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Emergency Services Offered
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Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
Dawn U.
06/2013
marble & granite
+ -1 moreAs mentioned above, the owners of Laurentian Granite, Monument, and Stone in Virginia, Minnesota are holding $2800.00 worth of my granite as hostage. I have called 37 times, left messages, sent certified/registered letters, and even drove 14 hours to Virginia, Minnesota round trip. They have never returned my calls nor answered my letters nor met me at their store when a time was arranged previously. I was promised the granite by Mark Sutich, one of the owners of the company, as he said that they "would do the right thing". Unfortunately, Kandi Sutich the other owner, refused to accept the agreement that I had with Mr. Sutich. I have never been treated with such disrespect as a customer as I have been by the owners, Kandi and Mark Sutich, of Laurentian Granite, Monument, and Stone. I know of other customers that have been treated as badly as I have been. It appears that customer service is not something that this company cares about.
Description of Work: I purchased slabs of granite to have installed in my cabin up in northern Minnesota. The original owners of the company did a marvelous job of installing the countertops. There were parts of the granite slabs leftover and the new owners, although they have the paperwork that states that I purchased the granite, have refused to acknowledge that the granite is mine. I have called for over a year and still they are not returning my phone calls nor my letters. I have even made an appointment to see them in Virginia Minnesota and after a 7 hour trip one way, they did not show up for the meeting.
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| value | |
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$2,800
Response from Laurentian Monument Granite & Stone
Contact information
218 2nd Avenue N, Virginia, MN 55792
www.laurentianmonument.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite
FAQ
Laurentian Monument Granite & Stone is currently rated 1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Laurentian Monument Granite & Stone accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Laurentian Monument Granite & Stone offers free project estimates.
Yes, Laurentian Monument Granite & Stone offers eco-friendly accreditations.
No, Laurentian Monument Granite & Stone does not offer a senior discount.
Yes, Laurentian Monument Granite & Stone offers emergency services.
No, Laurentian Monument Granite & Stone does not offer warranties.
Laurentian Monument Granite & Stone offers the following services: Fabricating engravong processing natural stone.
Ask for details.
Contact information
218 2nd Avenue N, Virginia, MN 55792
www.laurentianmonument.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM