parts on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Connors Plumbing & Heating Inc
Thank you for choosing Connors when you were here in Minnesota. I have a couple of technicians that have volunteered to come down and take a look at your heating equipment this winter in Arizona. Best Regards.

Mike W.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
We have been using them for about 4 years now. They are very thorough in checking our system. Scheduling goes well and they can usually come out within 3-4 days. One technician comes out to do the work and it takes about an hour half to complete. They have a checklist and go over everything in the house and write it down for my records. There price is a little high. I have recommended them to others.
Description of Work: I have a contract set up with them and they check my furnace and AC units annually.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9

Response from Connors Plumbing & Heating Inc
Thank you for participating in our Service Partner Program - the preventative maintenance goes a long way in keeping repair costs down. We appreciate your referral to other customers.

Brooke H.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
I do not remember encountering any problems. Scheduling went well and they were able to come out to my home quickly. One technician came out to do the work and I was satisfied with the results.
Description of Work: They inspected our furnace when we moved into the house.

Rating CategoryRating out of 5
quality
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
We appreciate your choosing Connors to inspect your equipment in your new home.

Paula C.
11/2013
5.0
water heater repair
  + -1 more
My experience was great. Scheduling went smoothly and they were able to come out very quickly. Two technicians came out to do the work and it took about 6-7 hours to complete. They explained what they were doing as they were doing it and followed up after the appointment to make sure I was satisfied.
Description of Work: They replaced our hot water heater and the pump that does radiant floor heat. I have used them in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
It was a pleasure working for you - we were glad to be able to complete the change out of your system in one day.

Douglas P.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service has turned out very good. They were able to approach a complex situation in a way that made sense to me. Ultimately, it turned out to be highly functional and saving me money in costs. I was very happy with their service.
Description of Work: They replaced my air conditioning system and heating system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Connors Plumbing & Heating Inc
We are pleased that Mike could provide you with a resolution to your HVAC concerns. John and Chad enjoyed working on the project in your home. We appreciate your continued business and are happy that you are a part of our Service Partner Program.

Karen B.
11/2013
5.0
Everything was fine. Nothing was out of the ordinary. Everything works well and I have no complaints with their service. They had a true expert working on the project.
Description of Work: They installed a system to mitigate radon for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
As the number two cause of lung cancer radon is often overlooked as a health risk. Especially in rural areas with field tile, this can be a concern. We appreciate your choosing Connors to handle the mitigation.

Jeannie H.
11/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The service was good. They have a great service. They are very honest and forthright with you. We have been happy with their work.
Description of Work: They have done work for us twice. We had them work on an outdoor faucet and they worked on our furnace the second time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Connors Plumbing & Heating Inc
We appreciate working with you and are so glad you are a part of our Service Partner Program. Customers like you make our job a lot more fun.

Cory C.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything was perfectly fine with the estimate I just decided not to have the project done.
Description of Work: They game me an estimate for an air conditioning system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
Thank you for giving us an opportunity to estimate your project. If you decide to move forward and would like the estimate updated please give us a call.

Sheldon F.
11/2013
3.0
heating & air conditioning/hvac
  + -1 more
They never showed up for the service. Since they did not show up for their appointment I will not call them back. They were fine in the shop when I talked to them but I was disappointed that I never came out.
Description of Work: I was in their store and I asked them to come over and check on my furnace. I also had a questions about a whole house humidifier that they had installed about 4 years ago. I also asked for an estimate on a new furnace.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Connors Plumbing & Heating Inc
I apologize for not getting back to you, I have left several messages since I read your review. Please call our office and ask for me directly if we can be of assistance in the future. Thank you, Peggy 507-835-2540

Tony S.
11/2013
4.0
water heater repair
  + -1 more
They service was fine. They did a good job. This was an emergency repair and they were able to get at it right away.
Description of Work: They did some plumbing work for me. They installed a water heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Connors Plumbing & Heating Inc
Repairs are often needed at the most inconvenient time. We offer 24 hour emergency service and have a live person answering our phones to get you in contact with our on call technicians. Thank you for choosing Connors Plumbing & Heating.

Gwen S.
08/2013
3.0
plumbing
  + -1 more
Their servicemen are very courteous and they do good work, but, I think they are way overcharging us for service.
Description of Work: We had a water heater installed 2 years ago by Connors, they charged us $900. We joined their service plan and paid $10.50 a month for 2 years. Our water heater started leaking they came over a week after we called them installed a new one and wants to charge us another $260 for labor. Pretty expensive water heater add it up 900 plus 10.50 a month for 2 years now another 260, they got to be out of their mind.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,400

Response from Connors Plumbing & Heating Inc
Early warranty replacements are never a good thing, we are able to cover the installation cost if there is a failure within the first year. After that, we do have to charge for labor on the installation only. However we do pick up the equipment that needs to be replaced, bring it to your home and handle the change out along with all of the paperwork required for the warranty and returning the equipment to the manufacturer at no additional charge. We apologize that you had a poor experience with our company.
    • 1(current)
    • 2

Contact information

407 5th Ave SE, Waseca, MN 56093

www.connorsplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Fireplaces,
Water Filtration and Softening,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Chimney Caps,
Radon Detection & Reduction

FAQ

Connors Plumbing & Heating Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Connors Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Connors Plumbing & Heating Inc does not offer free project estimates.
No, Connors Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, Connors Plumbing & Heating Inc does not offer a senior discount.
Yes, Connors Plumbing & Heating Inc offers emergency services.
Yes, Connors Plumbing & Heating Inc offers warranties.
Connors Plumbing & Heating Inc offers the following services: Plumbing Repairs & Installations - Hot Water Heaters, Tankless Water Heaters, Leaky Water Pipe Repairs & Repiping, Water Conditioning & Filtration, Bathroom & Kitchen Remodeling, Sump & Ejector Pumps, & Gas Line Service & Replacement. Heating & Air - Repair, Maintenance, Installation, & Replacement, Indoor Air Quality Geothermal Heat Pumps, Boilers, & Forced Air Furnaces. Commercial Plumbing, Heating, Air Conditioning & Electrical Services. Radon Gas Testing, Mitigation Design, & Installation.

Contact information

407 5th Ave SE, Waseca, MN 56093

www.connorsplumbingandheating.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed