We hired Jake Servais and his company on 11/26/18 to do snow removal for the season for $500. The first time the weather required snow removal they never showed up, and then called to say they were having mechanical issues and would it be ok if they didn't come (only about 2" of snow so I said ok). They did come 1x and remove some snow in late December. Then, on Monday (1/28), we got significant snowfall while we were out of town. I was assured via text from Jake they would be on it, as we had grandparents watching our kids. We had NO SERVICE. And then I went searching to see if we had been victim of fraud by this company. I found Jake Servais facebook page where he lists in early January the sale of all his snow equipment. I have no idea what is going on, but have made multiple attempts by email, phone and facebook messenger to connect and have got NO RESPONSE. I am looking into calling the police and want a refund of our $500.
Description of Work: Snow Removal
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
Chris D.
01/2019
1.0
tree service
+ -1 more
Messaged Pine Ridge MN through Angie's List on 11//7 with no response. I understand that contractors are busy and may not be able to take more clients, but if you are on Angie's List, at least have the common courtesy to respond to potential customers.
Description of Work: Attempted to get quote, no response
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Deborah H.
01/2019
2.0
snow removal
+ -1 more
They never responded to my requests for a basic price quote.
Description of Work: Snow removal
Rating Category
Rating out of 5
KIRSTEN M.
12/2018
3.0
tree service
+ -1 more
I found another service I went with I never contacted Pine Ridge
Description of Work: Snow removal
Rating Category
Rating out of 5
Ken K.
08/2017
5.0
tree service
+ -1 more
He arrived on time with a 3 man crew, and had the tree down in 20 min. with no problems and the tree cut up in 16-24" lengths in another 20 min. They cut the stump down to within 1/4" of the ground so it is barely visible and picked up and removed all the little twigs from the grass. The only issue was that they forgot their rakes so they had to borrow mine (not a big deal). I am very satisfied with the result and the overall experience. I have not contacted the stump grinder yet.
Description of Work: I had a dead 8" diameter/30 foot maple tree to be removed. Not a big or complicated removal except the tree was bordered on 3 sides, about 15'-20' from 2 sets of utility lines and my garage. I also wanted the stump ground down. I called and setup a date/time to look at the tree. He came a day early while I was out, (he was in the neighborhood) which was okay since it was obvious which tree it was. He called the next day and we discussed the particulars: I wanted the tree cut for firewood (not hauled away), a date/time, and price. The cost was the $200 minimum service charge and scheduled for less than 2 weeks out. Pine Ridge doesn't do stump grinding but he recommended someone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Cheryl G.
08/2017
5.0
lawn service
+ -1 more
There was a misunderstanding and the worker came and started pulling weeds, and I thought they were going to bring a weed cutter. But overall, they get straight A's across the board from me because they didn't even charge me for the misunderstanding and I thought that was pretty nice of them.
Description of Work: Lawn and yard work, weeding, laying bark.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara B.
07/2017
5.0
tree service
+ -1 more
very well, great workers , competent, well mannered
Description of Work: trimmed long lilac hedge and trimmed dead branches on pine trees,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Robb H.
07/2017
2.0
mulch
+ -1 more
Mulch once received was good. Opportunities were it took 3 weeks to receive delivery with no communication from vendor. I left messages and emails but no response until getting AL involved. Looks good now though
Description of Work: 3 yards of mulch
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$200
Jessica K.
07/2017
5.0
mulch
+ -1 more
Delivery of the mulch was super quick once scheduled and was unloaded exactly where we asked. We went with 3 yards of red cedar mulch and it's gorgeous.
Description of Work: Mulch delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$275
Adam E.
06/2017
5.0
lawn service
+ -1 more
It turned out well. Very good. We ended up paying, really it's $250.
Description of Work: They did all the yard clean up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael M.
06/2017
5.0
tree service
+ -1 more
They cleaned it all up as promised.
Description of Work: They removed a tree sized branch from a very large old tree that had fallen in a storm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William M.
03/2017
5.0
tree service
+ -1 more
Excellent price compared to others. Jacob and his team were very professional and skilled.
Description of Work: Used Pine Ridge to bring down a very large, dead tree that was threatening to fall near my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
IVY K.
02/2017
5.0
landscaping, leaf removal, mulch, tree service, snow removal, hardscaping
+ 4 more
Excellent - have used them for a number of years and they always do a great job.
Description of Work: Snow plowing for homeowners and private drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mike B.
09/2016
5.0
tree service
+ -1 more
I did not use Pine Ridge for this particular job, but have used them in the past with very good results and will consider them for future tree work.
Description of Work: I had Pine Ridge bid a job to remove a large maple with a split trunk. The bid/estimate provided was competitive, but slightly higher than a competitor's bid. No charge for the evaluation and bid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Margie S.
08/2016
5.0
hardscaping
+ -1 more
Went great! Got here when they said they would, and also finished when promised. Very professional and knowledgeable. Would highly recommend them.
Description of Work: Retaining wall torn down and rebuilt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wayne B.
06/2016
5.0
mulch
+ -1 more
Punctual with 5 yards of very clean, consistent fine screened hardwood mulch. Over mulched a 60' x 15' area evenly and three other areas around the yard and home. Spread everything evenly cleaned any droppings. I would recommend these guys to anyone looking for a great value with very good service and results.
Description of Work: Mulched 60' x 15' hilltop berm and other smaller areas around home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
David M.
05/2016
5.0
tree service
+ -1 more
It went very well, they were very patient in laying out the trees. Very thoughtful and patient in when they decided where the trees went.
Description of Work: purchased and planted trees for my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Becky W.
02/2016
3.0
tree service
+ -1 more
I hired this company to hang xmas lights on all of the high peaks of our house. when they arrived, they said our peaks were too high and they couldn't reach them. I also thought I was getting three hours of service but when they showed up they said that I was getting man hours and they brought three men total so that was all we got. overall, the men were very nice and polite. they just couldn't do what I wanted them to do and everything I did want was going to cost more money. I would recommend that they are clear as to how high their ladders could reach (including if it's icy or not), and what three hours versus what three man hours means to them. nice guys though.
Description of Work: hung our xmas lights
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$249
Vicki B.
02/2016
5.0
lawn service, tree service
+ 0 more
Did a great job. Would use them again.
Description of Work: Cleaned up fall yard waste. Trimmed some growth and hauled away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kenneth O.
02/2016
5.0
landscaping, tree service
+ 0 more
They were amazing. The tree that needed to be trimmed was on the lot line on the other side of the neighbor's fence. Using ropes and a harness he pulled himself up 30 feet. The chain saw was attached to another rope and once he was ready to cut he brought the chain saw up and carefully determined what needed to be done. I was facinated and watched the whole process from the nearby window. It was better than any circus act I have seen. He was proficient, exact and knew what he was doing. His partner, on the ground, cut and cleaned the trimmings. Both young men were pros.
Description of Work: Two young men came to inspect our trees to see what needed to be trimmed. We all agreed that the dead limbs of our neighbors oak could be a hazard. They trimmed two big limbs that were dead or dying and hung over our yard and landscaping. They climbed, trimmed, cut, stacked and hauled away the tree limbs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Linda A.
01/2016
5.0
lawn service, tree service
+ 0 more
very professional....will have back in the spring for "chapter 2"!
Description of Work: cleaned up the branches and weeds along a steep hill I have behind my propery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Michael M.
12/2015
5.0
tree service
+ -1 more
They did a fantastic job! They showed up right on time and even brought an extra crew member for free. They completed all of the work 30 min faster than their estimate and only billed me for the time spent. They were very friendly and professional. I love the look of my backyard now that large branches encroaching on the house have been removed and everything is generally cleaned up. They also did a great job cleaning up all of the debris from the job, and even swept up the street in front of my house before they left. I highly recommend these guys!
Description of Work: They trimmed up a few large trees and several smaller trees in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Richard N.
12/2015
3.0
landscaping
+ -1 more
They were so-so. We didn't pay anything additional. We would not recommend them to our friends. I don't feel that we got that much. They were weeders, not landscapers. They didn't prune or trim for us. We asked them a couple of questions and they didn't know the answers. We could get people for less than that. They were nice and got right to work.
Description of Work: We purchased a big deal from them. It was $99 for three hours of summer landscape maintenance. They came and weeded.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Candee S.
11/2015
5.0
lawn service, tree service
+ 0 more
It went great - they were prompt, courteous and hardworking. Will have them back out again.
Description of Work: Cleaned out 2 overgrown areas in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Kathryn D.
11/2015
5.0
lawn service, leaf removal, tree service
+ 1 more
Trees look great, and they even cleaned up some leaves! Our first appointment was rescheduled because of a rainy, stormy day. The day of our appointment Jason called to tell me that they were running behind on the project before mine. He gave me plenty of warning so it did't disrupt my day, and I appreciated the phone call. I would recommend Pine Ridge to clients or friends.
Description of Work: Trimmed two trees in the front yard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Lawn and Yard Work,
Landscaping,
Mulch and Topsoil,
Leaf Removal,
Snow Removal,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Excavating,
Stone and Gravel,
Fountains,
Landscaping - Lakefront
FAQ
Pine Ridge MN LLC is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Pine Ridge MN LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pine Ridge MN LLC offers free project estimates.
No, Pine Ridge MN LLC does not offer eco-friendly accreditations.
No, Pine Ridge MN LLC does not offer a senior discount.
Yes, Pine Ridge MN LLC offers emergency services.
Yes, Pine Ridge MN LLC offers warranties.
Pine Ridge MN LLC offers the following services: Landscaping & Tree Services. Snow Plowing.