Deck Doctors

Shae was very responsive and easy to work with. TruWest replaced an older deck and balcony on the back of our house that was at the end of its life. The reason I give them 5 stars for customer service is that 3 months after the deck was installed, we had a separate issue and needed to see the ground under the deck. Shae agreed to come out and remove deck boards so that we could see the situation under the deck and take photos, and he did so at no additional charge (and no, there's no reason to believe that the deck construction is the cause of the other issue).

Deck looks great

Great team. Very responsive to our questions. The team did a wonderful job replacing our deck. Would recommend them to family and friends.

Addressed what needed to be done; good attention to detail; efficient and friendly

TruWest was EXTREMELY easy to work with! The building crew was fantastic - noticed a deficiency in the materials when the job started, and got deficient materials replaced before proceeding. Work went quickly, looks AMAZING, and I cannot even tell you how many times a day I look at my new deck or hang on my new deck and think to myself how thrilled I am to have found TruWest, and how that was money VERY well spent. This experience is coming off of an ongoing nightmare project with a large construction company whose name you all certainly know. I was hesitant to trust again, but TruWest made me believe in quality work, product, and integrity in contractors once again! I am so happy to have found them.

Very good. All around

These guys felt like family. They know their craft, paid attention to details, listened, followed up, and surpassed our expectations! Dependable. Highly recommend!

Great to work with and listen to what the client wants to be accomplished within the available budget.

Communication and quality of the build was exactly what they promised. They were professional, easy to work and the work site was as clean when they were done as when they started. Very happy with my deck and my experience with TRUWEST.

They we're awesome at communicating with us and flexible with or ever changing time issues! Friendly and professional! I would definitely recommend to family and friends and will use again!!

I'm very happy with the work- they took the time to explain different products and options; I don't feel like they were trying to push me into the most costly choice. Friendly and accommodating.

Prompt and delivered as promised-- They have done about 50K worth of work for me and I'm definitely pleased. Of course I'd rehire and recommend.